I'm not sure what's with all the bad reviews. I went in for a bad cough, I made an appointment day…read moreof and went in, I only waited 1min before being seen. Dr.Flowers assisted me with care and was informative on my illness. I was in and out, I'm glad I came here instead of an ER where I would've waited hours before being seen. From reading the reviews it sounds better to make an appointment than a walk in because of course you won't be seen right away from others who made appointments.

I'm disappointed because I left without answers about what was wrong with me…read more I made an appointment the day before, and there were plenty of spaces. They also allow walk-ins. Nobody was in the waiting room when I arrived, which was good since a doctor's office is always full. Ensure you complete the check-in they text you before you arrive, because they will not even check you in. It was all relatively easy and fast. The nurse came, did the triage, and then the doctor came in to assess. They discarded the things that were not wrong, but again, they did not tell me what was wrong. I think it's not bad for an emergency, but if it's something that you could go to the doctor to better diagnose, I would go.

Dr.Rollins and his staff are super duper nice and a pleasure to visit. For a few months up to my…read morevisit I was feeling super bummed out and tired all the time. My previous doc thought it was depression or thyroid issues but Dr.Rollins didn't take their word for it and ran blood work and figured out I was "severely deficient" in vitamin D. Which is weird bc I spend a lot of time outdoors. He hand wrote me a letter that I got in the mail two weeks after my appointment explaining it and telling me how much vit D to take and for how long and why. After a few weeks, I now feel back to my ole self and not tired anymore. I'm supposed to go back in three months for him to double check to see if I'm up to normal again and fig out why I was so deficient. Also, I explained in my first appt that I once went to a derm that never sent me my results no matter how many times I asked them to mail, email, or fax them to me. The next time I saw Dr. Rollins, he walked in with not just my file from that derm, but also their own derm who explained and interpreted my lab results from the other derm I went to a year ago and no they didn't charge me for it. Love this place.

My wife scheduled what was supposed to be her annual physical at this practice. She had been a…read morepatient here for years under Dr. K, who has since retired. During the appointment, the new physician asked questions about her existing medical history, including cholesterol and other previously diagnosed conditions. My wife answered those questions but did not seek treatment for any new issues. The physician ordered routine blood work, including tests that she has received as part of her annual physical for several years. We were surprised to later receive a bill for a separate office visit. We were told that because pre-existing conditions were discussed during the appointment, the visit was billed separately. We also received a separate bill from the lab for the blood work. What makes this particularly frustrating is that my wife has had these same routine tests performed during her annual physicals for the past four years at this practice without receiving an additional office visit charge or lab charge. Patients should be aware that discussing existing medical conditions during an annual physical at Northside Primary Care Midtown (previously Midtown Medical Associates), even when responding to questions from the physician, will result in additional charges. Basic tests such as cholesterol, lipid profile etc. is not covered under the annual physical with this practice anymore. We wish this had been explained clearly before or during the appointment so we could have made an informed decision. We are disappointed and concerned about the transparency of the billing process. We will look for another doctor.

I started seeing Dr. Kleiss in 2013. I was really impresses early on: stating my visit in her…read moreoffice with my pants on, not being asked about having children, and an overall feeling that she was listening to me. I would NOT recommended seeing Dr. Kleiss if you are polyamerous/non-monogamous, do not want children, or have pain during intercourse. Most visits now: she leaves me sitting in the exam room half naked for almost an hour, ignores that I am actively polyamerous, and has started asking about children because I'm in a committed relationship. I'm not really sure if the perceived change is actually her or a symptom of changes in healthcare as a whole.

OK...so I went to the OB/GYN the other day…read more... Well, maybe not. However, my wife did so this isn't the strangest review...or is it? Anyway, she raved and raved about Dr. Kleiss like I would rave about a pie from Lombardis. Professional, very friendly, personable, comfortable, informative, and all those other things. She did all the woman things perfectly, better than anyone ever in history. Got it? Good. So there you have it. She gets top dog rating and every woman should use Dr. Kleiss from this day forward! Update: I got to meet Dr. Kleiss recently and I have to say she is great. Relaxing and down to earth demeanor which settles you down about big things (like up and coming babies).

Beware and do not go to this location!!! The front office staff is terrible and rude. They offer no…read moreguidance for parking so I parked on the street. The meter was broke so I had to get assistance from the parking assistant. When I finally got in the building after waiting in line, they informed me that I was 11 minutes late so my appointment was canceled. I explained I had been there for 20 minutes trying to park but it was broken and they provided no guidance on how to park in their garage. I just moved here from out of state. Once I showed them the address THEY provided in Mychart, they realized they never provided parking instructions or the address to the garage. They told me I can try and come back 4 hours later after I already took off work. They provided poor communication and were extremely rude. I will never recommend this office or location.

UPDATE: It took many many phone calls over the course of…read moremore than a week, the involvement of various people from pharmacy services and my physician Dr. Joe, but in the end my issue got resolved. I will give the practice another try, mainly because I am happy with my physician, and see how things work out during future visits.

My family and I have been going to this office for years. We are local business owners for 30yrs…read morenearby and we have sent a large number of clients to this office. Today I stopped in to ask if Dr. Aimee could perform an injection for sciatica and to make sure they had this medicine in stock. Just that question only, before I went to the emergency room. What I experienced was a total different no customer service attitude response to my kindness and concern. This is nothing like the medical professional service that we are use to experiencing. I stood at the front desk for 10 minutes before I was greeted. Once the young lady appeared I was immediately given an attitude for no reason and she would not make eye contact nor apologize for keeping us waiting as three employees were laughing and socializing. They looked at us and we looked at them through the entry door window that leads back to the treatment area. I asked if I could call her right quick on the phone she said no. I said I could email her. She will not assist with that. She said if I did they would get back to me in a few days as I'm standing there with no one in the waiting room and no patients coming or going. She told me I would have to pay $150 and then she would see me (Dr. Aimee.) Super unprofessional all around. It is very disappointing as I am in tremendous pain and wanted to see a physician I could trust. My family and I will not be coming back.

I started going to Highland Urgent Care in 2018 and was generally pleased with my experience…read more However, ever since the pandemic I have only had terrible experiences. The administrative staff is rude and combative, especially the office manager. My last visit was a follow-up for blood work, which somehow took an hour. The office manager, who was not wearing a mask, would not let my partner accompany me inside due to Covid. One would think that she would be wearing a mask if Covid was a concern, but alas. They sent my pharmacy conflicting prescriptions, the blood work left a bruise for over a week, every appointment take at least an hour, usually closer to 2 hours, you spend all of your time waiting in a room before talking to a PA for maybe 5 minutes. It's an all around awful experience.

I have been going to Dr. Coleman for over 6 years now. Several people at my office go to him and…read moreone of them recommended him to me. I like Dr. Coleman because he listens to my concerns and treats me like a person. His staff is also usually pretty polite and friendly. On the occasion where I have needed a referral to another provider, I was quite happy with the doctor he chose. One thing I don't love (and this is why I am only giving 4 stars) is that there is often a really long wait after the stated appointment time. This is probably true at all doctors' offices today, but I still hate it. I am very happy that Dr. Coleman moved from his old office in Piedmont Hospital to the new Piedmont Physicians Group branch in Atlantic Station. Parking is so much more convenient now. And the new facilities are very nice.

I really like Dr. Coleman. His practice is on the cutting edge of the medical field and he is very…read morepersonable. He has a lot of patients so you may have a wait. Other wise he is a very proficient physician.

I've always been greatly selective in choosing a physician, when it comes to my primary care…read more Durning my undergraduate studies, I had a great doctor in my life who built a relationship with me that was unmatched. I believe it was 2014 that I was informed, that my doctor would be retiring, & my care would be left in the hands of the current doctor in the office. I met the new doctor once, & I did not make another appointment there after; with anyone. As life progresses, & we get older, health concerns arise that calls for medical attention. I was in need of a Dr. Jarrett, but I knew I wouldn't be satisfied with anyone attempting to replace her. With the World Wide Web being at our fingertips, something told me to do a search for her. I'm so glad that I did because I found that she was less than 9 minutes from my home, in a new office of her own. I had never in my adult life been so excited, & eager to go to the doctors office. Her facility is very warm, welcoming, clean, & inclusive. The staff, nurses, & assistants are all very nice & efficient, from the moment my call was answered, till the time my appointment was over. & Dr. Jarrett, is just the same as ever, WONDERFUL. She's understanding, knowledgeable, patience, & always brings a smile to my face. If someday that I should have a family of my own, Dr. Jarrett will indeed be apart of their lives too.

Dr. Donnan is wonderful. He is thorough and thoughtful and takes the time to see you and spend time…read morewith you during your appointment. Incredibly knowledgeable and I have been going to him for years now.

Dr donnan has been my dr for more than few years he takes time up with u when u got appointments he…read morecares he talks to u like u r friends hes help me cum a lot further hes straight forward tells u like it is or how he'd like for it to be for u and ur health hes a very good dr I'm glad I met him and his team

Dr. Ariyo is very kind and listens to her patients concerns. I have been seeing her as my PCP for…read moreover 5 years. She is caring and helps with any health problems I've had. I have had in-person and telemedicine visits with her. She and her staff are reachable via the Emory portal. I call her nurse when necessary and they are very helpful. She is usually very booked. If she is unavailable for a non- routine concern I have sometimes been referred to another colleague in the office. I have been satisfied with them, as well.

Best doctor ever. I have been going to Dr. Ariyo for 10 years. I always know she is on my side…read more She is caring, patient and listens. Just the best.

The one medical office in midtown is fantastic. The directions were spot on. There is parking in…read morethe building and they validate one hour. Check in as fast. Staff is friendly and competent. What makes the office work is doctor Amy Wu She's a great Physician. She is personable and competent. There's on site lab with a great phlebotomy. Doctor Wu takes her own vital signs and does her own History and physical exam, which is unusual in modern medicine. ​ The one medical model is great and I endorse it it's a bargain.

Had an appointment scheduled for 4:30pm and the assistants were so unprofessional in getting me…read moreregistered. No communication amongst staff, so all of my information and details got lost in translation. As a result, I missed my appointment for a serious and uncomfortable illness. DO NOT GO HERE!!!