Place a deposit for a mattress, but I ended up moving my family to ND, so I didn't need the…read moremattress anymore. So I called in to get a refund and the guy said said no problem we can refund your money. Well, it's been 3 weeks now I haven't received my deposit back. Apparently this store is not a corporate store but a Franchise store. Their refund policy sucks. Once the so called company accountant needs to approve the refund, then the owners needs to sign off. So I have been waiting for a lousy $100 refund. It's a bad sign when you never see anyone in that store. Never again I will shop a Mattress Firm, Williston,ND

From the owner: At Mattress Firms location in Williston, ND, you wont believe how far your budget will go on the…read morenew bed you need. As your local mattress store in Williston, ND we carry mattress brands such as Sealy, Stearns and Foster, Tempur-Pedic, Serta, Beautyrest, Sleepys, and Purple. Stop in to see us and test out the new mattress you need. Yes, you can afford a brand new mattress at our prices. Financing is also available.\n\nWere making a promise to help you sleep easier. Well beat any price on comparable mattresses, even ones you buy from us.\n\nWere so confident well match you with the right mattress, you can take it home and sleep on it for 120 nights. If its not the perfect fit, well happily pick it up and pair you with a new one.

great service, no complaints, welcomed in with warm open arms by shannon, my daughter felt free to…read morego anywhere to shop.

This place is one of our few shopping choices in Sidney MT. I went in last week to the store to…read moreget 1/4 inch nut driver and Phillips screwdriver tips for a drill driver. 1. All the employees were standing around the check out area. Not a one of them (5) even acknowledged that I even walked into the store. I walked around for at least throughout the store looking fo the items. 2. I had to go and ask at the counter and ask where the items were. The short guy replied "I don't know what a nut driver is " and my response was "so why are you working here, then. " 3. One of the other female clerks had to tell him and point them out. 4. I had a choice of 1 of each item. A 1/4' nut driver for the drill and only a #2 Phillips head screwdriver tip for the drill driver. 5. I spoke with the owner and it turns out the they have two owners. Hardware section and furniture section stores. I spoke with the furniture manager, since I know him. And told him the story. He said he would take to the hardware manager immediately. 6. A few days later I was with a friend and she went in for keys to be cut. And again, all the employees were just standing and talking to each other. One man finally noticed my friend and actually cut a pair of keys for her. And the worked the first time. So kuddos for him. I gave a 2 stars because of the lousy selection and horrible service. Step up owners and managers and teach your employees CUSTOMER SERVICE.