Great to work with, top quality. They were never to busy to talk with me about any questions I hadread more

Poor response time to texted... finally talked to live person only to be told they were several…read moremonths out.... Waste of my time

I had Beautiful Outdoors come out to repair an electrical wire for my sprinkler system after a…read moreconcrete contractor accidently dug it up. This is normally something I would have done myself, but due to time constraints I needed to hire a company. I was quoted $90/hr + parts. Seemed reasonable for a quick job. The tech was a great guy and made quick work of the repair. I was really happy with the completed job. That was until the invoice came over at just under $400. I was shocked when I saw the price and thought it might have been a mistake, so I asked for an itemized copy of the parts. Turns out it was not a mistake, they just mark up their parts by 400%-600%. I understand the business side and marking up parts... I am completely okay with that. However price gouging to this extent is pretty excessive. Sprinkler valve box at $40 each.. and small waterproof wire splices at $5 each is absolute robbery. The tech did a great job with the repair. I was happy with the work done, but I paid a PREMIUM for it. Just be aware of this before you have them complete any work for you.

Kyle was responsive and quickly answered all of my questions on their irrigation maintenance, will…read morebe reaching back out in the future.

Excellent and friendly services!! Whatever you need done will be in a timely manner and a job well…read moredone.

Poor/non-existent customer service. 2020 This company was…read moreproviding service in my neighborhood and I was recovering from a couple herniated discs in my back so I called and used them for the 2020 Spring/Summer season. $40 per mow for my medium size lawn that takes them less than 5mins to mow. Signing on was fine but response to my communications was slow and I often had to call or email multiple times to pay my bill each month. I was told Covid had pulled Rachelle away for child care meaning Rob was left to manage the business so everything was happening slowly. The mowing itself wasn't great but it was getting done. The team followed the same exact pattern every week they mowed which formed ruts in my lawn. I've never used a lawn service before so chalked it up as part of this being a basic-level, relatively low-cost service. Then the lawn care team mowed a hose that was in my backyard and didn't tell me. Just shredded it multiple times and without skipping a beat kept going. When I called the office and left a message Rachelle called me back and was apologetic, offering to reimburse me for hose. I told her that wasn't the point but instead I was concerned they had damaged my property and not bothered to tell me. I was assured that wasn't acceptable and not the level of service they normally provide and that they would talk to the team member. In June I asked them to raise the deck on their mowers because they were scalping parts of my lawn completely killing the grass. No reply. They advertised they could do additional services like verticutting, aerating, and fall cleanup so I left a message requesting a fall cleanup. No reply and i didn't know if it was actually going to happen until they just showed up one day and did it without letting me know to expect them (so I could lock my dog door to keep my 4 dogs inside). They blew a ton of leaves underneath my large deck up against the house attracting a varmint who nested there and into the window wells. I had to roust the varmint and clean the window wells out after they were done. Not okay. I had paid them over $100 to take care of of the leaves and instead I spent hours finishing the hardest parts of the job. I was waiting to receive the bill to call and complain. However, two things stopped me. First, I didn't get a bill until the following spring. Second, this company had proved they're working on a shoestring and that my opinions about their poor service didn't matter. I emailed to discontinue service in October and asked to settle up my bill. The mowing stopped but I didn't get a reply or the final bill until the following spring (2021). Yes, I got an invoice 5-6 months after my final service which was the fall cleanup. 2021 - I recovered from my back injury and enjoyed the Spring/Summer season of yard care on my own. We're approaching fall now and this company has a team that still mows 3 of my neighbor's lawns. I know this because they park the company truck and equipment trailer in front of my house every week even though I'm not a client. A couple weeks ago the team pulled up as usual and parked on the street directly in front of my house which reminded me I had intended to call to see if they could finish up the season for me. So I called the office and left a voicemail asking if the team that is right here, right now could include my lawn which takes them less than 5mins to mow. No response. Not wanting to lose this opportunity, I stood outside in the cold and waited until the team was done mowing my neighbor's lawns then asked a team member if they could do my lawn since they were already there. I got a blatant smirk and a rude no, pretty sure we're not taking on new clients. I thanked him and went back inside. I called the office and expressed my dismay at the rude treatment. It was uncalled for. No reply to either call. Today the team was back and mowing my neighbor's lawn and parked in front of my house, walking through my lawn to do it. I asked them not to walk through my yard. They agreed then did it anyway. These guys are just completely rude and tone deaf. Overall, I'm frustrated with the poor customer service of this company. Covid was an excuse that I accepted that for a year. But I think this is the new normal for this company and it just doesn't work for me. So neither do they.

Galvan's crew came out to do Aeration and seeding. I was very pleased with the care they took in…read moreservicing my yard. They took their time to make sure it was done right. My irrigation system was not damaged, they made sure they did not leave any divots and the cleaned up everything. I would recommend them to do your lawn

Hired them to lay sod in about 1/4 th my front yard. Didn't level it off my yard was two different…read moreheights, looked terrible. Asked them to come out and fix it before I paid and the second time the work was just as bad, they put down a little soil to level it out and put down a little seed, total disaster. I left a message to get it correct and never heard back, so I didn't pay. 4 months later they wanted to put a lean on my home for shitty work they didn't complete. Instead of making it right and take responsibility, all they wanted was the money. At this point I paid and done it correct myself. Scam company will not stand behind the work. DO NOT CALL THIS COMPANY FOR WORK!!!!

We have been a customer for several years for both lawn and sprinkler services. They do an…read moreexcellent job and are always on time with thier appointments. RIck L.

I have used R S Lawn service since 2021 and so very pleased with the landscaping, irrigation & the…read moreknowledge and kindness! I highly recommend them for any of your Lawn needs. Definitely 5 stars

This company was hired by my neighbor to trim a tree in his backyard. They accessed my backyard…read morewithout asking permission and then spit on my driveway while I was telling them they need to ask the property owner before entering a gated backyard. They were extremely disrespectful to me and another female neighbor. I would never recommend them to anybody.

I usually go for three bids on any project. Smith Brothers was the only bid I got. The others were…read morecompanies I'd even used before. I would have probably picked them anyway and will toss my three bid rule next time I need tree work. Fair. Fast. Fantastic. Tim, Scott and crew were pleasant neat and worked out a compromise trimming that satisfied my wife and me. The tree won't get better, but we'll get a few more years from it.

I live in Lenexa and my next door neighbor uses this company for lawn service. When they start…read moreweed whacking it sounds like they have a hemi attached to the pack pack weed eater. It's the most obnoxious noise and we get to hear it for 15 minutes each week (lucky us)! With today's technology there is no reason that they have to have equipment that is that loud. OMG!!

I have been using this company for about 10 years now. They have built my beautiful patio in my…read moreback yard, an amazing front porch, and created quality beds with plants or rocks around my entire house. When I needed an irrigation system I looked no further than them. The irrigation is awesome too. They also stand behind their work. Any problems I have had have been fixed in a timely manner, most under warrantee. I had some issues with my front porch and even though it was slightly out of warrantee they fixed it for free. As I type this they are aerating, verticutting, overseeding, and fertilizing my yard and doing it right. Their pricing is competitive and their communication is top notch. This is a great company that I cannot recommend enough.

Everyone should Google how to trim a fence line. I didn't…read morehire this guy but I built the fence. I'm just trying to tell him he is doing it wrong. Even if it wasnt my fence when property is being disrespected stand up for it. Look them up with BBB. He texted me and said the last guy that gave him a bad review got sued and bought him a new Lawnmower lol

They were very quick to respond and come out and give me a quote for the work I wanted done. They…read morearrived on time and completed the work in a good amount of time and my yard looked amazing. Hope to use them again in the future!