A couple of weeks ago I left a harsh review about a incident that was a misunderstanding. Normally…read morestore won't contact you back or give you that automatic response. We'll Store Manger Haley Williams contacted me this morning and we spoke about the incident and came to the agreement that it was a misunderstanding. I appreciate Haley for contacting me to fix the issue. They dont make store like this anymore when the store cares with the customer thinks. If you need any type of running shoes please go see Haley at On The Run. Thank you Haley for contacting me and trust I will forever do business with you. So I am retracting my one star and give them five stars. Respectfully

Popped into one of our family favs today, On The Run! My youngest needed back to school kicks and…read morewe love the personal service. Her favs are Hoka Bondi9 and she was excited to cash in her "Buy 6 Get 1 Free" promo cards! I called Haley this morning, from Orange, to see what she had in stock. She had the color options ready when we walked in. It's always great seeing her and catching up. If your kids need back to school tennis, you're due for some new running/walking shoes or you work on your feet all day, On The Run needs to be on your To Do List!

Great value and selection. I buy all my work shoes here. I like that they have wide widths.read more

very very bad service no answer properly if we ask anything very root behavior. we just ask for…read moredeal price & unexceptable answer.

Went today to check it out and it was a cute little boutique...I tried on a few pieces but left…read morewith nothing. Real nice sales staff...will be back.

Always great service! The staff greets you once you walk in and are eager to help. I like the…read morevariety the store has to offer and the quality of clothes is great for the cost! I recommend anyone to check them out for them self!

Staff is so rude. No customer service at all. Good selection and prices but I wont be back. Was put…read moreout that they had to check us out. Obviously dont need anyone's business

From the owner: At Shoe Dept. Encore, you can find brand-name shoes, the latest trends, handbags and fun…read moreaccessories at affordable prices for women, men and kids. With our large stores, there is plenty of room to shop and TV entertainment areas for men and kids! We're a family-friendly footwear store with 1000+ locations carrying well-known brands for everyone such as HEYDUDE, Crocs, Skechers, Timberland, Tommy Hilfiger, and branded athletics such as adidas, New Balance, and Converse. Brand selection varies by location. We also offer a selection of shoes in extended sizes and wide widths! Our store associates are ready to help find your fit. Whatever your style, whatever your budget - that's our Dept.

I'm not from here. But my local friend thought food court at Parkdale Mall would serve as the…read morepurpose for a quick bite. Came here just to be disappointed. Walking around, this place was kind of stinky. It's okay. There are other options outside of this mall area. The restroom was oh my gawd. Yeah. I don't want to go there again.

The selections are great in the stores, organization well. Clothing are clean. Value are a bit…read morereasonable, some things are priced a bit up. The floors look dirty, look like an school floor. The rooms smell weird for some reason, it was smelling like pee, that's weird. The service, some people are nice, but they got some rude people. One of the employees were rude to my parents, bro wtf. That messed up. This is all I'm gonna say.

Dec 24, 2022 I…read morebought a Christmas gift in November (22nd) when I was here; I live in Galveston. I have the receipt and wasn't allowed to return it for ANY kind of refund OR store credit today. So, now if the top doesn't fit, the person can't return it either. $62 top It has to be within 14 days. It's the holidays man, people start shopping in November for Christmas. They have it extended if you bought something after Thanksgiving but, that doesn't help me. I HAVE THE RECEIPT. THE TAGS ARE STILL ON IT. total crap Of course being Christmas Eve, the manager or owner aren't working today in either store. I left a message with Abbey in nederland for one of them to call me back but, it won't be before Monday, meanwhile I return home to Galveston Monday I don't return much, hardly ever so THIS customer is NOT happy MUST READ SMALL PRINT

Get ready to find something to buy! A great selection of clothing items that's not too overwhelming.read more

Great service. Shoes which fit well and lasted for years I can't wait to go back…read moreJust need to squeeze it into my schedule

I bought three pairs of shoes today at Norman's. Myrtle helped me with my selections. She was…read moreamazing and really listened to what I was searching for. Norman's carries women's shoes that are high quality. It is nice to actually try on shoes in different sizes to compare which one you prefer. I will be back again for sure!

Should have a 0 star. Went in yesterday. Noone greeted us. Or offered to help us. A black employee…read morehe walking around with his jeans slabbing u could see his u underwear. He looked at us and away from us. They have to do better. They had maybe 3 customers in store. One person was cashier. One on the floor. Thats it. A white manager appeared. Not friendly either. Iwas ready to get with the cashier. She ended up being nice. I was just rubbed the wrong way. Im sure this is not the first complaint. Wont be the last Smh.

Poor selection for children shoes that are affordable. BOGO 1/2 off sale is not year round in this…read morestore. The young Hispanic female working the floor is rude. I felt as if we were a nuisance. A young AA female was so helpful and she smiled while she was doing it.