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    Ashby Apartments

    5.0 (1 review)
    Open 10:00 am - 5:00 pm

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    3 years ago

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    Stone Crest Apartments

    Stone Crest Apartments

    (3 reviews)

    Poor administration and maintenance is not adequate when you need it…read more They don't attend to complaints from tenants and when you approach the offices the attention is not good. The police arrive very often and accidents happen. If you have the opportunity to look for something better, do it

    Be very cautious with Stonecrest Apartments! When I asked…read morebefore applying if the price listed included everything except electric, I was told yes. The apartment price was $1,125, but later I was told it's actually $150-$175 more for water, sewage, trash, cable, and internet. I applied for an apartment on July 3, 2025. My application listed the price as $1,275. That same day, I received several emails about my application moving forward. I even got an invitation to activate an online portal for payments, auto-pay, and maintenance requests. After registering, the portal immediately asked for a $200 holding fee. I paid it, believing this meant I was approved and the apartment was being held for me. I even emailed Kolton saying I'd be in on July 10 with my information. But when I showed up, he told me I wasn't approved yet, had no record of approval, and didn't know why I was asked for the $200. I asked for my $200 back. He said he'd call corporate. Days went by with no update. I called corporate myself, leaving three voicemails with three different people -- no one answered or called me back. I even left a message on their website with no response. Finally, on August 7 -- 35 days after applying and 28 days after speaking to Kolton -- he called to say I was approved. By then, I had already made other housing arrangements (as anyone knows, you can't wait over a month to hear back when moving -- most leases give 30 days). I told Kolton again I wanted my $200 back because they were not holding an apartment for me. He insisted it was non-refundable and said I could "try calling corporate" myself -- even though I'd already done that. This $200 "holding fee" is misleading at best and feels like fraud. You can't make someone wait over a month for approval, keep their money, and expect them not to find another place to live. Any ethical and reasonable landlord would understand this. Unfortunately, that was not the case with Kolton, Stonecrest Apartments, or Soundview Equities. Misleading, unprofessional, and completely unacceptable.

    Ashby Apartments - apartments - Updated August 2026

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