I dropped my amp off here for a repair. The process was quick and simple. Upon returning to pick…read moreup the fixed amp, I was fortunate enough to meet the owner, Cameron. We got to talking about amp setups for different styles of music and he took the time to show me his personal rig. He was very down-to-earth and I was happy to know that I had helped someone of his nature and knowledge out by choosing to give his shop my business.

Helpful customer service. We took our trombone in for repair. The sales associate was very…read morefriendly to my son when diagnosing the issue.

Teacher Liz at Music Yard has been wonderful for my daughter's piano lessons. She does such a great…read morejob building confidence while helping her learn and improve each week. Liz is patient, encouraging, and keeps my daughter motivated and on track with her progress. What we appreciate most is how she also helps guide us as parents so we know how to support our daughter's practice and learning at home. It really feels like she's invested in her success. We're very grateful for Teacher Liz and the positive learning environment she creates. Highly recommend her for anyone looking for a supportive and skilled piano teacher!

Poor customer service. I took an instrument to them to be repaired, called them 6 weeks later and…read morethey did not know where my instrument was. Megan said they would call me back. I called them back later that day and the next day, the manager did not bother to get on the phone with me but was relaying messages to Megan on the phone. They assured me they would be calling me back. The next day. I received a text message letting me know it would be six more weeks and the manager would update me. I had yet to talk to a manager or receive an apology. I texted back that it was unacceptable since they already had it 6 weeks and they lost it. They said they would try to get it done as soon as possible. Two weeks later I was informed the manager would be picking up the instrument and would contact me. A week later Gabe contacted me and was very apologetic for the situation. This was the first apology that I had received. Gabe is the reason this review got one star. He went above and beyond to apologize, communicate and called me more than once. I did get the instrument back. However, when I went to go pick it up, Megan acted like she did not want to help me or recognize that I was in the store. I paid over $300 to have the instrument fixed and my daughter informed me not all the pads were replaced. Very disappointed in this music store and the customer service received. I will be using a different music store in the future

This place was a staple during my teen band years. Sheet music, reeds, guitar strings and I had no…read moreidea they had only been open about a year at the time. It was as cozy then as now. Looking like it had been there for 200 years. I've popped in over the years when I'm in town for the usual. Last week it was to talk about freshening up my autoharp. As I walked in a clocked a hammered dulcimer in the corner. I've wanted one for years! After my autoharp questions were answered I asked about the hammered dulcimer. It was on consignment and had been for nearly a year. I asked how much it was and it could be in my price range. I was excited. They called the seller and we made a deal. So excited. It's a hammered dulcimer made in Nevada City. So special. No matter what you need in the music world this store has you covered even 50 years later. Everyone so friendly so helpful. Helped me carry my new instrument out to my car and gave me great ideas for my autoharp.

Stopped by the shop while visiting from out of town. Had a good selection of instruments and some…read moreinteresting unique guitars. Paul was super helpful and we had good conversations about gear and possibly getting a tube amp repaired in the future. It's a few hours from home, but I plan to be back. Good people and good service. 2 Thumbs up from me.

What a wonderful little shop a short drive from the Lincoln area. Great service and gentle care of…read moremy vintage Martin guitar. The owner had answers to all my questions. The 65 year old instrument came back from his workbench looking brand new! Well... almost. Haha! Know that I'll be back. I highly recommend Auburn Strings as the place to shop for guitars and your string instrument needs. As a 75 year old player, I speak from experience!

Friendly knowledgeable people. Excellent customer service. Great selection of guitars and strings.read more