The office staff were gracious and kind. The support team are very caring however, I did not feel…read morethat the doctors listen to my complaints and eventually I found out I had a more serious underlying problem that they had not considered, and I needed to leave their practice and ultimately go on for a surgical procedure

Excellent evaluation and treatment. Understands acute back pain and treats gently. For a holistic…read moreapproach I greatly recommend.

Been here twice- the dr has a memory loss problem... either dementia or something similar. He asked…read moreme the same question 11 times- 11!!! He forgot to take x rays of the part of my body that was hurting and I had to remind him to do them. He asked me so many questions repeatedly- like 'what brings you in today?' - at least 8 times. He seemed confused. I understand that people get old.... But if the main dr is unable to preform correctly then he needs an assistant there with him at all times to help him stay on track. I gave them 2 chances and won't be going back. Nice people- just didn't feel safe having someone with a memory loss issue cracking the bones in my spine. Front desk- Please look into his memory issues before you see another patient!

Dr Batchelor is highly skilled and capable. The only chiro that could ever adjust my neck. He loves…read morehis patients and has compassion, that's hard to find nowadays. I trust him and his judgement. I've been seeing him nearly 10 years. He's Awesome and is an asset to Boone NC. We are lucky to have him and his expertise!!!

I have been going to see Dr Huffman for 2 years now he is a wonderful doctor I would recommend him…read moreto anyone! The office staff are always so nice and I get seen pretty promptly when I call for a visit! If you are in need a great family practice you won't be disappointed going here they are one of the best practices I've ever been too and I love my Dr there he's great!

My midwife was very nice, however they NEVER answer the phone!! I have switched providers because I…read moresimply cannot deal with the lack of communication. I was calling for 3 hours before I could actually make an appointment. It's hardly busy there, so there is no reason for them not to answer the phone. Ridiculous

We've been patients since we retired three years ago// have been very happy with all services,…read morefrom lab tests, to referrals, efficiency, and encouraging staff at all levels. We've had some major health issues along with 'maintenance'.

I had a very disappointing experience with AppFamily Medicine. I recently visited their office…read moreexpecting a simple refill of a long-standing 20-year prescription. Instead, I was given a different medication to try without filling my long stand prescription. When I followed up to request the original prescription be reinstated, I was told I would need to come back in for another visit--despite already having been seen. Seeking clarification, I asked to speak directly with the medical director. Instead, I was contacted by the clerical office manager, who was not qualified to discuss or make decisions regarding my medical care. I reiterated my request to speak with the director, a licensed provider. I was told by the office manager, that even when I was seen again, they would not be refilling my prescription--again, without proper clinical justification or involvement from a licensed physician. This experience left me feeling unheard and dismissed. It further eroded my confidence in this offices trading and clinical expertise. I expect a healthcare provider to handle medication management with professionalism, transparency, and respect for patient history. Unfortunately, that was not the case here. I will be filing a complaint with the North Carolina Medical Practice.

Dr. Bradley is a very good doctor. I have been going there for a few years now and have found her…read moreto be easy to talk to and very knowledgeable. If you are looking for a new doctor I recomend her highly

From the phone call to set up services, to the end of my appointment, was nothing but exceptional…read moreservice. The receptionist who took my request for a new patient appointment was a joy to speak with. Her warmth could be felt over the phone. The office itself is gorgeous, and easy to access. My hygienist was friendly and very easy going on my teeth, as I hate the scraping feeling. She gave me solid recommendations for doing a little better on my tooth care and was informative. The dentist himself was very reserved when I met him, but polite and kind. He did his exam and recommend a consult service but in no way did I feel pressured to have to follow through with it. That was a nice gesture. Overall, really quite happy with my first visit and looking forward to future visits.

I have never minded going to the dentist but I love this one! From the nicest front office staff,…read moreLaura and Gia, to the absolutely best assistants in the back, Kayla and Lorena! Dr. Amato is a sweetheart, that does right for his patients. Dr. Jeff, the newest hottie there, is also very sweet, If your teeth are hurting, hurry up and get an appointment! I also want to mention the place is beautiful! Every window with, of course, a stunning view of West Jefferson!

Dr. Yates and his team are extremely professional. Everyone is very friendly and compassionate. The…read morehygienists are gentle and make sure you are comfortable with what is happening by checking on you frequently. Dr. Yates is warm and friendly. He makes you comfortable even though you are at the dentist. He uses the latest technology and explains what's happening. They make your crowns right in the office. I also like that he is not quick to jump on services that might not be needed. Dr. Yates and his team are the best. You will not be disappointed.

I have been going to Joel Yates since he opened and during covid I had a bill for $175 for a tooth…read morepulled and when I was going to pay the bill but one of the staff told me to wait and pay next time I came in so few months passed and I called in major pain and needing another pulled. After the 3rd call I talk with a lady who tells me that I have been sent to collections for $175 and they don't take patients who owe money???? I was in major pain and they turned me away.... I have perfect credit with all the intentions of paying in full but things have changed. I had to try and find a new dentist and with that much pain, it is hard to think. I would have to think twice before considering this dentist. He is great but the new lady handling the billing is not human and does not need to be in customer service.

A wonderfully caring and effective rehab team who encourage residents to reach their fullest abilityread more