Had a recent accident. The help and guidance I received from Maggie at the office was outstanding…read more Referred me to an auto body shop that got on the repair right away. Claims dept was very communicative . There is a claims app and texts are sent at each stage. Hertz rent a car also on top of it arranging an AWD. High marks for the entire process.

Highly recommend. I went to Rob Nelson State Farm knowing they have a long-standing excellent…read morereputation in the community. Rob and his helpful team advised me on the insurance policies best for my needs. Thanks to them, I have better coverage for a lower premium than I had before. Top notch customer service, responsive, courteous, and professional.

No. Get personal service with the office of Cassandra Schultz American Family Insurance…read more Personable, at your service.

From the owner: Our mission is to get to know and understand your needs, wants, and long-term goals. We want to…read morehelp you develop, implement, and monitor a strategy that's designed to address your unique situation.

I have been dealing with this company for 20 years now, I have been pleased with the services that…read morehave been provided, I am a business owner in Summit County, They help me with all types of insurance for my family and my business.

Unfortunately this insurance agent took months to refund my policy after I cancelled it, multiple…read moreemail exchanges, they couldn't explain why undisclosed fees were deducted (instead of a simple prorata refund), so I involved DORA. I cannot recommend doing business with this company.

Thoughtful and respectful are words that come to mind. This agency works to get the best rates that…read morethey can. They have a team that follows up with inquiries. I recommend this business because they worked through the pandemic and fires to assist customers like me.

I would give 0 if I could.... We are so disappointed in…read moreworking with this agent. As soon as our claim is settled we will be changing agents. Doug does not return calls and is rarely in his office. We have never done business with such an inconsiderate representative of Farmers Insurance.