I went to Dr. Ashkan Hafezi for an emergency root canal. The doctor was very knowledge and made me…read morefeel very comfortable. He took the time to explain what the problem was and answered all the questions I had. He also explained how the procedure would be so that I did not have any surprises. During the root canal procedure, he kept checking in with me to make sure I was doing ok and kept telling me that it was ok if I needed a break. He was just delightful! The front staff were also super friendly, they made sure to go over my insurance with me so I knew what I was getting in for and helped me file my claim as well. They don't direct bill but they do help you submit your claim. After the procedure, the doctor again asked me if I had any questions and made sure I was going home feeling comfortable. The next day, the staff called to follow up with me and make sure I was doing ok. They kept saying that if anything comes up, they would be there to help and that I shouldn't hesitate to call them. Really impressed with the way the treat their patients!

Dr. Hafezi has exceeded my expectations. He was extremely helpful with two of my root canals and…read morewent above and beyond to ensure that I was both comfortable and taken care of. Dr. Hafezi's level of communication throughout my entire process with him was wonderful and he even helped me after hours in order to aid with an infection by calling in antibiotics. I would highly recommend Dr. Hafezi to anyone who is in need of a root canal as he makes any appointment/ scheduling and recovery as easy as it can be. In addition to Dr. Hafezi's professionalism and care, his team maintains this level of kindness and knowledge throughout their role at the front and within their hygienist duties. I've always felt comfortable at Vancouver Endontic Centre and that's in entirety due to Dr. Hafezi and his staff's efforts.

Dr Elaine Lam and her team are simply the absolute best! The…read morecare and precision executed by Dr. Lam and her team are the best, without a doubt. Over the years I have ha a few difficult dental issues and Dr. Lam and her team have cared for me and ensured the issue was resolved quickly. Dr Lam is exceptional!!!

I was referred to Dr. Elaine Lam for a root canal (my first) recently, and I'm so glad I was! Our…read morefirst meeting was a consultation/assessment, and I was very nervous when she told me I needed a root canal. Not only was she very reassuring, she answered all of my questions and did not seem to be in any rush. The procedure itself was much easier than I thought it would be. Dr. Lam is very professional and efficient, and at the same time friendly and understanding. I could not have asked for a better experience. I feel that I got the best possible care in her office. The office itself is welcoming, comfortable, clean, and neat. The staff is friendly, courteous, and helpful. I never thought getting a root canal would be so easy, straightforward, and painless. I would highly recommend Dr. Lam.

Ok, let's face it, nobody relishes the thought of getting a root canal done. At least, I never…read moredid. That said, when you're in pain, and it doesn't go away on it's own, and you've maxed out on OTC pain meds for weeks, it's time to get the source of the pain addressed by a professional. And my terrific dentist referred me to this practice and, specifically, Dr. Ektefaie here, saying this is where he himself goes for endodontal work. So that was quite an endorsement for me! This place was great. No surprises, and lots of patience with me (I am a bit phobic of dentists. Yes, I AM a woos, stemming from a horrid experience as a child with a Marathon Man-esque dentist. But I digress...). I visited here twice: once, for a diagnosis/evaluation, and then again, days later for the actual procedure. I was lucky they were able to work me in the schedule so soon after the eval. And Dr. Ektefaie and his assistants were really super, taking the time to explain everything to me, showing me the x-rays and going over the situation (I like that I was included in the whole process and all various options and potential issues were discussed clearly to me. Made me feel like I was in control here and part of the team). I also appreciated that all costs were disclosed upfront. Again, I don't like surprises and here, there were none. The procedure was as painless as possible (surprisingly), and the pain I had lived with for the past month was gone! (Root canals get a bad rap, I think! When you need 'em, you need 'em). The front desk staff here was also friendly. Can't say enough good things about this practice.

I recently had a very severe infection from a cracked tooth. I was in a lot of pain and my dentist…read morereferred me to Dr. Ektefaie. He was so kind and compassionate, and he took the time to explain all of the details about my prognosis and what he would be able to do. I felt very safe and cared for during my entire visit. His assistant was really caring and personable and she made sure I was comfortable the entire time. The ladies at the front desk were also wonderful. Even though this was the worst dental situation I have ever had, this ended up being the best experience I've ever had at a dentist -- thanks to the entire staff at VanEndo!

I can't say enough about the exceptional care I received from Dr. Winter. The first time I met him…read morewas several years ago during what was truly the worst dental pain of my life. I had an agonizing root canal situation--the kind that even hospital morphine couldn't touch. I was in absolute misery. On that particular Saturday, Dr. Winter offered to meet me at his office that very evening or even on the Sunday, just to help me get out of that excruciating pain. What's even more remarkable is that he was even ready to arrange for his staff to come in as well, making sure he and his team could take care of me outside of normal hours. It's incredibly rare to find a dentist willing to go so far above and beyond, especially outside regular hours, and to bring in extra help just to ensure a patient is okay. Dr. Winter not only resolved the issue, but did so with a level of kindness and compassion that is truly extraordinary. If you need a dentist who genuinely cares and will go the extra mile, Dr. Winter is the one.

Despite my initial positive experience with Dr. Winter, it gives me no pleasure to write about the…read morereal problems I experienced with his work. Lower Right: Dr. Winter did not inform me that the bridge made by the lab was too long and didn't fit. Instead of returning it back to the lab, he proceeded with its installation by adjusting one of the existing teeth and slicing the side of another one without asking for my permission or even informing me. When the job was done, the bridge was sitting lower than the original teeth used to be, creating quite a visible gap with my upper teeth, and leaving me with pain, which I never had on this side before, and which he was not able to address despite many adjustments he made. The only response from him was: "Just avoid eating on this side." Common sense tells us that one doesn't go to a dentist to do a major work in order to acquire permanent pain. I would never recommend him as a dentist.

Considerably better than the last visit. Still problematic that dentistry is a prohibitive expense…read morefor me right now. I would hope that as Dentists you understand oral health aligns with or derails a person's overall health. By making access difficult, it harms the strength of support Canadians contribute towards health care. It would be nice to see Dentists of Canada work to become part of everyone's lives. My hygienist was miles better today than my last visit. I didn't feel like my presence was a chore someone had to scrape through (literally). Thank you.

Kingsgate Dental is my clinic for the past few years, I always having really good experience with…read morethem, from the front desk to the doctor, all staff there is really friendly and professional. I'm always satisfied with the cleaning and maintenance for my teeth. My hygienist was always gentle, nice and did good job on my teeth, so as the doctors. I would recommend this clinic to my friends!

I began to experience pain in one of my teeth and noted it was very sensitive to hot and cold…read moretemperatures. I saw my dentist who I advised I would need a root canal and was referred to Dr Rene Chu of Oakridge Endodontics. I had an initial consult with Dr Chu where x-rays were taken and he explained in detail the process. A root canal is required when the inner pulp of a tooth becomes infected, inflamed, or dies due to severe decay. The root canal removes the infected pulp, cleans the root canal, and seals it to save the tooth from extraction. The root canal appointment was made for the following week. The root canal procedure went very well. Each step of the process was explained as they went and they continually checked to ensure I was ok. There was a short debrief after the procedure and I was provided instructions / information on what to expect for the next few days. It was a very positive dental procedure and happy to recommend Dr Chu and Oakridge Endodontics if one is needing a root canal.

I have had the pleasure of dealing with some very decent dentists in my lifetime. They have a…read moretough job. It's not like selling chocolates at Purdy's. No one is happy to see any dentist. That said, I was referred to Drs. Conn by my dentist for a Root Canal. Just the phrase makes people cringe. I can't say when I've been more impressed by the service provided. Never mind, the surgery itself was less disturbing than getting a Filling. Now that's saying something! I've been around the block, quite a few times, and Drs. Conn are consummate professionals in every way. Their staff are also wonderful to deal with, every single one of them. Anyone saying otherwise needs to look in the mirror. I understand that some people are terrified of dentists, but they need to seek other professional help prior to attending to limit the stress they are putting on the dentist.

I went there for a routine cleaning and check, said I need two cavities and gum surgery while I…read moredon't feel anything discomfort. When I raised questions about potential causes the doctor was just very impatiently said "blame your parents for bad genes" A bit suspicious but I understand these things are better be treated at early stages and can be hard to tell by the patient. So I went to another 2 dentist places for a second and third opinion. Both places confirmed I am good and no need for any surgery The routine cleaning was pretty good, but the random thousands dollars of unnecessary procedures was just not acceptable, and when I was trying to discuss the potential complications, the doctor just said, "it's laser, very safe " Anyway, I'm not a professional dentist, maybe it's a edge case and can have multiple interpretations, but I feel being pushed and almost threatened for doing their surgeries.

What else can I say? This is probably the best dental clinic that I can find in BC! Surreal,…read morecutting-edge equipment coupled with world-class dental knowledge, experience and service, and Dr. Xu's clinical records, three degrees from China, Japan and Canada, skills and knowledge. I simply trust Dr. Xu and many other Chinese/East Asian dentists--they are smart and usually have extensive clinical experience, and they mostly have dextrous hands!

OK I have to give a 5 even if it hurts me ;-)))) As I am not a big fan of going to the dentist and…read morethat it hurts. The place is clean, the receptionist friendly and very welcoming. I went there 3 times already and the dentist are all super professional and super friendly. They make sure that you are comfortable and answer all your questions. They don't try to sell you products or extra services. They just do what they have to do and this is it. The price is very affordable. You get a lot a goodies after, to make sure that you floss and a new toothbrush. They call you after 6 months for your cleaning. They are very good at that. Just no complain at all .....just that you go to the dentist ;-)

Dr Nazeem is Fantastic. Helped me on a moments notice resolve two last min emergency procedures and…read moredelivered top notch work. Highly reccomended. Thanks.