VERY VERY RUDE STAFF! YELLED AT ME! ASKED FOR MONEY AGAIN NOT HELPFUL AT ALL!! WORST EXPERIENCE! BADLY TREATED!!
It sucked! I just went today, the man on the food counter asked me for payment if i had the type of card he could swipe.. well i told him it was the kind you inserted in the machine but would not require a pin, he proceeded with it, swiped my card, he got a receipt saying the money was deducted, it was the merchants copy. he gave me the other receipt, it was written money deducted but was also written void on it, the man told me the payment was unauthorized as the card did not ask for a pin, i told him that i mentioned it earlier if was such a problem he should have not gone through with it, also some bank cards do not need a pin.. He insisted on me paying with cash and said if the money was deducted they will know about it but how much time it takes he did not know neither was he interested in telling me . I requested him again and again and asked him when i could confirm if the bank processed the money.. (u see i at that time did not have the cellphone with me which got the deduction updates from the bank....some issue), he yelled at me loudly and was very rude, making faces.. i told him i don't want the food too, just give me my deducted money back... the illiterate staff did not realize why void was written on it because it was the recipients copy and not the merchants copy , despite me pointing it out again and again also he did not listen and was rather rude!! and he himself wrote on that copy that the transaction was void. He wanted me to pay again !! somehow i finally managed to show him the bank email regarding the deduction , but he was not ready to see that too, on me forcing him to see it.. he saw.. and nodded. He didn't even apologize for his unacceptable behavior, when i complained to the store owner of how he had treated me,(although he was better behaved than the staff) the owner showed no sympathy neither did he tel the employee to rectify his mistake, be polite or to behave himself and be sorry! WORST EXPERIENCE EVER! WOULD NEVER GO TO THAT STORE AGAIN! IT IS NOT JUST THE FOOD BUT ALSO HOW YOU ARE TREATED THERE THAT MATTERS !! IT SUCKS!! read more