We scheduled an appointment for a free estimate with Jay to trim some major branches from our 90'…read moresycamore tree. He was able to tell us the price on the spot and explained what equipment would be used and what approach would be taken. Within a couple of weeks, the crew and equipment came and did an absolutely exemplary job, even with snow pack on the ground! They had to use their crane to take down more than half of the 25' second trunk that was a threat to our house if it would have been blown down in a storm. They also used their bucket truck to expertly move in and around the branches to zero in on the targeted ones for extraction without doing any damage to the surrounding ones. These guys are very knowledgeable and professional as well as courteous and considerate. They put every bit of extracted wood into their wood chipper and hauled it all away. We chose Jay's Tree Service because of "word of mouth" recommendations from two couples we overheard having a conversation in line at Mama Jean's Barbecue last summer while waiting in line outside. They were discussing a recent storm and how each couple had to have tree work done and they both had used Jay's and were extremely happy with them. I took note of this praise and decided that if we ever needed tree work, it would be with Jay's, and we never even sought any other quotes. Their price was very reasonable for the quality of work they did. We would not hesitate to recommend Jay's Tree Service!

We had to have three huge trees removed, two of which were within 10" of the house, and received…read morethree separate quotes. Jay's was about half the price of the other two ($$$), neither of which seemed to even want the job. Jay's showed up on time with an amazing array of machinery and an expert crew. Six hours later they were completely finished. I can't speak for others, but Jay's is BY FAR the best tree service we've ever used, (and we've used a lot in 35 years). I highly recommend them without hesitation.

This is a follow up to the previous review. I highly suggest that any Certified Arborist have their…read morecredentials listed on the ISA website. It is just a good business practice in an industry were customers are encouraged to verify certification. While I am not 100% certain but the quote I received had the initials DC on it. Possibly David Cupp? To this day I will always be reminded of him as the "used car salesman" of tree work. Told me multiple trees were a hazard to my home and that they had to go. Using fear as a sales tactic, he smacked the side of one tree and said it was hollow (it's not). He made false statements about how trees decay. I was not interested in just having the trees removed, but wanted an accurate assessment of their health and wanted to take a proactive approach to tree maintenance and risk mitigation. I did not believe a single word he said. I reached out to another arborist who climbed the trees and gave me an actual risk assessment of their current condition. There was some weight reduction done to reduce the risk of limb breakage. Years later, the trees are still there. It still bothers me to this day how Brown Hound approached this job.

We had a large tree at the corner of our property that had died and was dropping limbs into the…read moreroad blocking access to our property. We called Brown Hound for a free estimate, they sent someone the next day. The estimate was very reasonable, so we agreed and they said they could do the work within 3 or 4 days. They showed up in 3 days, sat up their equipment, and had the job done within a few hours. It was a very professional job and the clean-up was excellent. I highly recommend Brown Hound Tree Service for any tree removal job, they are well worth the money!!! Salem, VA

Very reasonable, responsible and reliable. Bill and Tammy do a fantastic job at a reasonable price…read more Highly recommend!