1. Armistead Tricia CPA

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    Monticello, GA

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    Armistead Tricia CPA

    5.0 (1 review)
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    1 year ago

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    Bank of Monticello

    Bank of Monticello

    (4 reviews)

    Being banking here for quite awhile now, have to say this is the most friendliest respectful and…read morewarmest group of bank employees that I've experienced. Been banking here for about 20 years and the folks here have always been professional and treated me as there number one priority(customer).To tell you about an incident that happen and make it short Mr. Kelly (Don) was working on Saturday it was about quitting time and I was in Florida purchasing some furniture and needed to verify a personal check so I took a chance and called and Don answered and the people at the place of purchase could not believe that I was actually talking with the president of a bank. KEEP UP THE WORK THAT YOU ALL DO AND MAY GOD CONTINUE TO BLESS EACH AND EVERY ONE OF YOU.

    I have banked with the Bank of Monticello since my family and I moved to this area, over twenty…read moreyears ago. The service I have received has been rendered with care and concern. I feel like every employee at that bank tries their best every day to meet each customer's needs. A few years ago after my divorce the aforementioned loan officer sat down with me and helped me develop a plan to build my non-existent credit. He gave me a chance. I have always appreciated that. They have saved me from internet scams, tracked down disputed, lost or misplaced payments and guided me by phone during times of illness and the bedridden recovery. If you're looking for a bank that cares a little more, tries a little harder and actually knows your name...I think you'll like The Bank of Monticello. I do.

    Associated Staffing Services

    Associated Staffing Services

    (2 reviews)

    Was recruited by Associated Staffing for a 6 month contract to hire position. AS was professional,…read morepolite and supportive through out the 6 months. Kept me apprised of feedback from the hiring company and helped me transition to working full time. I worked with the Denver office. Good folks.

    I found this agency through the internet and filled out an application online. I called back the…read moresame day to verify if anyone had an opportunity to view my qualifications. I was then told to call back after 3pm however; I called back later that evening after 4pm and left a very detailed message. I gave the benefit of doubt and called after 9am to check again, and was told to call back again after 3pm. (Does anyone check the system to verify new applications?) However, the representative stated how the policy services works, after 30 days if a job isn't available that matches your qualifications. Then you have to call back in another 30 days? I continued to ask open/ended question to gather much more needed information to help my job search. Therefore, she continued to give short answers and stated that's there was so much work that her company needs to do. (In other words... release my line and your starting to get on my nerves) Towards the end of the conversation she had attitude therefore, I stated ... "Sorry to be such a bother to you this morning" and representative hung up the phone. ** I WOULDN'T RECOMMEND THIS COMPANY TO MY WORST ASSOCIATE** Customer service is everything. It's neither organized nor friendly.

    JJR & Associates - JJR & Associates LLC

    JJR & Associates

    (4 reviews)

    I normally use TurboTax, but since we had a child in grad school and couldn't claim her as…read more usual because of her scholarship, I decided to try JJR for our taxes. I regret ever using them. I scheduled an appointment, but when we arrived, no one was available until they saw we might leave and quickly assigned us to Diane. They charged about 10 times what TurboTax costs for both returns and never even filed them electronically. I only discovered this when my daughter didn't receive her refund. Two months later, I called and learned they never submitted the returns, so mine ended up being almost two months late. I asked Diane in early June about some type of refund, and she said she'd speak to the owner, Johann, but I never heard back. When I followed up, I was told he was on vacation and to call again in July. I tried multiple times, even sent messages through the website, but got no response. On July 16, I went in person to speak with Johann, who said he'd check on my daughter's late return, which caused her to get a late notice and charges. But once again, he never followed up, and my later messages also went unanswered.

    Everything started off great with Johann. He was recommended by a trusted colleague that gave me…read morehis mobile number. (Who's also having communication issues, btw) Paid $1400 to rectify 4 years of back taxes. No, he didn't go the distance to maximize my refund, but that's another story. My problem - unless you're a major client or business owner that may have recurring tax liability on a monthly basis, you can forget about any customer service after you've filed your taxes with Mr. Reckley, as an individual. Right now, because of his inadequate communication since April 2021, I'm looking at over $2300 in unpaid taxes because my 2017 taxes weren't mailed to me. Further it wasn't made clear, I needed to download the documents I signed to mail them myself vs him telling me his admin was sending me the documents! And to take it further, the 10+ calls, messages and text messages went largely unanswered over the last few months to help me understand what needed to happen! I paid a CPA because I'm NOT a CPA, to trust their counsel. I will NOT recommend this firm if you're expecting Mr. Reckley to volunteer counsel on the paid service after he's done work. He's wiped his hands and on to the next - blaming his inadequate corresponce to 24/7 meetings! I got around to locating his office number (which he could have advised me to do months ago if he was that busy) and spoke to Juliette who was an absolute jewel in getting me closer to closure with this issue. She help me more in a single day than Johann has done in 4 months. Finally, after months of trying to chase this down, his admin team got to the bottom of it and mailed my returns. Fingers crossed that this resolves my tax liability. Very unhappy and I will never use, nor recommend his services to anyone!

    Armistead Tricia CPA - accountants - Updated July 2026

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