Thieves! Scam!!!! Do not fall for local aetist selling fake gold. We paid over $400 and got scammed. Everywhere else, the same bracelets we sold for $65-80 and not as gold. Beware!!! read more

We visited in March, 2019, and found two artisans at work here one morning who were friendly, explained their manufacturing process (in English), demonstrated it, patiently answered our questions, and did not pressure us to purchase. Later, I visited their sales room and found multiple displays of damascene with prices clearly posted and no pressure to purchase from Vicente. As far as I could see, all of damascene was produced on the premises as I had seen two men producing similar pieces just steps away the same morning. With close inspection I could see the damascene we purchased was not mass-produced like the sample that Vicente helpfully showed us for comparison. The damascene we purchased from Vicente (several small pieces with total cost about 80 Euros) all had the sharp indentations in the gold leaf from tools used by hand to finish the process. I saw enough manufacturing equipment on the premises as well as actual work conducted on the premises to not doubt Vicente's word that the pieces we purchased were produced there. Vicente asked to see my passport, and I believe he charged the total of the prices on the individual pieces. I do not remember him adding any VAT. Our visit to Artesania Burgueno to be one of the highpoints of our three days in Toledo. Vicente was friendly, not pushy, and informative. read more

I would give it a 0 star if there is one. While we unloaded at the hotel nearby, a man approached my husband stating he can show my husband the parking place. Then he pointed to this place stating it shows the art making and today it is free while there is usually a fee. We went in and saw craftsman hand made art Damasquinada. They have a shop and we bought 2 plates with list price of euro 375, as we were told these were hand made. When I paid I asked for the VAT tax refund paperwork. Vincent, the owner / artist claimed there is no VAT tax in Toledo and therefore he can not give me the tax refund forms and receipt, as there is no tax refund I can claim. He speaks good English so I am sure he understood my request. Later on we found out from other shops this is a lie, that we should be able to get tax refund. After I researched this place was only in business since 2012, not as he claimed that he has been doing this art for many years. And the man who showed my husband the parking is probably just someone hired to bring in business as this place can not charge admission as a shop per business listing. I do not know if the plates we got were hand-made because everything else were lies. read more