First of all my husband and I are new to town and he called 2 weeks ago with 2 sudden issues and 6…read morehours away from our old doctors but the wonderful woman who answers the phone, sets appointments, helps to check people in, etc., got my husband in right away then 3 days ago he had a return check up and he inquired about making an appointment for me and she got my information and wham!! I got in right away to see Dr. Reaper and he is truly a wonderful physician and human being and The Woman Behind The Desk...she knows her stuff and has a kind caring and compassionate heart!! We were both treated and taken well care of by the initial Nurses that triaged us. So glad our 1st experience in a new city with a new doctor went so splendidly! Thank you. Donna Lindsey

The renewed faculty physicians office and staff are absolutely first class. They go above and…read morebeyond to make sure what is needed to save feet etc. And that, they did! My mother's feet and leg were being treated 3 to 4 times a week by a home health wound specialist. But it kept getting worse, even after expensive grafts. Called Dr Bowlin and he cleared an Opening for her the next day, and was told life threatening. After the first week, she had improved and is almost 100% fully recovered after 2 month of treatments. Our prayers were answered for a healing and a top notch bunch of professionals! Thank you Dr. Bowlin and everyone in his office! Nice and friendly group!

it starts in the front office, very kind and considerate staff. silly but professional and always…read morewelcoming with a kind word and friendly smile. staff is top notch and dr. bowlin knows his stuff. many lives changed and limbs saved because of he and his wonderful network of doctors. thank you!!

Everyone was excellent. I had surgery on my finger and everyone was very pleasant and made sure I…read morewas comfortable.

Receptionists were amazing and kind! Pre-op nurses were amazing as well. Dr. Rappe did a phenomenal…read morejob!

Dr. Richie and all of the staff are very sweet and caring. They make me feel so…read morecomfortable and welcome. I wish all Dr. offices were like this! They are absolutely the best. Will continue be going here for any podiatry needs!

Check in for appointment was easy and professional. Doctor took time to listen and evaluate &…read morereviewed options. Timely treatment and professional care. Very good experience all the way around.

I was referred to this clinic and I was not disappointed. Dr. Ezim (who has a very pleasing…read morepersonality) performed detailed diagnosis and described 3 possible pathways for me to choose. At first, I chose the least-aggressive (shoe insert)... which did help relieve some of the pain. However, after about 6 months, I decided to go for the surgery. The entire process (before, during, and after) was very well explained. The surgery was performed at the UT outpatient surgery and that added to the positive experience.

I have had nothing but a positive experience here. Five stars...easy. Thank you for such…read moreattentive care!

I'm nearing the end of my first trimester, and have had 2 appointments at this practice thus far…read more My experience has been really good! My practitioner, Valerie, is compassionate, thorough, and has really listened to and addressed all my questions/concerns. Valerie spent an ample amount of time with me, and armed me with a great treatment plan which included several prescription and non-pharmacological options to combat my intense symptoms of nausea/vomiting. I'm feeling MUCH BETTER now! She's also been very flexible in meeting my needs in regards to ordering my prenatal screening lab work. The ultrasound techs, Emily and Sheila, are both very knowledgeable and personable, and Katie at the front desk is just the sweetest! Overall, my prenatal care at this practice has been top notch, and I'm a very happy mama!

Writing this after we just completed the almost 9 month journey with my wife being "advanced…read morematernal age" with 45+ visits through the entirety. Overall I'm going to rate it at a 4/5. +1 - location and parking - the 2 dollar parking added up after while, ha. +1 - venue and atmosphere - cookie cutter office with no additional decor +1 - cleanliness - it's clear that they take care to keep things up here +1 - check-in staff - 99 percent of the time everyone was helpful and understanding with no issues -1 - inconsistency in staff/service - it was tough to build any relationships and felt more like a number and quota more often than not. I'd also say there were less with good bedside manner than we saw with it. It was good when we got a lot of the seasoned staff; still, just the variety made it tough and forced explaining all issues and history every single time for context. Not that i think we will, but if we were going to try for one more kid we'd work to be back again!

I arrived at 7:10 a.m. for a 7:30 appointment. The doors were locked, which was fine -- I was early…read more-- but two employees walked right past my husband and me, literally within a few feet, and didn't say a single word. No "good morning," no "we'll be with you soon," nothing. Just blank stares and silence. The second employee left the door unlocked, so after she got to her desk, we went in... only to be met with a snippy "We're not open, go sit over there." The tone was rude and completely unnecessary. A simple explanation like, "Give me a few minutes to get my computer started and drink a sit of coffee," would have been polite and professional. Apparently, that was too much to ask. Once checked in, the nurse took my vitals and immediately asked for a urine sample and said we'd be doing an echo and genetic testing. When I questioned why a urine sample was needed (I had an OB appointment right after) and said we'd already done genetic counseling, she acted like I was being difficult. I told her I wasn't trying to cause any issues I was just confused with what was being recommended. Then she brought in the office manager -- who was shockingly rude. Instead of listening or explaining anything, she told me we could "either do all the tests or leave." When I asked for clarification, she repeated the same line, completely dismissive and condescending. She couldn't even tell me whether the tests were ordered by my OB or just standard practice because she "didn't have access to the chart." Seriously? After all that, I found out the so-called "genetic testing" they insisted on wasn't even testing -- it was genetic counseling to go over the echo results. The genetic counselor repeated everything we already knew (which is why I told them it was unnecessary. I'm pretty sure this was just a way for them to charge the insurance for additional services). And the she attempted to go over the echo results. I asked questions about the echo and all she could say was "the report says this is normal, the report says that is normal". So clearly she wasn't skilled enough to have a high level discussion about the echo results which is fine because she is a genetic counselor and not a cardiologist/sonographer. But I still don't understand why she was involved when the echo was the whole purpose of the visit. In conclusion, this place clearly has no concept of basic customer service or bedside manner. From the moment we arrived, the staff acted cold, unhelpful, and borderline hostile. If this is how they treat expectant parents, it's honestly embarrassing for the entire practice. Save yourself the frustration and go somewhere that actually respects patients and knows how to communicate.

Have been a patient here for several years..... I feel mixed about the long wait time and lack of…read morecomfort in the waiting area..... seems to be over booked these days.. keep in mind Dr is only one man...... good experience with the nurses and anesthesiologists..... Every one was tired...... over all Ok experience with good folks.

I wanted to share a concern about my experience during check-in for my procedure…read more When I arrived, I was informed by the front desk that I had a $45 copay. I explained that I was not told about this when my appointment was confirmed, and because I was coming in for a procedure, I did not bring cash or credit cards with me. The front desk staff member said she would speak with Dr. Edmunds. When she returned, she stated that if I could not pay the $45 copay, I would need to reschedule because the office is cracking down on collecting copays. She then asked if I could borrow the money from my driver. Thankfully, my driver was able to help me, but the situation was very frustrating and embarrassing. My concern is that I had already taken the day off work, followed the preparation instructions, fasted, arranged transportation, and showed up ready for my procedure. To be told at that point that my procedure could possibly be canceled over a $45 copay was very upsetting. I completely understand that offices have policies regarding copays and patient responsibility. However, if those policies are going to be strictly enforced, I believe patients should be informed ahead of time, especially before a scheduled procedure. A courtesy call or reminder letting the patient know the amount due at check-in would help avoid situations like this. I am not refusing to pay my copay, but I do feel the communication could have been handled better. Patients should not find out the day of a procedure, after fasting and making arrangements, that their appointment may be canceled due to a payment they were not made aware of in advance. I hope this concern can be reviewed so future patients are properly informed before their procedure day.