If I had to summarize my experience at this place in one word it would be this: Awful! With the Drupa tradeshow going on in Düsseldorf, all of our usual accommodations were completely booked, so we ended up here. Located next to the train station, it looks well enough from the outside and the tiny lobby is fine too, but that does not apply to the rooms apparently. Our room was not clean.* There were spider webs and dust bunnies under the nightstand and chair. Since the room did not have an A/C, we had to open the window which presented us with the view of an extremely dirty window frame. Our bed sheets had holes! It was a bit of a surprise for me that the mattresses were actually quite good. The bad trend continued in the bathroom though.* They must have had a water damage at some point cause there were dents and bumps in the ceiling, barely covered by the hapahazardly applied paint that also did not nothing to hide the large number of brown mold spots. The shower cabin door was from the 80s, did not close properly and the harder to reach places were covered in dirt and grime. The front of the heating unit next to the toilet looked like as if someone had hit it with a case of diarrhea and the other sections were full of dust. While the bath towels were actually fine, the hand towels were threadbare and the scratchiest towels I have ever seen. The service did not deserve praise either. The front desk was manned by a sour looking lady who eyed us suspiciously every time we passed by. I did not feel like a welcomed guest. And to put the cherry on the cake: A group of 18+ youths were staying at the hotel as well and decided around midnight to move their ongoing party from the basement lounge to the outdoors - right under our open window - where they spent the next 5 hours drunkenly screaming at each other or race their cars back and forth with squealing tires. Lovely. That was the first and last time I stayed here. (*see my photos) read more

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Please read the whole review! I just stopped here for a coffee, as this was the closest sit-down with Wifi that I could find near the Train Station. I did not spend the night at the hotel.... so the review is just on the coffee shop and terrace. More specifically, I had about two hours for getting caught up on work email while waiting for a meeting. The servers were pleasant, the ambiance was nice.... especially on the terrace in the back, and the coffee was good (served with biscuits and a cream carafe). Since it is part of the "Art Inn" hotel, you would expect it to be well-decorated and well-appointed,,, and it was. If you have a few minutes to slow down and grab a cup, this is a decent spot (and the only one near here that I could find). read more