I lived at Park street manor for 3 years (mid 2021-2024). Annette (office manager) is wonderful and…read moredoes her job thoroughly. She is easily approachable and goes out of her way to help you. I had several experiences with office managers in other apartments who outright decline certain requests like keeping a delivered package/documents safe while you are traveling or when moved out. But, Annette helps you out with everything (maintainence and non maintainence stuff). Also, you can easily reach out to her via email or texts and she always responds right away. Coming to maintainence issues, I hardly had any during my 3 year stay. If you are someone who cooks often like me, food needs to be in the cabinets or refrigerator but no pest issues. Apartments are clean and well maintained. Walls are thin but neighbors never raised any issues or concerns for me. No parties or theft concerns as well. Overall, I would easily choose to stay here again.

5/5/2021- Now 3 months later we are very happy living here. We feel safe and is a quiet apartment…read morecomplex. Landscape is professionally manicured. Common spaces are also cleaned and vaccumed regularly. Owner Tim contacted my wife and I personally and addressed our previous concerns. Pat the Property Manager was instrumental in making our living here wonderful. For the price, this apartment is by far one of the best we have seem. Beautiful landscaping-the grounds are nicely kept. Plenty of parking. No small kids/family living here- from what we can see. Buildings are well maintained. Common areas are inviting. Staff are friendly and helpful. Most the neighbors seemed friendly.

This is the best place to live! Nicole, the property manager is awesome. It's in a very convenient…read morelocation. The neighborhood and neighbor's are awesome. The place is outstanding. I love it here. This is the place to live.

This is what I've been looking for. I searched for apartments for quite a while. I wasn't in any…read morerush to move, so I wanted to be sure I didn't settle. After coming here, I knew my search was over. The staff is incredibly friendly & helpful, and the apartment is perfect for me. I'm actually not ashamed to have people come over. Two thumbs up in my book!

Was a place that did the job! The office​ was friendly and cared for our well being. The only…read morepart that can be better is renovations. Besides that, the apartment itself was cozy and gave that home feeling.

From the owner: Welcome to Van Deene Manor located in the heart of West Springfield. Our community offers a…read moretranquil escape from your busy everyday life while still walking distance to the town common, downtown restaurants and shops. You will find it easy to relax in our spacious one and two bedroom apartments with all utilities included. Whether you're looking for your family, you and your roommate, or just for yourself, you'll find what you're looking for at Van Deene Manor. Finding your new apartment in West Springfield, Massachusetts, is simple when you rent with Van Deene Manor. Our affordable 1 & 2 bedroom apartments make choosing your new home at Van Deene Manor a breeze.

This is the worst place you can possibly live in. The day I move will be the happiest day of my…read morelife. Management and maintenance are as useless as they come. The grounds are filthy. They do not vacuum or clean the hallways. I wash my windows all the time but it never shows as the outside of the windows are dirty. I do not know why they do not hire a company to wash windows like other buildings do. I keep my apartment clean but I am embarrassed to have people visit as the grounds are not kept up. Trash is all over, not only around the dumpsters but everywhere on the property. ​I would not want my worst enemy living here. Many times I know people, whether friends or acquaintances how it is living here. I tell them it is the worst and they DO NOT want to move here. They need to find a place that is beautiful and people are caring as you will not find that here. I got sick not long ago in the hallway. When I got to the ER they were wondering what was on me. It was from the rugs in the hall. If they are not going to even take care of the rugs then rip them up. WORST MISTAKE I MADE WAS MOVING HERE! NEVER AGAIN!!

The building is clean, staff works hard and fast, tenants are nice. Big airy apartments. The…read moreheating works. Management is professional. No complaints

The buildings are old and they have a terrible smell. I just moved out and I have to wash all of…read moremy clothing because it smells so bad like the building at Country Manor. Also, everything in the apartment is cheap and it breaks all of the time. Also, they say that they have codes on the buildings for safety, but most of the buildings codes are broken, so there is no safety measure to enter buildings.

Country Manor was one of the worst living experiences of my life. From inadequate office employees…read moresuch as the retiree Connie or Rebecca the new sales person and rent collector to constant police presence multiple raids in apartments or being blocked in as you are trying to get to work on multiple occasions incompacotated neighbors who have illegally parked. The parking situation is a free for all, my car was side swiped, packages went missing and there were constant bugs even a bat once in my neighbors apartment due to refusal to change screens or fix small holes in the wall. Country Manor has recently began to prey on young professional adults as rent is over priced, any call for service is pushed off, the emergency number does not answer even if there is a flood in your apartment. Upon move out we were billed for a light bulb and a loose cabinet door. I do feel bad for Tim the maintenance manager who always does his best. He is surrounded by inadequacy, laziness and people who couldn't careless they're charging 2k plus for low level living conditions. Stay away. 2 years was 2 years too long. Do yourself a a favor and stay away from country manor/aspen square as they believe they can do whatever and charge whatever without repercussions.

The tour of the property and apartment was great. The young nan from the office who took me on the…read moretour was awesome. He left no corner unturned. I saw what I needed to see and he answered all of my questions with knowledgeable answers. Would I rent an apartment in this building, yes. Spacious apartments! Also, it is right in the heart of downtown and very affordable to me. Hence, I lived in NYC almost all of my life. Very expensive in NYC!!!

Do not bother with this place. Super unprofessional and rude staff, and the apartments are not at…read moreall what you see in the photos online - despite the name, THERE ARE NO LOFTS! I can't stress enough that this company is a complete scam.

Apartments are in a state of disrepair and maintainance and office staff are rude. They will not…read morefix or repair anything. The buildings are gross and unclean (stained carpets, dead bugs, dust, trash, etc.) and despite advertising that apartments have private balconies, they have been condemned for safety reasons for OVER A YEAR. They will post notices to the fronts of the buildings about how proud they are of themselves for paving the parking lot (been going on for over five months now, constant, daily construction noise) while raising your rent and providing you with less.

We rented for two months this summer, and will be back in 2018. Excellent communication from…read moreJacqui and the condo office, very professional all around. Beautiful, clean, spacious condos. Photos are accurate. Very convenient location. Friendly people who live here. Pat A

I had a wonderful experience with Corporate Housing of Western Massachusetts. I needed a quick…read moreturnaround on a housing request for a Travel nurse and they exceeded my expectations. Jacqui Wise handled my request without issue and was able to provide my employee with exceptional accommodations at an incredibly low rate. The sign up process was simple and effortless and within hours the process was complete. A truly refreshing experience that I whole heartedly endorse -MSG Staffing Worcester MA