The orthopedic doctor seems to be deceit but the fact that this office NEVER answers to phone for…read morescheduling makes me think I need to find another provider... good luck scheduling an appointment if you're not a walk-in... It's sickening!

The medical staff were fine. The billing staff, however, are some of the most deeply incompetent…read morepeople I've ever interacted with. It took several months to even get an invoice from them, and then they had the audacity to turn around and send the account to a collection agency who repeatedly called outside of allowed business hours and several times a day. An FTC complaint has been filed. Avoid.

An urgent care visit successfully made it in time. Only a ten minute grace so getting checked in…read moreeven outside of my chart checkin is still required for clinical appointments. It's kind of a time gobbler and very repetitive. I was able to get addressed what I needed. I appreciate the service provided by the nurse, checkin nurse and nurse practitioner.

I checked in at the front desk and was called back by Charmain. She took my vitals then told me the…read morenurse (Marilyn) would be in. After Marilyn asked her questions, she sent in Dr. Hoover. Dr. Hoover was friendly and very thorough. He offered a different approach to my condition. Checkout was a breeze. The only thing they missed was asking for photo ID at checkin to verify you are who you say you are.

First time I visit a chiropractor and I gotta say I loved it! Very nice and professional…read more It really helped. I'm very glad I went. I will be going more often and having more and different treatments.

Been going to Clinc for many years best doctor I have ever had great service ,great asset to…read morecommunity!!!!!!! When ever you need a treatment he's all ways open for a walk in care thanks dr Blake

Best massage I ever had. Atmosphere was good. Therapist was attentive overall great experienceread more

Very concerned about their patients! Knowledge and not trying to get in your pocket just for money!read more

The staff is amazingly friendly. They go out of their way to do what it takes to get you the…read moretreatment that you need. The woman that does all the billing and helps with scheduling has gone out of her way for me and my situation. :) I very much appreciate her! The office is busy and it does have a lot of patients. Yet Jamie the physical therapist takes time to treat her patients and listen to what they are saying instead of just following a pattern. Ironically the thing that keeps me from giving them 5 stars is probably what got me there! They are very busy and could use more staff. As far as cost goes I have insurance and they set what I pay. A number of people suggested Pinnacle physical therapy to me and I would suggest it to others.

The entire staff made this such a positive experience for me. I was skeptical when my doctor…read morerecommended therapy, but the therapist's knowledge and care/concern made me a believer! I highly recommend.

Staff is friendly and willing to help get you back to your old self, or a close as possible…read more Team pushes but not beyond your capabilities. There is a wide assortment of equipment available depending on your needs. They gave a set of home exercises and built on them during the on site session. Great physical therapy sessions.

I had a pretty serious injury requiring a spinal implant and fusion. I am thankful everyday that i…read moreput my trust in the awesome people at North Oak SERC. I have spent quite some time recovering and i wouldn't have been so determined to succeed without the encouragement of this staff. You guys rock!

This is a very nice, new building, which functions very streamlined. I needed an appointment as a…read morenew patient and I was able to get in two business days later. The staff are very friendly, knowledgeable, and they don't make you feel rushed at your appointment. They were a little slow to get my MRI results back to me, but I have otherwise been pleased with the way things are handled here.

The doctors are excellent Dr. Mark is the best doctor you could ever ask for. If you are having…read moreknee pain, you must call Dr. Mark. I have been here two days in a row and the doctors are excellent. The service before getting to the doctor is terrible. My 5 star is for the doctors only.

I liked the doctor but the receptionist is very rude and dismissive. Good luck getting an answer…read moreafter 3pm. Apparently that's too close to "quittin time"

If I could give him 0 stars I would. I went to see Dr. Agrawal on Tuesday about my broken ankle. To…read morestart off my first encounter with him he barged into the room, did not introduce himself, asked me where I hurt myself then immediately left once I gave him my response. As soon as the door shut I could hear him and his nurse speaking about how she thought it was obvious when she told him I had a short boot on. This information was needed to take more xrays of my broken ankle. He didn't even read up on my case otherwise he would've known before asking that I had a fractured distal fibula. After that I was taken to get xrays and once getting back he entered the room and I experienced one of the most emotionally abusive situations I've ever been in. I explained to him that I was still experiencing a lot of pain and swelling a week after my injury occured. With that being said he then roughly applies pressure to my injured ankle causing me to rip my leg away and begin crying. He then grips my leg roughly AGAIN where I had bruises and I had to rip my leg away again from the amount of pain I just experienced from his "gentle" touch. He then doesn't even ask if I've been elevating it, icing it, or anything. He assumes I haven't been and immediately shoves me away saying I need to go to the ER because I have a blood clot. At this point I have blown panic attack at the way he treated me with such disgust. His nursing staff had to come in to calm me down from my panic attack. He never apologized. He simply explains to my grandmother who was rushed back to see me that he "barely" tou had my ankle/leg. That was not case. After spending 3 hours at the ER it was determined that I did NOT have a blood clot. At my follow up with a different ortho doctor I was told that the swelling and bruising on my ankle/leg is normal for a broken ankle. Do NOT go to see Dr. Agrawal unless you want to be treated like scum.