Amana HVAC system was installed October 2023 by THE TECH GUY HEATING & COOLING. June 2025 air…read moreisn't working. Called the Tech Guy to repair. 6 weeks and 7 service calls later still no A/C. several parts were replaced, unit is supposed to be under warranty but hundreds $$ was billed for service. Parts were put on that were not necessary and labor charges was billed for said parts. After their multiple failed attempts, they then blamed it on the house and said to call an energy expert. That was clincher. Amana Warranty would not talk to us, only to a repair tech and they refused to call. Multiple attempts were made to talk to owner without success. We got a 2nd opinion and they advised to install entirely new system. AMANA warranty will not cover. Decision was made to proceed, during removal of the previous system, the crew discovered the unit installed less than 2 years ago was improperly installed. Because of that there was black mold on floor and wall behind and under the unit. Had this gone undetected any longer, serious health issues could have resulted as well as serious damage to home. There was a multitude of things done wrong on this system. I feel bad that my son was victim to this. I'm also very thankful to the other company and their crew for uncovering it before it turned into major catastrophe and someone suffered mold poisoning.

Joe and the Tech Guy crew are great! He has installed a heating and air unit for me and did some…read morerepairs on another unit. They are always professional, conscientious, and punctual. Tech Guy's prices were also very competitive. Highly recommended!

Responded promptly and got our sewer clean up drain blockage taken care of within a hour after…read morereturning my phone call. He also fixed the pipe cover which was incomplete ever since our house was built. Great service and I will highly recommend him.

Wow!! This guy knew what he was doing. He fixed our problem fast and was also very friendly.!! I…read moredefinitely recommend OhioVAlleyPlumbing.!!

He replaced a water line from the source to the house, but did not seal the entry fitting and we…read morehave had water come into the basement a few times. When we called him about it he never came to see or fix. Also, he tore up the front yard while replacing the line and promised to come back after the dirt had settled and rake it out and re-seed. He didn't do that either, but then told us he paid a friend to come and do it but we still have not seen anybody in almost 2 years!!!

He returned my message promptly and showed up. Unfortunately, that was the best part. He didn't…read morewant to come in or get under the house to fix problems. He just wanted to replace with all new (without looking). And, never sent a quote that we did ask for and agree to have sent to us. Luckily found a plumber for the job the next day.

It's so refreshing to find a company that stands behind its work! I had Hawkins come out about a…read moreweek ago to fix some damage that the world's worst contractor did (please see other review) and also asked them to clear a drain in a seldom used bath. When the shower was used 10 days later the tub was still draining slow. I called Hawkins back and they sent out someone immediately to re-snake the drain at NO CHARGE to me! I've recently moved to Carrollton from Atlanta and can assure you this kind of customer service does not exist in the big cities! The plumbing all works perfectly now. Thank you Hawkins Plumbing!

I have had Hawkins Plumbing to my house twice. The first time was to repair drain work that had…read morebeen incorrectly done by a previous plumber. They did excellent work. The second time was after I had a burst pipe as a result of the recent extreme cold temperatures. Dylan was the service technician who came to my house and he was fantastic at letting me know what he was doing each step of the way. Though we never want to need a plumber, I know that when I do need one in the future, I will always call Hawkins.

After a trip, I went to turn on AC for the summer and compressor (outdoor unit) would not start…read more Did a basic check myself and called for help on a week to be in the 90's. Sadly the 16 year old unit had a leak. Decided to replace old 5 ton Bryant HVAC. Called on Monday and installed on Friday by two guys who were polite and professional. Thank you! Maybe not the cheapest (Carrier 5 ton) but certainly a high level of service from a local business during a very busy week for them.

1st use of this company original estimate on heat pump annual check more than doubled with a single…read morepart worth $60. 2nd attempt they will not service a "big box" store mini-split system. Yes I did not want to pay $2k more to Steinhardt for a similar system, but I tried to use you for service. Good luck swindling customers with overpriced parts & inflated rates.

GREAT SERVICE! AC went out on the hottest day of the year as everybody says it does... They came…read morepromptly, fixed a capacitor, and didn't try to upsell me on a new one to replace my ancient 1992 model.. hv done business a few times with them before this. Honesty is rare especially when you're a woman doing the communicating. And I live 30 min away! Thx Terrys!!

They are the best around. We had our HVAC system replaced by them 3 years ago. We have used them…read morefor regular maintenance since then. The price was reasonable and the owner is hands on. Every time they have been here he has at least stopped by to say hello and make sure all is well. The techs are super polite and professional and the system is quiet and efficient

Danny is a great guy called him up today because my heat quit in the middle of the night. He told…read moreme he was at his grand daughter's birthday party and afterwards he would come and fix my heat which is 100% understandable family comes first in my book. He was very informative on when he would be here, he fix the heat in a timely manner and let me know future work that had to be done. He also did this on a Saturday afternoon for a reasonable price for it being done outside regular business hours. He definitely earned our return business in the future. Highly recommended

I brought Jackson Air to fix another contractors job. The project was somewhat difficult because of…read morea basement and the placement of a new HVAC system to service a bottom unit. Jackson Air will be doing all of my future HVAC work. Ray is quiet, methodically and professional. He gets the job done and does that job in an impressive manner.

Honest, Trustworthy, gave me options of pricey replacement or alternative part that was half the…read moreprice. He was punctual, professional, polite, and clean. Best of all, BEST price!!! I will recommend to my friends.