This rating is more so for the car wash and the air tire pump station rather than the gas station for gas. There's a solid car wash around the back side that is kind of a hidden entrance. There's 3 levels of service and even the highest is only $11.99 for the all works wash that includes an under carriage clean, otherwise the lowest car wash is a few dollars cheaper. The gas here is a bit on the higher end even for SoCal standards. The air tire pump station does charge unless you go into shop and ask the attendant for the code, I believe you're expected to either buy gas or make a purchase in the shop to get the code for it but it should be free air! read more

This is the closest gas station by my house so it is convenient for me to get gas here, but 6.15$ a gallon is expensive and far from cheap. The workers are mediocre. I wish customer service was better but other than that this is a decent gas station. read more

I do fuel gas at this gas station like 3 times a week everything is expensive at this location. They just renovated it it will not help them the pricing just went up by 20% and we paying for the renovated that they just finished lol. They to use other gas station near by the one one lake forest better and there is no .30 cent per transaction. read more

Stopped by this gas station after visiting a nearby speakeasy bar. The station was clean, with all pumps working, including diesel, and there was an AMPM convenience store on site. Everything went smoothly--no issues or complaints. We filled up quickly, grabbed a few snacks, and were back on the road! read more

Arco - Gas Stations Near Me - Irvine, California

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Attention: Owner! It is time to teach your staff why you charge .35c for EVERY transaction so they can let the customers know. "I don't know, it's the system." With an attitude and says things under their breath is NOT the correct answer. read more

I was just here a couple days ago for gas; notice cob webs around hand sanitizer pump; a full whole web spun; thank goodness no spider bite. Never pulling in there unless an emergency. Cleanliness is key for me. read more

Our go to gas station chain. They consistently have the best prices around. Service was fine, the pumps were well-maintained and all functional. read more

Refuses to tell price of the gas. This station is shady. Go somewhere else instead. Leo is the guy who won't provide price of gas.

Crappy car wash. Last two times I've been here there has been little or no soap. Dryer doesn't dry car very well either. No line to wait but prob because everyone knows now that it's a waste of time. read more

Only reason I gas up here is because it is convenient. If there was a Chevron across the street charging .20 more a gal I would go to Chevron. Their Apple Pay @ the pump usually doesn't work. It is somewhat difficult to get in and out of as most of the people are not paying attention when entering/exiting. read more

Arco - 3 pumps out of order!! - Gas Stations Near Me - Irvine, California

Typical ARCO gas station. COOL: -this ARCO takes credit card -this ARCO usually has some sort of free service where they wipe down your windows -the mart sells ALCOHOL -the mart sells those TAKIS potato chips...soo guud! -the location has a CAR WASH SERVICE NOT SO COOL: -this ARCO doesnt lower the gas price if you get a car wash -doesnt have a great ALCOHOL selection UNTIL THEN!! ^-^ read more

Arco - Gas Stations Near Me - Irvine, California

this is NOT the cleanest or most modern gas station but it's close to where i live&i think if they modernized things, the prices would go up! but they def need to do something about security here! read more

I like this location a lot. Simply because every time I have been here the staff is super friendly. I know it's just an ARCO but that's what makes it so awesome everyone seems to enjoy being there. I normally stop here when visiting my friends which happen to live right behind this shopping center. This time it was only because I need a Rockstar and I know right where everything is. Not to mention the store layout is easy and convenient to navigate. It's a very well managed and laid out ARCO read more

Arco - Really Nice Store Front - Gas Stations Near Me - Irvine, California

Most of the employees here are rude. Had more than one incident within a 2 month period recently with different employees that were equally outright rude. They essentially yell at the customer because there pumps don't work, or the pumps don't accept credit cards, or there doing construction in the middle of peak business hours. They don't even make an effort to pretend they like people. I've gone through my entire life with zero issues from a gas station and this location managed to break records for multiple incidents. I will be going down the hill to the next closest gas station or to Costco gas whenever possible, where my business and money are appreciated. read more

Someone left a review saying this place is their go to for the best prices. They don't get out much cause this place sucks for prices. They are the highest price per gallon in OC. What a joke for an Arco, regular gas almost $4.90 per regular. That's one of the highest price anywhere. Robbers are read more

Great station with yummy coffee , cookies and friendly service . Coffee was fresh and restrooms clean . Easy to get in and out of parking lot . Will make this stop a regular stop in the morning, they always have the new flavors of Chips too . read more

This is one of the few Arco locations that takes credit cards. They also have a prepay carwash drive thrus so it is convenient when you need some quick exterior lather and rinsing done. Gas prices, well higher than other Arco locations, but still beats Shell. The place is pretty clean and located in a shopping center with various places to eat and chill. read more

This one is higher priced than most Arcos around but is in a good location off of sand canyon. Reasonable selection of goodies inside to get you through the rest of a commute. Car wash codes don't always work. You may go inside and the guy will punch stuff in and say "looks like it does to me" and it will miraculously work once again. Makes one go hmmm I shouldn't be using this crap car wash on my nice car anyway. They take credit cards but pay a premium for ATM. There is a guy who works inside Thomas who is one of the worst "service people" in the history of service people. If he's there just come back or be prepared to be treated exceptionally rudely and to have him sort stuff behind the counter while the line grows to 5..7..9.. And people eventually walk away. Car wash closes early if you do need that part ..7pm I believe. If you can go somewhere else do it. read more

There is a horrible man that works at nights/weekends. His name tag says Thomas but we think his name is Stephen? I have been dealing with this man for over a year and his nasty rudeness!!! Everyone that works there is kind,friendly and treats everyone with respect. He treats all of the customers with much bitterness!!!!! We have never said anything to the manager who knows the both of us and is super sweet and kind. Today, I walked in and he was standing there with his head down at the register. I was going to cash in my $100.00 winning scratcher. I walked in , said "Hello" - Nothing back. I said "Hello" again , still nothing, third time "Hello" and still not one word!!!!! He finally looked up and I said :"Hello" right into his eyes again and he still did not say one word!!! WTH is wrong with this man and why is he in the service industry that makes him think it's okay to treat people with such rudeness just for walking into the store? This time I finally let him know how rude and bitter he was and said it wasn't anyone fault that he hated his job. I started to walk out the door and I heard him under his breath "Bitch" Way to treat your customers THOMAS OR STEPHEN or whatever your name is. Life is too beautiful - Go out there and get some sunshine and smell the roses. You might wake up a litter sweeter tomorrow. Have a very nice night. "Oh yeah" that is what you should say to your customers... read more

I WISH I CAN LEAVE A POST WITHOUT ANY STARS BECAUSE THIS PLACE DESERVES IT . Very unprofessional employees. i had a couple of incidents were employees Refuse service act very rude and racist. Doesnt make sense at all. I am just trying to get gas. VERY SIMPLE . Absolutley uncalled for !!! read more

I am so frustrated! There are two employees inside but they refused to assist me with gas pump. I am physically handicap and on oxygen...they are rude , lazy and it's not because they are young! Both men are in there 45-55 years old. It is hard to learn to ask for help when people treat you like this! #ada #nothandic read more

This Arco gas station is located within a shopping center of several others businesses which include banks, supermarkets & several restaurants. This Arco gas station also contains an AM/PM. If you are traveling north/south of the 405 this gas station is easily accessible right off of the 405 freeway at Sand Canyon, exit #3. I find the gas prices to be right on pace with others in the area. The gas pumps themselves are separated from the rest of the parking lot which makes traveling in & out of this lot much easier. This parking lot is also the staging area for bicycle riders in the area so be on the lookout for people flying around on bicycles. This Arco gas station usually has supplies to clean your windows especially when you are on a road trip. As for the AM/PM itself it is Ok. Inside they sell your typical cold drinks, alcohol, lottery tickets, energy drinks and food. During off hours the doors to this AM/PM are locked and all business is conducted through a security window. This tends to be my 'go to' location to play the lottery when in the area. The next time I find myself in the area I will without a doubt come back here. read more

Have been a loyal daily customer here for over three years. Just tried to get $5 back on a purchase and was told "no cash back". I say, "just five singles?" Answer: nope, just started my shift. 2:30 pm. Bye. If you don't care about me, I don't care about you. I will now go out of my way to NOT ever spend a dime here. I'm sure they could care less. read more

Usually nice people except for the rude guy Antonio! Very rude! Few days ago rushing were going to close and to hurry...he was literally at the door! RUDE! read more

This afternoon, my wife had a fairly minor problem here with the fueling equipment, with an easy and cheap solution. The male counter attendant showed barely any compassion or understanding to my wife. So much so, that she called me on my cell and I happened to be near the area coming from my own small business. (Running a small business, I get it, it's not easy). In any event, the clerk said there is absolutely nothing he would do about it, and was not open to the $7.99 solution that I suggested, merely on principle. And yes, I know the margins on gas are microscopic, but it really was a genuine attempt to appease everyone. Fortunately, the female manager, on duty, his boss, stepped in, we discussed the issue, and she thought about it, and she quickly solved it on the spot, AND thanked us for our business. She showed the initiative to come in and solve the problem, which is exactly what I try to do when a customer is not pleased. I commend her for that. We will continue to do business here. She was professional and understanding. read more

My FAVORITE place to come everyday before work, I always get gas and my occasional coffee and I generally see the same people and I'm ALWAYS greeted with big smiles and the "hey how are you??!" I just moved cross country due to the military and I've never experienced genuine hospitality till I found this gas station... it's more than my stop to get gas, I've come close to the workers here and I am amazed on how sweet and kind they are, BEST PLACE TO STOP YALL!!!!! ******UPDATE******* I finally got the names of the workers I see everyday, Alikesha, Juan & Michael! I absolutly LOVE seeing them everyday before work, there's never a day I don't walk in and I'm greeted with the biggest smiles, shout out to y'all!!!! They need a raise because they are PHENOMENAL!!!! read more

Car wash pay inside. Inconvenient in this dynamic world. 7.99 is the cheapest. Old equipment therefore half of the car was still super wet after "dryer". Not worth it read more

They charge you to use your card at the pump. So be aware of that. Other than that it's at a very convenient location, surrounded by shops and the only gas station at that shopping center. read more

As far as Arco gas stations go, this one is best. If for nothing else they take all credit cards, and still offer decent gas prices. Market inside has all the basics, and the car wash is okay but a little bit expensive. read more

The guy behind the counter is a moron! It's convenient as I live nearby but I'll never use this one again. I went there today just before 5pm Thursday. The reader at the pump didn't work and says "see attendant", so I went inside and told the guy I'd like to fill up, he said "how much?", I said "can you do a fill up", he said "how much? you tell me a thousand dollars I put in a thousand dollars". I said "forget it, I'll go somewhere else" and walked out. If the owner reads this, teach them to say "sorry, but we cannot do a fill up, we need an approximate amount." And fire that guy! Did I say he's a moron? read more

This car wash is the slowest place to go. If you want to wait 30-45 min for a bad car wash go here. The worst part is that the cars get in behind you and block you in so your forced to wait. What a waste of time! This is supposed to be a quick 5 minute wash when you are in a hurry. read more

Not a clear sign that is posted outside the car wash to let you know you need to pay before going through. There is a payment system there but it does not accept credit card... malfunction/glitch with machine. Needs replacement. Spent forever trying to back out of the long driveway out of the car wash. Ruined my night. read more

I just come here to get drinks or something to eat gas prices up here are still expensive it's expensive because it's a money area so gas companies are greedy here read more

Arco - a view of a gas station from inside a car - Gas Stations Near Me - Irvine, California

Thomas, thomas, thomas.... Pray not to run into this man... Walked in to grab a pack of tobacco.. Thomas asked for my ID.. I handed him my green card.. I was instantly denied due to company policy they can not accept ID other than a state issued ID.. Since I lost my DL and DMV sent it to wrong address (which is another yelp review it self) I went to the car and grabbed the interim DL from my dashboard. Again I was denied by good ol MR Thomas... Company policy states that it can only be state issued ID's ... I simply asked to see this policy when then I again got denied. I asked to speak to a manager and of course he was not there... I asked what would a tourist do if they were visiting from another county? He replied with "they would have to get a DL" OK!!! First of all.. What tourist would get a DL to buy cigarettes??? Second of all DMV will not issue a DL to a non resident.. So get your facts right before explaining a non existent company policy to a customer.. To me this is the most racist and ridiculous policy I have heard of.. I am 33 years old. You can tell I am not underage... If no than that was the only compliment.. I will never go back here for anything... Perfect example of corporate America ignorance. read more

I've been going to this arco since I moved to Quail Hill in 2004. Ordinarily, everything here is great. Today however, I encounter the worst customer service I've ever seen. I purchased gas at the pump and decided to add a car wash. 5 cars were ahead of me in the car wash cue. I waited about 25 minutes until we were at the car wash entry. When I entered the wash code on my receipt, it said "invalid code." I tried the code several times before going into the store to ask for help. When I asked for help, the sales person (Found out later his name was Steve) said the code was good and told me to try it again. When i drove my car around, the line was again 5 cars deep, and I did not want to spend another 25 minutes waiting in the line. I asked the same sales person to refund my car wash and I was told that no refunds are issued Monday-Friday because there is no manager on duty. I asked for a number I could perhaps call and he said no. There is no one to call. I find it hard to believe that they have no one to call in an emergency. I asked for his name and the sales person dismissed me, and asked if the person behind me needed help. When he was through helping her, he ran in the back. I poked my head in the door and again asked for his name and he yelled at me to get out because I was trespassing. I went back out to the front and asked the other salesperson to please furnish me with that workers name. He politely said Steve. I will follow up with the manager on Monday. I know these places have video footage. Being a business owner myself, i'd pull the footage and take a look how it was handled. The customer service here was unacceptable. I think I would have had a different reaction if he'd have asked me politely to come back or call when there is a manager on duty. That was not what happened. From one business owner to another, please address customer service disputes with your staff. I will now drive across the freeway and get my gas there. read more

Car wash messed up my rim on my BMW M4, and it did not even clean the rims. I wouldn't trust this place with a civic.....

Place is managed by a clown in clown shoes! Stay away from this place! If your pump malfunctions while you're still pumping gas, get ready for a clown show! Watch a simple fix turn into the twilight zone, WOW!.. LMFAO! read more

never come here. my bill got jammed in the machine and in order to get my money back i had to fill out a long form and had to give them a picture of my ID. They were supposed to call me and help me get my money back that got jammed but they never did. very bad customer service. read more

This is a well-kept gas station and convenience store. Good prices but never super crowded. It's conveniently located in the Quail Hill Village Center--I usually fill up when I go on my Albertsons or Starbucks run. read more

The employees are extremely rude. The carwash, is yhe alowest automated carwash in yhe whole OC, and there is always ay least a line of 6 cars, which makes it 30 to 45 mins a carwash read more