Stay far away from JTS Remodeling. This was easily one of the most frustrating, disrespectful, and…read moreunprofessional experiences I've ever had with a contractor.
Communication was practically nonexistent. I was constantly left wondering if he was going to show up--no calls, no texts, nothing. When he did show up, it was completely random and usually unannounced, often not until around 5 PM, and he would sometimes stay working until 10 or 11 at night. There was zero respect for my time, my home, or anything I had planned.
His attitude only made things worse. He spoke down to me repeatedly in a degrading and dismissive way, as if my concerns didn't matter. Instead of working with me, he acted like I had no say in what was happening in my own home.
As for the work itself, it was a mess. After giving an estimate, he started redoing things I never asked him to touch. It felt like he was making decisions on his own, creating more problems instead of solving them. On top of that, the cost was already extremely high for the level of quality I received, which made the entire situation even more frustrating.
I also seriously question the level of skill he claimed to have. The project was supposed to take 2-3 weeks, yet over two months later he was still working on something as basic as laying tile. That kind of delay is completely unacceptable.
After I finally had enough and let him go due to the constant lateness and issues, he then tried to demand another $1,000, claiming he was owed for supplies--but couldn't provide a single receipt to back that up. When he came to collect his tools (which had taken over an entire bedroom), he even had the audacity to ask for pipe fittings back that he had already installed, claiming they were his and he needed them returned.
Between the lack of communication, random late-night hours, unauthorized changes, inflated cost for poor quality work, constant delays, and the disrespectful way he treated me, this experience was an absolute nightmare. Save yourself the stress, time, and money--hire someone else.