The girls in the back office were very nice and experience in their area. However ever the Dr and I clashed alot. He was not reasonable and wouldn't listen. He was very unprofessional and rude. I would not reccommend this office. I was sitting there and watched the phone ring and if they answered they put customers on hold forever. I called and was on hold over 4 min and called back. If you read the other reviews you will see they are not a good place togo for dental work Please other dental care locations. I should have read the reviews before I went there. . read more

They change doctors too often. The girls are in & out. Going to school etc. But as to what they did or NOT is so wrong. I cannot even sleep. Forget trying to eat without pain! I wouldn't send my dog to Aspen! I love my dog. No recommendation here! Who's asking? read more

Went in to check my options for getting full set of dentures. After the way I was treated by the staff in Mobile, AL., I was expecting not to get the best customer service, since they are such a large compnny. I was pleasantly surprised by the friendliness of all the staff in the Pascagoula, MS., office. They explained step by step what they were doing, and ask me if I had any questions or concerns. I was happy with my experience and would recommend Aspen to everyone that needs dentures in Pascagoula, MS. read more

Please do not give these people your money or time! Unfortunately my former dentist is retired and other dentist in Pascagoula I called either didn't take my insurance or were booked. Aspen was my last resort. I needed 2 teeth pulled that were infected. Let's start with the Dr. LUIS who is very unprofessional and immature. He had the nerve to try and scold me like a child because I expressed dissatisfaction after I questioned the scheduling of an extraction that was already done. After I put him in his place, he had the nerve to tell me I could get a refund and go elsewhere. He was also upset that I questioned why he had me come in for an extraction of a tooth that had already been removed 2 month prior. This was a total waste of my time.. I called the office to ask 48hrs in advance which tooth number was the extraction for to see if he would catch the mistake. My insurance company had already paid and provided my with an itemized breakdown. I also reviewed the basic diagram of dentisty which explains a humans tooth number.. The dentist himself finally called me the day before my appointment after I requested he do so twice. He still insisted I come in the office.. Once I got there the fool realized this and never apologized. His true motive was to try to sell me more services(10k for a bottom partial)which is 3 times the amount of what other dentist charge. I work in Sales & Retention, so I smelt the bait and switch from a mile away. They won't break all the charges down in treatment plans.. They will push it to you as being affordable if you finance when it will end up costing more.. Dont sign any agreements without reading everything and ask questions. Get copies of everything try not to pay in cash so you have a paper trail from your bank.. Lastly, there's a small sign in the lobby stating you can't record or take pictures lol.. Yeah because of the unethical business practices they pull. TRY YOUR BEST To Stay Away from this place! read more

Dentist office was alright at first, but I had a cleaning scheduled on May 28 but had to cancel for personal reasons. They didn't schedule me till October! When I told them I wanted to cancel the cleaning in October and get a refund on my care credit card they tried to tell me I could have a cleaning the same day as my filling appointment on June 11th. Place is a joke horrible way to treat customers! read more

I bout dentures in February 2021, now It is May 2024. I paid 2700 dollars for a full time op plate and a partial bottom plate. Never got to wear bottom my bottom teeth got about a couple weeks after Igot them. Now my top teeth have broke 2 times without being droppedvor anything. read more

Worst dental experience I've ever had-complete waste of time- they overbook so they can have you come back again - it's about $ to them - not taking care of patient!!! Office manager is a complete liar!!! read more

I can see why this Dental clinic has such a horrifying rating. I had really good experiences in Boston with them and have been utterly disappointed with the Pascagoula location. These people are some of the most unorganized, unprofessional nerfherders I have ever had the misfortune to encounter. If I could give them "zero" stars, I would. There was quite literally, NOTHING positive about my last visit or this attempted visit. I made an appointment and they texted me the day before to tell me that the Dentist will be out and I need to reschedule. I have tried to call about a dozen times and I cannot reach a human being. The ridiculously long voicemail message asks you to leave a message BUT YOU CAN'T!!! IT WON'T LET YOU. I'm done with them! Avoid them at all costs. Go somewhere local and support a local business. You'll get MUCH better service. read more

This was my second visit. The staff is very knowledgeable and friendly.. April, Jennifer, Jonathan, Heather, Dr. O.. all lovely. The receptionist however could use some work. She is very snippy and rude. She told me my visit would cost $175 then in turned around and said it would cost over $800. She attempted to blame insurance on the difference but that wasn't even close to true. Then she started to cop an attitude from which her colleagues apologized for yet she did not. If you're going to make me have a bad day, be prepared to have one with me read more

The only reason I will give the 1 star is because they don't have an option for zero stars. My husband is getting a tooth pulled and they told me to wait somewhere else. We have been to Crestview, Niceville and D'Iberville and never had an issue. These are the most unprofessional racist people that I've ever met. He was here 2 weeks ago to get one pulled and his daughter who is the same race was allowed to stay back there with him but I can't. We will NEVER be back to this location. Find a better location if you want to use Aspen Dental..... This is 2020, get over it, people are people!!!! read more

beware! beware! they are so welcoming until you pay! my husband got his dentures last monday and they don't fit. they hurt badly. he can't eat! i called back to get an adjustment an she said we can't see him for a week. i asked, "don't you have an emergency adjustment schedule? she replied, "i that is what i told you, the emergency adjustments schedule is booked solid for a week!!!!" what does that tell you? everyone that got dentures has to go back for adjustments!!!!! i am off to the grocery to get some strained baby food to keep him alive. beware!!!!!!!!!!!!!!!!! read more

Am Andrea Diaz.i love it.without discomfort they took6 tuday and ill be back soon for more thank you very much aspen dental in pascagoula ms

Awful! Awful! I went on a Wednesday in severe pain they had no trouble scheduled me right in. I was in a lot of pain. The sweet lady cleaning my teeth said she didn't think they should put a filling on a tooth with that much pain. The dentist said it would be fine. Thursday I was in severe pain I called all day they never returned my call. Friday morning I called again got voicemail so I went up there. The awful receptionist told me they couldn't see me until the next Tuesday. I asked her what I was suppose to do because I could not suffer that many days. She never asked or anything just said they could not see me! Un compassionate un carrying! If you are in pain DO Not GO TO ASPEN DENTAL!' read more

Today's visit was amazing! Staff was pleasant, Doctor was great but what will make us return is the dental hygienist Jennifer! From the second she met us she was overly sweet and knowledgeable, even talked to us about this bad ass tooth brush we bought and oh my lanta i can't say enough amazing things about that tooth brush I definitely recommend Aspen! read more