Arvest

1.0 (1 review)

Banks & Credit Unions

Closed • 8:00 am - 5:00 pm

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Jesse Y.

2

81

22

10 years ago

Arvest bank is terrible. They said they closed my account and then didn't. I called to close my account and they said it had to be a zero balance and they would send a cashier's check. They did not do this. When I called back because I noticed "Dormancy fees" on my account, they informed me the fees are non-refundable and it was "The customer's responsibility to call back and make sure the account was closed" They basically charged my account $5 dormancy fees every single month until the account was at a zero balance AND THEN they closed the account. I called customer service, talked to 5 different representatives, superiors, and managers, and every single one of them did not help. I was on the phone for 1.5 hours and finally after getting so fed up with fighting about these fees and how they didn't close my account in the first place when I asked them to, and send me my money, I gave up. They are not for you. They drag you around in circles and just want to charge you fees. They took my last bit of money by charging me fees. Wow. Feels like stealing. Goodbye Arvest. You have lost my business and all of my family's business for 15+ years. You're obviously just in it for the money and do not care about the customer. read more

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Arvest - banks - Updated August 2026

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