My family has been coming to this store for a year now and have bought suits and bags here. I never…read moredoubt the quality of the products here, and enjoy supporting our neighbour. But never have I been so offended by the employee working there!! Not only was he trying to push his opinions on me, it was has lack of professionalism. Perhaps he was having a bad day, but he didn't have to be so terribly rude to us. He basically chased us out with his pout and words. I'm a little asian female, of course I'll ask for a lower price, and I'm okay with not getting the discount. I would have bought it regardless if you would have cheered up and not been so defensive and RUDE. Terrible customer service from this one man. I will return when there's another employee working.

Absolutely delicious menswear, the tailoring is beautiful and the pieces are refined, timeless and…read moremodern! My BF is a huge fan as well - which makes me happy. Horrible womenswear - Oliver should just stick to taking care of the men because he truly does it VERY well!

Terrible customer service and unfriendly sour faces. Been…read moreshopping there a few times before but I always get the same attitude. My last purchase was a Veja shoe and when i was at the store it seemed ok but when I tried at home with a sock it was a bit tight. I tried to exchange for one size larger and because I didn't have the box with me they didn't any to do anything about it. I didn't wear once and still sitting on my closet. I have always tried to support the local shops but I don't feel like going back there ever again. thank you so much for your good business " Good Neighbour"

Queen West meets Queen East at Good Neighbour, as they bring that hip west-side taste and retail…read moreexperience to the east end. Housed in a cute Victorian small-town cottage beside the Leslieville Pumps gas station/grub joint, the store is like a teleporter to that other side of Queen Street, that I wonder if I am even in my own neighbourhood anymore whenever I step inside. I guess it's a sign of the times in the east end, as much as it is an interesting addition to the Leslieville strip. I was forwarded a meme whilst contemplating this nonsense (because apparently no one else has yet, bloody hell), and on it, a satirical list of things purported to be signs your 'hood is gentrifying, including an "inexplicable general store." Inexplicable. General. Store. I guess that best explains Good Neighbour. True to form, the place is filled with all sorts of eclectic and stylish stuff of all random categories scattered everywhere, like greeting cards, clothes and outerwear, mugs, footwear, backpacks, cosmetics, stationery. It's sort of like a Drake General Store (or maybe even an Urban Outfitters), but with more emphasis on fashion and lifestyle goods... and less on random cheeky hipster gag gift kitsch. There's a small kids section tucked in the back by the fitting room stalls, with an assortment of dresses, toys, puzzles, and humourous books. The men's stuff upstairs kind of scares me with the quantity of soaps and toiletries for the discerning well-groomed hip man. The place itself is a marriage of curated hip(ster) tastes (oh wait, they even have a table of selected Drake General Store crap for sale), and Club Monaco chic. Thankfully like a good neighbour the folks here don't stink so much of that douchey we're-too-cool-for-thou attitude that many hipster businesses are known for--they instead stink of individual cheerful Queen West-esque personality and a level of helpfulness not normally seen in a more corporate fashion boutique. Pricey? Kinda expected that. What is not expected are the sale offers that do pop up time and time again. My sister claims she bought a pair of jeans here for less than what Hudson's Bay was charging for the same brand. But I usually end up with socks, or scarves, or cards. Or whatever. {TTC: take the 72 bus or the 501-2-3 to Queen/Carlaw}

Best customer service from Angie!!! She is dependable,…read moreknowledgeable and has a very special eye for fashion! Her suggestions make us all look spectacular!!! Thank you.

Spanner carries fashionable, unique, good quality clothing that lasts for years and they have…read moresuperb customer service. I had purchased several items but there was a pair of black pants that I wanted that was omitted. I called the store and they searched and located the pants. I was able to pay for them on the phone and then one of their exceptional sales ladies, Angie, graciously delivered them to my home. You could not possibly ask for better customer service.

Consider me impressed! I'd heard about this more 'upscale' thrift/vintage store opening and finally…read moregot to check it out. It's a loft-like space with lots of natural light and really well decorated. One thing that set it apart immediately, is it doesn't have that thrift store smell. They're true to their word that they're only selecting good quality items. Sure, some of the items are perhaps a bit plain, but you don't have to take too long to find a few things you'll like. It's certainly not the case of searching for a diamond in the rough. I imagine woman will like the place even more since about 80% of the floor space is for them. There were several shoppers there and they seemed to have no issue picking out great stuff too. Also, prices are GREAT! Anyone who's 'vintage' shopped in places like Kensington Market will know that things can still have relatively higher prices. My items were incredibly inexpensive, including a Banana Republic shirt which showed virtually no signs of wear for $10. I found out at the counter that this is actually a franchise as part of a fairly large chain (which I hadn't previously heard of). Regardless, they're a very unique and welcome edition to the city.

Always a friendly face ready and willing to help me find what I am looking for. Great layout, clean…read morespace and always fresh for the season or upcoming holiday/event. Fair priced purchases and always amazing finds! Shop here before you head anywhere else!!!

Very poor return experience. Senior sales people have to wait for owners who are away to give…read moreapproval After purchasing 2 dress, 3 pants and a sweater I had a really bad retail experience when I could not exchange one of the dresses for a cheaper pair of pants

I finally got into the store a couple of weeks ago - we visit Toronto monthly but are usually busy…read morewith family and friends so I had missed closing many times. I love the color and the fabrics, and picked out a few lovely dresses and blousy-type tunic tops. Love them! Perfect for a warm summer night and so beautifully made (in Italy!) with some wonderful details in terms of insets of different fabrics. Wish I could get her items closer to where I live, but I will make an effort to get back in when I am back in town.

I shop here at least once a month...it's Kensington's best kept secret ( well not anymore ;). I can…read morealways find something that suits my style whether it's a belt, top or dress.The sizes vary because the clothes are coming from Asia, so they might be on the smaller size... you can find your size though... you just have to spend time looking. If I try something on and it's too small, it just gives me an excuse to find something else there and I usually always do! *The ladies that work there are extremely helpful and know fashion. Not "pushy' at all. Never a disappointment. Love this store!!

If you ever feel the need to come in here, do not come alone. Don't do it!…read more Every item in the store is one size only which just seems like a terrible business decision. The lady working there let me browse in peace, but as soon as I started trying things on, she got ALL UP IN MA GRILL. I tried on a dress and skirt that looked awful (perhaps due to their "one size fits all" mantra), and I let my opinion be known. She insisted that they only looked bad because I was wearing the wrong shoes and shirt with them. She propped a belt onto my waist to "enhance the skirt," but it just made things worse. She just kept going, trying to pick out items to sell to me that I had already passed over. Waaaaaayyyy too pushy, lady. Back off.

Quality & style isn't what it used to be. I'm not paying top dollar for something that is flimsy &…read morewon't last. Disappointed in Banana Republic as they used to have better quality clothing. I won't be coming back here again.

My favorite BR in the GTA. Great selection and very friendly and helpful sales people, except for…read moreone cashier lady who seems to be in a perpetual bad mood. Would someone please date her so she can get on with life?

Dresses are beautiful. Staff were somewhat unhelpful. Dress was missing a button. I had to ask if…read morethey had it anywhere, or another, and for a discount. Not very forthcoming with a way to fix it. Crummy. Another staff person eventually found it or another button randomly in a drawer. Worst part is- day of baptism: black security tag left inside dress! Wow. Explain that discomfort to a baby!! Tried to get it off. Impossible. BIG oversight by the store and a headache to deal with on the day of the baptism!

They have been going above and beyond to help customers exchange dresses due to cancellations…read morebecause of the pandemic! They will set up an appointment for you as they have to limit the number of people in the store. The staff wears a mask and sanitized the change room before we went in. Excellent service and beautiful dresses!