Arts in Sharonville is not bad but the one in Amelia is ran terribly the guy with the Apple watch needs to stay off of it . Was very dissatisfied I will continue to take my business to Sharonville or I will not rent anything from them I'll go elsewhere . read more

Went to Art's yesterday to get a couple of propane tanks filled. They had a coupon in Reach so I thought why not ? It's very close and would have been ideal. Went in and a guy told me he'd be with me in a minute. Two older gentlemen working in front of computers and I thought okay. So I waited and waited and it was obvious I wasn't that important to them so I left. Companies have to learn that people are more important than anything. Because now I won't be back for anything ever. read more

I rented a Bobcat from this location and I had problems keeping it running.Two engine codes come up while I was using it, and I finally gave up and had to quit using it. I took it back to them and they said that the computer did not register any codes so basically they did nothing to rectify the problem that I had. I was told that the manager would contact me the next day. A week went by and I heard nothing from them,so I went back to try to get some of my rental fee back because I couldn't keep the machine running. I was told that they would not do anything because they never saw the engine codes come up on the computer. I would never use them again because they obviously do not care anything about providing descent customer service. I will use Easy Tool Rental from now on because they are always professional and wonderful to deal with. read more

Left a backhoe, I did not rent in front of my house for a week. Called, they were very rude. Said they had over 600 pieces of equipment out and they were running behind. If you can't pick up the equipment, then don't rent it out! Don't do business with them! read more