Positive experience from beginning to end. Great customer service here! The carpet we chose was a…read morehigh quality product and was installed very professionally by an experienced agent of theirs. We highly recommend this company!

These folks have a great selection and great customer service. Pricing is equal to their…read morecompetition but imo service is well above. We selected luxury vinyl plank to replace our worn carpet and Nigel came out to measure and gave us a firm quote. They were all super patient with the selection process and allowed me to check out samples to take home and eyeball, since it was impossible to match our existing adjacent hardwood floors. Shout out to Johan, Kendra and Matt for all of your help. Installation was scheduled several weeks out and we got a terrific installer, Fernando, who did an excellent job and gave great attention to detail. We are super happy with our new floors so far!

Hardwood Paz did a beautiful job installing and finishing hardwood floors throughout our new home…read more Our floors and stairs are absolutely perfect. After getting 6 different quotes in the area, I also think that their work comes in at an excellent value. Sam and his crew were great to work with--attention to detail, efficient, and professional. I would highly recommend them for solid wood flooring and finishing. I plan to use them again for a bathroom floor project.

I have hardwood floors that originally were poorly installed, with spaces between boards with…read morelittle attention paid to color matching boards. I had extra boards and Chris at Hardwood Paz said they could replace mismatched boards. They not only replaced boards I indicated but several more that didn't match as well. The floors are absolutely gorgeous, with not a flaw anywhere! In addition, they removed and replaced molding. Charges were reasonable and service exemplary. I would highly recommend this company for any floor work.

We purchased tile for three rooms in our new home from Imperial Floors, and had them perform the…read moreinstallation. The tile purchase experience was fine, and the staff very helpful. However, the company did not stand behind their installation work. Water from one of our showers would routinely leak out of the shower and on to the surrounding tile floor. Not being contractors, we assumed the issue had to do with the shower doors. We had our contractor out to review the situation, and discovered that when the tile was installed, the installer did not prepare the underlying surface correctly, and there was a high area in the middle of the shower that directed water to the outside of the shower, rather than to the drain. Imperial Floors refused to even look at the issue, stating we were outside of the warranty period. Clearly, this was an installation issue as was confirmed by our contractor. Our contractor was forced to remove the shower tile floor, and the underlying high spot, and have a different tile installer complete the installation. If Imperial Floors would have come to look at the issue it would have been clear, however the owner of Imperial Floors refused. This represents a complete lack of customer care. We would not use Imperial Floors again.

Another flawless experience with Imperial Floors! We have done business with Todd Crump at Imperial…read morefor around 20 years, and have had numerous floors installed in two different homes. Without exception, our experiences have been very positive. Zero complaints!! The installer we have come to trust implicitly, having watched him work through tricky situations (i.e.,uneven floors), is Allen. We will wait to start on a project until Allen is available because we know we are guaranteed a great outcome. In our latest project he worked with Jason, and the work was impeccable and finished well ahead of schedule. Two seasoned professionals on the job!!! We recommend Imperial Floors without reservation. We've had nothing but excellent outcomes working with Todd and Allen over the years. Bonus: who knew having floors replaced could be FUN??

This company installed engineered hardwood in our townhouse in stages over the last 10 years. When…read morewe moved into a manufactured home in November 2025, we needed to replace the carpet but could no longer afford hardwood. Because we trusted this business, we decided to see if we had other, less expensive options. Kurt and Julie helped us find a quality laminate that didn't break our budget and brightened up the home beautifully. It's easy for us senior citizens to keep clean, too. A special bow of appreciation to Mitch, who did a terrific job on the new baseboards -- he painstakingly fine-tuned the places where new baseboards met old -- and was a true pleasure to have around. Even our dog liked him! If you want the job done right, these are the folks to contact.

My partner and I just purchased our first home and wanted to replace the carpet with hardwood. We…read morehad Kurt and Julie come out to take measurements and get us an estimate and they were great! They were very friendly, worked quickly, and explained everything to us. We got an estimate a few days later and agreed to have New Dimension do the work. We approved the contract and paid the deposit and they ordered the wood. We ordered Brazilian cherry solid hardwood that we wanted finished in place. We wanted it to match the existing wood that part of the house had and they got it pretty close! They started work on October 8th and were completely done with the floors the 20th. We ended up having them replace the baseboards too because we wanted something that looked nicer, so we got another estimate for that and they got to work. Brandon was the main guy doing our floors. He was very nice and honest and communicated with me regularly to let me know how everything was progressing. We got the existing floors refinished at his recommendation and they look amazing, so much better than when we bought the house! There was a small issue with the first round of sealing the existing floors and Brandon let me know immediately and fixed it for us, which did push our move-in date a few days but ultimately wasn't a problem. He also gave us a recommendation for which product to use to keep our floors clean and in good condition which I'm thankful for. Mitch took care of our baseboards and was super nice. He worked on his own and was very efficient, fixing things as he found them and asking me questions when needed. We were living in the house by the time he got started but we just stayed out of his way and made sure he had what he needed. He was very friendly and helpful and we loved having him around. Overall we had a fantastic experience with New Dimension. Julie was super nice and called me to update me regularly, and their employees were all great. They're coming back in January to replace the carpet with wood on our stairs and we are looking forward to it. We highly recommend going with New Dimension if you are looking for a flooring or baseboard upgrade!

They carpeted my rental house years ago. The tread on the stairs was getting worn. The carpet as a…read morewhole has worn well. Rather than replace all the carpet, they found a very closely matched new carpet and redid the steps. The match is so close it isn't even noticeable. They were in and out and did an excellent job. I highly recommend them

I love their staff and service. Always professional and courteous and they do a great job!read more

This company is awesome ! From the receptionist and manager Deborah, to their staff . My number 1…read morego to for honest and realiable area rug cleani.

we recently had our rug cleaned and repaired and they did an excellent job! I highly recommend them.read more

My sister had to replace her carpets, so we were referred here by a friend. Warrens did a great…read morejob for us. Quality carpet, fair price and professional insulation. We will come back when she replaces her kitchen floor too.

Anthony came and gave me a quote. The price was really good!…read moreI had already laid three bedrooms, but because of moving everything in and out, it took me a month to do it. We had the master bedroom two closets the hallway, and a bonus room .The crew came in and did an excellent job Even though I had turned one room a quarter turn because it was 12 feet wide (you're not supposed to do that) it did not matter the seams are impeccable! I will tell you I could not be happier! Tipped the boys $20 each for doing a great job! Thank you, Anthony and the crew You guys are awesome Tom n Debby

My management company have used The Carpet Company for about 2 years at 6 of our properties. Johhny…read moreis wonderful and knows what he is doing! He is very knowledgeable! The installers I've met are all very nice, they get the job done in a timely manner with no drama or mess. If I ever needed to call them back to fix something carpet wise, they come back quickly and fix whatever is needed! I love using their company! Would recommend to anyone!