Life can get scary at times and Sarah H. is absolutely amazing at what she does...she can help you…read moresee the light in the dark. Sarah is Informative, big heart and so easy to talk too.

From the owner: Insight and Empowerment, LLC was established August 13, 2018, and grew to become an agency…read morepassionate about providing compassionate trauma-informed care. We provide individualized counseling services to Idaho Falls, Idaho in person and remote and remote throughout the state. Our clinicians provide mental health services to adults, teens, and children. Our agency also provides supportive services including Youth Supports, Peer Supports, Community Based Rehabilitative Services, Therapeutic Behavioral Services and Case Management Services. We have multiple providers to meet your needs. Our mission is to provide a safe supportive space where healing begins. Our core values are: a commitment to trauma informed care, embracing empowerment and resiliency, fostering integrative practices, encouraging vulnerability and self-discovery, upholding integrity and respect, prioritizing empathy and compassion, championing insight, growth and curiosity, ensuring privacy, and maintaining accessibility and affordability.

I've been going here quarterly for at least the past 3 years, and they've done a great job. I…read morealways look forward to my visits, and both the doctors and staff are very professional and sincere. Couldn't be happier with my experience!

We fired this company. The office staff was very rude and unprofessional. I didn't appreciate it…read morewhen the Dr. wouldn't allow me to speak my opinion on my child's health. I am the parent and if I see something that isn't right I want to say something. I was never listened to. My concerns are just as valid and my minor child.

This is the best place in town to receive any kind of mental health services that you may require…read more The staff there are very knowledgeable and very helpful with creating a phenomenal interdisciplinary team to meet your needs. Mike Snowden is the best substance abuse counselor in the STATE hands down. Julie George is the best case manager that you can have on your side to help you in any situation. The rest of the therapy team are top-notch and I would recommend them to anybody for any reason.

From the owner: Individual Therapy, Couples and Marital Therapy, Family Therapy, Play Therapy, Art Therapy,…read moreSandtray Therapy, Group Therapy, Custody Evaluations, Community-Based Rehabilitation Services, Service Coordination, Substance Use Disorder Treatment

Good place to go unless you have to deal with crabby people president of the company is awesomeread more

After a barbaric commitment experience in Michigan, Ascend Mental Health is a breath of fresh air,…read moreboth literally (with the atrium) and figuratively. Rachel is amazingly compassionate and disarming, and helped us try and put pieces back together for my wife's mis-diagnosis. Shaun was nothing short of an angel for seeing our distress on his day off and coming to the atrium to help us so we would not have to wait for the next available appointment. If you have loved ones, this is the place for them.

My daughter had an appt with Matthew Larsen for 4.5 months and the day comes for her to be seen, we…read moreget there and the office ladies ( 5 of them) told us they had to cancel our appointment. We drove for more than 30 minutes, took time off work and school, only for us to get there and tell us they can't "pull over the paperwork" that we emailed them back 3 days in advance! They called me 4 times the week prior to make sure and let me know the paperwork needed to be done through "secure email " and a credit card be put on file prior to being seen. We drove there, and had done our part only to be turned away and told we need to reschedule. After waiting 4.5 months!!!!!!!!!!!!!!!!!!!! No phone call the day of saying Hey our system isn't letting us access your file so you can't be seen today simply just let us drive there, waste time, gas, and everything else wonderful to be told they won't be seeing us cause of their system not letting them access it. They said they can tell paperwork was sent on my part but they can't pull it up. Sounds like it's a them problem!!! Still not to see your patient who chose to come to you and give you business, and desperately needs to be seen, is very upsetting. Kids with trauma need help! Don't let this be you or your kid! These office ladies still let us show up anticipating being seen after waiting a ridiculous amount of time, and then tried to still keep our business by rescheduling for "tomorrow or next week". Simple, yet rude tactic to still keep a client. Was if this was you? Does that make you feel important in an already struggling society?! Not to mention how much we pay to be seen and the least they could have done is have ONE of those five lady call us to let us know there was a problem on their end. We did our part and this is how Matthew Larsens business thanked us. If I had pulled this nonsense at my work I would be fired for not doing my job! Unacceptable behavior and very unprofessional. Dr Larsen needs to see this and give a crap about his patients as well as how his office ladies handle problems. Or don't handle problems is a better way to put it. He could have still brought us in so my daughter felt seen, heard and important. Exactly your line of work you chose to be in! You have no idea how you made her feel. I have had another daughter of mine see him in the past and to have this happen to us just verifies you're a nobody in this world which is contrary to his line of work!! This is such bull shit of a MENTAL HEALTH business not to care about you or your time. There is no shortage of mental health facilites in our area, go somewhere where they APPRECIATE their customers, where you will be TREATED as you deserve to be, communicated with, RESPECTED, or where you can EXPECT to get a courtesy call informing YOU of THEM cancelling your appointment due to a problem on their end! Save yourselves time and energy and gas, don't support Dr Larsens team as they clearly don't support their patients.