Excellent practice. Receive excellent care and find all staff from front desk to the specialists…read moreincredible.

The doctors at Specialty Orthopedics are outstanding. They are knowledgeable, compassionate, and…read moregenuinely take the time to listen. The medical care I've received has always been excellent, and the physicians are the only reason I continue coming to this practice. Unfortunately, the front office has been one of the worst experiences I've had with any medical practice. My interactions with the office staff have been consistently frustrating and, at times, upsetting. They often come across as rude, dismissive, and combative, making patients feel like they are a nuisance simply for calling the office. On one occasion, a staff member answered the phone by saying, "What do you want?" in an abrasive tone, which was completely unprofessional. Michelle, in particular, has repeatedly been difficult to work with and has come across as unkind and unwilling to help. Phone calls frequently go unanswered or are never returned, appointments have been scheduled incorrectly, and I've received conflicting information from the office on multiple occasions. Instead of helping resolve issues, interactions often create more confusion and unnecessary stress. It's incredibly disappointing because the physicians provide exceptional care, but the front office experience consistently falls far below that standard. I sincerely hope the practice addresses these concerns, as patients deserve to be treated with courtesy, respect, and professionalism from the moment they contact the office.

I have been a patient here for multiple procedures . Never have I been kept waiting and I have…read morealways been treated with care and consideration . Between the reception area, nurses , doctors and even billing. I have recommended many people and never have I heard a complaint . I don't know maybe its that people have to realize that doctors and the staff are just like us. Human !! If you are uncomfortable find another doctor don't go through with the procedure , however maybe you should treat people the way you want to be treated with respect.

I wanted to write my review after the full procedure of seeing another orthopedist was done…read more I had an unsatisfying experience with HVBJ. My appointment was made after a shoulder dislocation. The doctor created stress and concern from the doubts behind what they thought the problems were. I was not even evaluated, and my appointment lasted less than 15 minutes. After being rushed into receiving an mri, it seemed to be my problem after waiting a week for its authorization according to the doctor. My new orthopedist told me everything in my MRI was standard, and non surgical treatment was required. HBVJ told me I would need surgery after a ten minute visit, and then tried doubling down on it after seeing the results of the mri. I understand there are difference in opinions amongst doctors. My frustration is how the doctor went about handling my situation. It seemed the doctor acted vindictive once questions began to be asked, and came off as unprofessional. I would not feel comfortable coming back.