Great, caring staff front office got me right in, dental assistants were very friendly and attentive, the dentist was also extremely helpful, informative and gentle the office managers were so nice and helped answer all of the questions I had regarding my treatment and financing it. Overall very positive experience, they didn't sugarcoat anything & treated me with care & respect. read more

I have been waiting month for return call. I went got exrsyd done mold done and then told the price out of pocket would be 5000 . Plus what insurance pays. Now I couldn't afford it. So had to get money up . Got it called. But nobody would call me back. This is been going on for a few weeks with no calls. I asked the dentis to pull one tooth that was hurting. He told.mr no. Do it all at once. So now I have infected tooth. Can't afford to go get another dentis. Cause what that visit cost. Nobody will call back. They are rude and dont seem to care about patient. Just want money So now I have to live with infected tooth till I can get insurance to help pay again..​​​ read more

I went there because I was in pain from a tooth that either needed fixed or pulled and I was told they would help me, they said they were going to do there full scan because it was included. So they did many, many x-rays on my mouth without the lead vest. Did all kinds of scans, did a gum check and probably a few more things just to have the dentist or doctor come in and be incredibly rude, then told me if he fixed just one tooth i would be right back in next week wanting another one fixed and the only option is to get some full mouth surgery. Its all an up-sale, they don't care about helping you. I went to River Hills the same day and got it pulled and everything is fine. The dentist there was fantastic and i highly recommend River Hills in Centerville. If this review can save one person from going through this sort of experience then I am happy. The office experience was fine. read more

So aspen dental strikes again my son drove a half hour to his appointment just so they can tell him it was changed. They have called me before to cancel so they have my number but they did not call and I can guarantee they will not reimburse any gas or time that he missed from his job. read more

I was at Aspen Dental today. I went to get dentures and an immediate dentures.. for after the "whole mouth extractions". I have $5000.00 of Humana insurance. The business office got me a loan for $3000.00. The teeth are going to cost me $4020.00 !!! I do not understand. Can anyone explain this treatment summery to me? read more

I had made an appointment to get a chipped tooth repaired. When I got into the chair IN THE CHAIR I was told they needed to do this long list of other things first and I would need to talk to their consultant about getting those scheduled and done first before they would fix a chipped tooth. Why wasn't I told this on the phone when I made the appointment several weeks ago?? I had their free assessment done in January so they knew what was in my chart when I called for this appointment. I left and called River Hills told them what I needed done and got and appointment this afternoon. If you go here to Aspen be prepared to spend a lot of money and time getting what they want done and putting your wants on the back burner. read more

Service was not good. Staff treat people as lesser class people . Chair side manner was lacking. Top of dentures fix great. Bottoms were loose and when staff was told abot them. They said so what do you want us to do? Will never recommend ever going there read more

The office I go to is not organize as well as other dental offices I been to. They change appointment a lot.

the fact that they drop your appointment instantly after you don't call to confirm that you will be at the appointment THAT YOU ALREADY MADE is so infuriating when they call you in the middle of the work day so obviously you don't get the message until it's too late and they've already closed and given your appointment to someone else. so stupid. hate them read more

We spent a fortune, my partial denture finally turned out ok, but they told me when I first started that the "molded temporary' one was part of the 2700 I paid, then found out another 600 or so was then charged. Argued for quite some time to no satisfaction, I ended up paying it. Funnier yet, paid them $100/mo for 2 months and as soon as all dental work was done, I still owed them $400. Before I could get it paid, and I mean in less than 30 days, I was turned over to a collection agency. Only good thing is that I saved 15% by paying all off at once. read more

Aspen Dental deserves five stars as the staff was kind and knowledgeable. The prices are fair and straight forward. Also, they accepted my insurance and have a easy to find location. Was also impressed by the previous reviews and took a chance on them and was very pleased. read more

I had a great experience at this office. The staff was very friendly and the dentist explained things and the prices are reasonable and the office manager was great to work with. Thank you read more

Great customer service, they got me right in and answered all my questions appropriately. Very friendly and professional definitely would recommend them to others and will go back myself. read more