Disappointing. The discourteous service, rushed exams and lack of interest in patient well-being…read morereally shows. Unfortunately the little clinic has been on a steady decline for years.

As Julia Roberts, once said, "Big mistake. Big. Huge."…read more First, it's the size of a closet. There is a tiny waiting area right by the door where the self check out is. It's cold and flu season so it's full and for the first twenty minutes I'm standing in the walk way of the self check out. My appointment was at 2:20. I got their early to try to check in. Their kiosk was broken and I had to stand there and wait for the receptionist to sign me in. It was 3 before I was actually seen. I know usually you have to wait a little after your appointment time, but when I got in there I knew there was no good reason to have waited as long as I did. The NP, Christie Carr, had zero social skills. She gave me a flu and Covid test and they were negative, but then she said since it's been less than 24 hours since symptoms started, it was probably wrong. Okay. Why did you even give me a test then if you thought it wasn't going to be accurate? Then she said she thought it was "probably flu" but couldn't tell me even an approximation of when I wouldn't be contagious anymore if it was flu. I've had the flu before and I've had an upper respiratory infection. I told her I thought it was an upper respiratory infection and that I needed a steroid pack or something. She said she couldn't gI've met a steroid pack because that might make it worse. She said just take OTC meds to treat symptom. When I asked her what she recommended she couldn't even tell me that. I have never been to a clinic where they didn't at least recommended something to get from the pharmacy isle. She just said there was nothing they do or give me. The only thing that happened from me going there was that they took $25 and over an hour of life away from me. More than that, I was hurting so much and was so frustrated that I started having a panic attack on the drive home. I had to pull over because I couldn't stop crying. I have never posted on yelp before, but if at least one person can avoid the same experience I had, at least something good will have come from it. I should have left with some hope of feeling better but instead I felt worse off than before. NEVER go to this location. There are plenty of other walk in clinics and plenty of other little clinics. This one needs to be shut down.

I have been a patient at cross Roads for 6 years maybe more…read more Not all PCP's are the same. When I first started going to Cross Roads in Greenbrier. I had a pcp Rachel Apple. I liked her. But 1 year later Ms.Apple left and DK took her place. I am using initials out of respect. I have put up with DK for 4years. But you know when you are getting anywhere with better health. It's time to change pcp's. Several people from my church also left because of DK,'s lack of doctrine. But I didn't give up on Crossroads. By God's grace. I was in really bad pain in my knees. I was seen by Ms.Paula this woman knew how much pain I was in a took care of me.. Ms.Paula did more for me than DK has did for the past 4 years. I now have a new pcp. Ms.Paula and I couldn't be happier. Don't give up on Crossroads. Just ask for different pcp. Ms.Paula and her crew I give them a 10​

A great establishment to our area! Crossroads urgent care has fabulous hours and reasonable prices…read more Why travel all the way to the ER and pay ridiculous prices when you can stay in town for cheap! Also not only an urgent care walk in but you can make appointments there! 10/10 recommend Crossroads!

Great care! Great people! Dr. Sparks takes time to listen…read moreto you!! Very clean environment. Easy to get to.

I was with my daughter yesterday for an appointment. She was diagnosed and given an antibiotic. The…read moreprescription was never called in. My daughter called back and had them call it in again. Once again it was never called in. This is not the medical care I would expect from a care facility. Please beware.

If you're sick and need genuine care then don't hesitate to go to Maness Family Practice!! Not only…read moredid Joseph throughly question and examine me to determine the best course of action to address my symptoms, HE NAILED IT!! I was feeling relief from a severe sinus infection in less than 24 hours!! This is definitely my new "GO TO!" when I need medical care!! FIVE STARS HERE!!

Professional, Friendly and knowledgeable. If you are looking for a PCP I highly recommend you make…read morean appointment today.

Worst stressful situation on top of being sick. The billing department billed the secondary…read moreinsurance first. Claim denied. I then got a letter saying I would be responsible for the bill. I have two insurance. The ethics committee said they did nothing wrong. Bill the right insurance first if you want to get paid. Why stress out a disabled person . Nobody returns calls. I should not be harrassed for money with two insurance. Too much stress-only making me sicker. This is the same experience I had last year. Two strikes your out!

Every time i have been here excellent care Doctors are always well informed and know what they are…read moredoing Receptionist nice office clean big waiting room very nice place I been going here for years always have good outcome

This location appears kind of shady when you drive up. It's in a typical, run-down strip-mall in…read moreMadison. But, I assure you the inside is nice and modern. The nurse was absolutely great and the Doctor was fabulous as well. They were so good with my daughter and made her feel much less terrified. Poor little girl had an ear infection, but the Doc fixed her right up!

Great Dr great staff Never a long wait always until 10…read moreminutes. Really cares and takes the time to listen I have never felt rushed

We moved from Texas last year, and my neighbor suggested the Clark Family Clinic. I have been VERY…read moresatisfied with the care. Russell Clark is thorough, efficient, and I never leave feeling I don't have all the info I need. My husband also goes to him. Between the 2 of us, we have about 7 medical needs and we have been totally satisfied that we are getting top notch care. I have needed something after hours on 2 occasions and was contacted very quickly going through the after hours number. He will also refer you in a second if the illness is beyond his purview. Great place, and I highly recommend it. .

I am so impressed with this veterinarian. She truly cares about the animals she treats. My pup was…read moresick and without an appointment they worked us in. I received a phone call the following day asking how my pup was doing She even called another vet who is a specialist to discuss my pup to make sure she was receiving the best care! I love this vet.

Five stars aren't sufficient to describe the excellent service provided by this veterinary clinic…read more Dr Puskaric and the vet tech did an outstanding job dealing with my cats, anxiety, diagnosing her problem and treating her. Usually going to the vet is a terrible experience because she gets so upset and has to be restrained. But today she was calm due to the excellent care, she received . All of the staff are so caring, and so pleasant , I will certainly go back . They have become my new vet.

I appreciate this clinic even more because I went to the ER the night before for 4 hours and…read morefinally just left. Ashley, the Team Lead, is a true expert and she knows about all the important elements of care. She helped me register, was training a new staff member, took my x-rays, and gave me good instructions for healing my sprained finger. I wish Nurse Annette the best and Dr. John was concise. The clinic was very clean and calm. I was seen within 15 minutes of my appointment and left in an hour with all questions answered. This will be my go-to urgent care.

I walked and the receptionist was enjoying her breakfast, she told me that they had one person in…read morethe office and I'd need to go online and make an appointment. I went out to the car and made one for fifteen minutes later. They require prepayment but what can you do when you're sick and likely need antibiotics to get over the flu.