Keith is very personable and friendly. It is obvious that he is an expert in his field. His work…read morewas meticulous and he completed the job superbly. The job was finished swiftly and efficiently. He is the only plumber we will use for our home repairs. Truly an amazing person and plumber.

From the owner: With over 25 years of experience, we are a full-service plumbing contractor offering a…read morecomprehensive range of plumbing services to commercial and residential customers throughout East Idaho.

Insurance agent recommend for help deciphering the source of our leak. it is noted that the service…read morewas thorough but scattered. items were forgotten and they had to return because they forgot to photograph the damage. these things are forgivable. What infuriates me is that the inspector called my insurance company and made a claim "on my behalf". It's noted in my file that I gave my permission. Acknowledging that he would call my insurance company is NOT my permission to act for me in any way. This is my personal responsibility. Now I will have to contest what is on record should this come back to haunt me because it should not have been filed. If you use this company for restoration, be sure you make your expectations very clear! I will never contact these people again. Do not recommend! Rated poor For customer service.

I had a leak in my basement and Paul Davis came right out the same day I called. They found where…read morethe leak was at. I was able to do the repair myself. Paul Davis was very helpful, professional and saved me some money.

We've used All American Cleaning & Restoration in Idaho Falls off and on for close to 40 years,…read moresmall jobs and big jobs, and almost always on an emergency basis -- including storm damage. In every instance, they were impressive. In winter 2025, with spring storm season approaching, our roof needed major repairs. The process of vetting and reviewing roof-repair bids on our own was time-consuming and stressful, so we opted to again hire All American, this time to serve as general contractor. It was well worth the added expense. They connected us with a reliable roofing company, assured that communication was good, and that the job was done right.

I woke up to water in my basement due to sprinkler system problems. I called them at 7:45 and they…read morewere at my house at 8:15. They moved everything out of the basement taking great cattle with the fragile items. Everything was cleaned up and restored to better than new. Everyone that came over was very professional and they kept us informed throughout the cleaning and restoration

PLEASE READ BEFORE CONSIDERING TOBIN: 1 star isn't low…read moreenough. My elderly parents had a small area of their basement that had water come in. This might have been a 4x4 area at MOST. Myself, and my 85 year old father pulled the carpet, removed the carpet pad, and moved one piece of furniture. We had two fans ourselves (one being industrial) that we put in the area, and then called Tobin. They came and supplied a dehumidifier and a couple of fans. Tobin stated that it would be around 900 dollars. Which seemed reasonable because we handled most of the hard items. The following week, the dollar amount was paid in full, and the fans were removed. My father then received a phone call stating that what was just part of the amount. They wanted $2200.00 more! They stated they have two separate departments. One that tears down and one that puts it back together. This is not agreed upon verbally. Then claiming there are two separate departments when this was NOT communicated upon arrival at the house. Their invoicing practice is fraudulent and dishonest. I will NEVER use them again for any business. I recommend ANYONE ELSE in Idaho Falls. Don't bother having the owner respond to this review. Update: Tobin's owner visited homeowner and reduced the bill.

Bad experience with this company, in my opinion they are not very honest, they were not careful in…read morehandling my things, most of them were left in bad condition, my house was left covered in dust and my carpet was damaged. I hope other people have better luck than me.

Don't know who you hire to be speeding down the backroads of Idaho Falls on N Fifth E. The speed…read morelimit is 55 mph. One of your employees driving your bright blue wrapping of 'Elite Restoration' was driving at 70-80 mph to pass me and a wall panel went flying off the back of the truck, and sequentially almost hit my car and the car behind me. 10/30/25 at 5:48 PM.

Whole experience was terrible.. Had a small window leak and was told it would be less then $1,000…read moreto fix with everything.. So i closed my claim and then waited over two weeks for a repair guy to even come out and look at the damage.. I was told i would get an estimate of what repairs would cost but then was told they were backed up.. So Josh sent the repair people out to my home to hurry and fix it since it was such small job (remind you i seen no estimate prior to them fixing my wall or signed any repair order).. Next day i got two invoices totaling out to over 1900.00 when i was told it would be less then a 1,000 then i also got told i could make monthly payments till paid off and come to find out that isn't true either you can only do 4 months of a payment plan. Needless to say how they operate and don't give a damn and would screw anyone sideways is an understatement ( my very small patch job of sheet rock they billed me $615.00 for) I would highly recommend never to use this company and take your business to All American.

My experience started well they are very nicest the problem is they take a very long time and the…read morebiggest problem is they don't bill insurance correct and bill you for more than they submitted to insurance. so plane and simple do not trust them and double check everything.

Awesome people to work with! They were kind, courteous, professional and I would definitely…read morerecommend them to everyone! They explained the process all the way through, and even completed all the reconstruction that was necessary. My house looks amazing!