I had a terrible experience, paid an incredibly high price for a lot of disorganization, confusion…read moreincluding plain old math errors -- like the numbers literally weren't calculated correctly -- resulting in apologies, blaming their mistakes on lack of focus due to the death of their pet.

I reached out to Creative Money in 2016 for my first financial planning session as an adult. At the…read moretime I was in a new job as a contractor and really needed help with planning. Mindy was great, walked me through a plan and i was headed off to the races. I'm not sure I really understood it, but I rolled with it as best as I could. Fast forward a handful of years later and I wanted to revisit my plan. A lot changed from job to income and I needed something new after selling some real estate. The 2nd experience wasn't quite the same for a number of perspectives. What hit me the hardest was hearing what was said about my situation behind the scenes after my first consultation with Mindy. The planner (Sam) actally said outloud they didn't believe I could make something happen with the previous plan. Guess what, I did do something. Now I'm in need of another plan after an unexpected windfall, but don't trust the experience won't be the same. The other part I don't get is why it was suggested to open a brokerage account (which I did based on the plan) when playing the stock market is not something I do or comfortable with. Anything having to do with stocks and the market scares me and I'm very uncomfortable on any financial site outside of a bank. Nothing makes sense and vocabulary is vague. I expressed my discomfort in this area and needed a lot of hand holding to execute moving funds and opening a brokerage account. I still don't understand this one, but I did it based on a recommendation. Now I am sittiing with a brokerage account and it's doing nothing because the thought of it just paralyzes me. While the set it and forget it method is great concept in theory, it's only as good as the plan and the clients ability realistically execute. Although the 2nd plan was a great idea to retire at 62, it had zero reality of lifes unexpected changes. Good Luck!

Took a chance by reading the reviews. Did not get the service I was expecting mostly by poor…read morecommunication. Made multiple attempts to communicate even to someone higher up but no luck. Owner never followed up as well or hard to get in touch with.

I met with Randy to discuss the possibility of using his CPA firm for my personal and business…read morereturns. He didn't want to do business with me, and that's why I'm making this review. This guy knows who is clients are and should be, and my business wasn't a fit. And that's fucking awesome that he should be so forthright. I love that! My business is incredibly simple. I just don't need the services that many businesses do, and Randy would rather work with clients who need more than simply their taxes done. So thank you Randy. Thank you for your time, and not wasting mine!

Adam is an amazing asset manager. He has consistently been able to get my investments high returns…read morewhile providing securing and peace of mind. I would highly recommend him to friends and collegues.

Adam Droker of Waterrock Global has been my go to guy for investment and financial planning advice…read morefor nearly a decade. He is a wealth of knowledge and has helped grow my portfolio through the downturn and the current bull market. He's also been a great resource and consultant for me on a variety of other investment opportunities. Occasionally we disagree...sometimes I've been right, but usually his is advice is better then my gut and I go with his recommendations. One of the great things about Adam is he truly wants to see his clients fulfill their financial dreams and goes out of his way to be available as well as to call with potential stock opportunities as they arise. It's been a pleasure working with Adam and I look forward to many more prosperous years of growth...and an early retirement :)

There is another review that is not recommended but it should be- it's totally accurate! kevin is…read moreawesome! I am pretty happy with my service here! very professional and very efficient. I have personally referred several friends and family here! when i win the lottery, which will hopefully be soon, I will be headed right over to kevin for advice :)

The customer service is super super super bad. They don't listen to the customer. They don't care…read moreabout customer service at all. They also engage in unfair business practices and lack integrity.

**WARNING* Avoid Fidelity like it is the plague! Fidelity Investments "Absolutely is NOT" a good…read moreplace to invest your money! I have had investment accounts Fidelity for nearly 40 years. In the past year and especially this year (2025) 100% of my calls have been answered by Fidelity representatives who have been unable to answer basic fundamental questions about their investment products or even navigate their website. It has been pathetic! Today, it was so bad, I had to ask to speak with a supervisor (Tiffany) who has been with Fidelity a whopping 4 years and who said my experience was unacceptable and said she will "provide coaching". I told Tiffany that their representatives don't need coaching, they need education on their products!! Tiffany didn't seem to grasp that it is her responsibility to make sure her people are proficient and competent in their products. Fidelity NO LONGER appreciate that knowledge is power and time is money. Fidelity has lost its core competency in customer service and they are not even aware of it. Exactly why Sears has disappeared...loss of focus on the customer AND the competition. CHARLES SCHWAB on the other hand is a Best in Class organization with knowledgeable, competent, and professional representatives delivering 100% great experience whenever I call. Schwab website is easy to navigate and use for a multitude of reasons and uses. I wanted to hold $ in different companies because it seemed prudent, BUT I am sick of the horrible service at Fidelity! I will be moving all of my Fidelity money to Schwab immediately.

Nina has been my FA for over 5 years, she's terrific...she is the Best at sending out hand written…read moreThank You notes after each meeting, discussion. She embodies the EF approach, personal 1-1 meetings to discuss, life, your Dreams, and COMPLETE TAILORED STRATEGIES FOR DREAMS- SAVINGS, INVESTMENTS, RETIREMENT, INSURANCES BY NINA. She always recruits excellent friendly reliable staff, i.e. Janice. Nina holds regular monthly Coffee Hours where she QA discusses financial planning topics, or present local experts in financial topics, too. In order to achieve your personal and financial Dreams, we all need a plan, come see Nina and she'll personally assist you to make your financial plan. Simple easy and nice.

From the owner: During these uncertain times, we're here for you - ready to listen, support and navigate this…read moretogether. We care about your physical health and your financial health. Please reach out and see how we can help you. Edward Jones is an investment firm that believes your financial goals deserve a face to face conversation. We can help you prepare for retirement, save for education and be a tax-smart investor.

We thought we had a good understanding of our retirement plan, but working with Michael showed us…read moreboth what we the important gaps we hadn't considered. He helped turned everything into a clear, practical strategy that now gives us confidence about our future. Michael is incredibly easy to talk to and has a real gift for making easy to understand. Thanks to his guidance, we now know we can retire as planned. Michael is truly a five star professional, and we highly recommend him.

Michael has been exceptional in providing a positive approach to our retirement and financial…read moreplanning. He has taken time to educate and guide us. He makes us feel very valued as clients and we are reassured and trust the Decker team as they manage our retirement funds. Thank you Michael for making this a positive experience and for giving us the confidence and support we needed to step out into the world of retirement!

We have been having great experience with Jeff and his team. timely communication, fully…read moreunderstanding our needs and requests to make good adjustment and honest suggestion. They make us fully trust and really COUNT ON them. Meanwhile we can focus more time on our profession because we trust they can help us with accounting and tax to save us time. Definitely recommend them to everyone.

I've been with count on that since my tree care business started in 2012. First, I worked with…read morejeff, the owner, and we would spend evenings in his office, getting my book keeping done. He taught me how to use quickbooks and became a friend. I respect him deeply and over time got to know his crew and I respect them deeply also. They have been extremely responsive, even when times have been late or early and in pinches. I can't recommend this company more. They've always worked with me and my needs.