I saw Dr Naidu is was wonderful and caring, This is a good Dr. and nice staff…read more This is a walk in clinic the best I have found all a round experience. The wait is worth it.

Worst experience I've ever had with a Doctor (Dr. Naidu). My regular GP was unavailable, so I was…read morebooked to see Dr. Naidu. I have been struggling with anxiety my whole life and as a teenager, had a severe eating disorder. After exhausting all other treatments, therapy, mediation, exercise, I was ready to try anti-depressants. Naidu hardly even looked me in the eye, showed zero empathy to my situation and had the nerve to tell me my situation was potentially hormonal. Thank you for being the most stereotypical male doctor I've ever come into contact with... I'm surprised he didn't ask if I was on my period while he was at it. I told him I'm a highly educated, competent woman, and am advocating for myself. That I deserve to be treated and hear my options. He proceeds to tell me that if I'm having suicidal tendencies, to go to a hospital (the psych ward) for treatment. I said that is not where I'm at, but simply want the care I need and to ensure I am working the system to the best of my abilities while maintaining his code of ethics of course. He prints off a blood sheet test and sends me on my way to get hormone testing.. This man lacks any emotional intelligence skills and clearly only cares about getting his patients out of his room as quickly as possible. The worst care, the worst empathy, the worst experience I have ever had with a doctor.

Been with this practice for 35+ years and have nothing but positive experiences with everyone…read morethere. Accesible, comprehensive care.

My wife and I and our son have been well-served by the doctors at this clinic for many years, and…read moreif our experience is anything to go by, then Valleyview is highly recommended. The main problem, however, is that good family physicians are hard to find, so they are SUPER busy. Just getting through on the phone can be a challenge sometimes!

My family and I have been under the care of Dr. Shonubi for about 4 years, and I cannot speak…read morehighly enough of the exceptional level of care and expertise he provides us. He takes time to listen to our concerns, thoroughly explains diagnosis and treatment options, and involves us in the decision making process. The office staff are efficient and courteous, making appointment easy to schedule and ensuring a smooth experience during visits.

Dr Shonubi is an incredible Doctor- he listens & he really cares about his patients. I was quite…read morethe mess with a lot of medical history upon arriving to his clinic and he has helped me get everything sorted out- he's extremely thorough yet efficient. He has put me at ease and I have full confidence and trust in him & his expertise. His staff at the front desk are also wonderful, caring & kind.

Dr. Filyk has been good for the limited times my family has gone to see her. She can be quite…read moredirect and to the point which i prefer instead of beating around the bush. Her support staff is really quite friendly and approachable so Dr Filyk must be doing something right because they've been there for a while. Overall, pretty good.

I came to Dr. Filyk by chance when booking a Laser Genesis appt. It is hard to find a family…read morephysician let alone a woman GP so I was happy she was taking new patients. It was not a long wait to get an appt. & Dr. Filyk fields out general patient info taking so she can spend more time w. the important patient care. I found my physical to be thorough and Dr. Filyk to be sincere and informed.

Great new medical clinic!! Very professional and polite front desk staff. The doctor was very…read morethorough, and I even received a follow up call to see how I was doing. She was professional and spent allot of time chatting and was nice to not feel rushed. It's a brand new clinic in the NW and they are taking new patients, which is great. They also have an on site pharmacy , which helps for prescriptions and plenty of free parking.

I'm not usually one to leave reviews but this clinic has definitely made an excellent first…read moreimpression! They were very friendly and professional over the phone, so I decided to drive over to their location which is in a very convenient spot. They were wonderful and incredibly helpful as soon as I walked in and made the whole process easy. I only had to wait maybe 5 minutes before being brought into the back. They also have the pharmacy inside which is AMAZING! Again, I only had to wait maybe another 5 minutes for my prescription to be filled. I will definitely be going back and highly recommend!

I've been a patient there for a while now. Doctors, nurses, pharmacists are amazing. My family Dr…read more is very humane. She listens to you, she's very through. I am very happy with her. But the clinic has 2 problems. Says it's a Walk In but they do everything in their power not to let you walk in. I don't mind waiting, I inderstand they're busy and I need to wait when I walk in. But sometimes unforeseen health issues can happen over night or the day before and you need a walk in. The second problem is one of the receptionists. Bad attitude, you always feel like you're a nuisance she can't wait to get rid of. Very cold and detached, borderline rude. Once she made me state outloud I had a UTI infront of a patient.. She kept asking me to say it louder .Has zero sensibility. She has nothing to do in the healthcare business. If it wasn't for the receptionist and the lack of walk in access, this clinic would be a 5 star.

Was not impressed with this clinic.The Doctor I seen wasn't very helpful and the rooms are cold…read more Felt like a number not a patient.

Had an amazing Doctor here, but he left the experience went down hill. Went for knee pain, he…read morebasically convinced me to NOT ask for an MRI, several months later go in for same problem and he reads from HIS notes that I REFUSED an MRI. Claim ends up thru WCB, after literally months of back and forth trying to get them to simply give the file to WCB I find out that in my file he had written down the wrong knee having issues! Apparently they can't accept email, everything has to be by fax?! They said they never got faxes, never got letters, even after I could confirm that they did. Go get the MRI, I call them a week later to ask if they got it... they tell me no, but the doctor will call me right after they get it... the next day WCB calls they got it on the Friday before and have already had a doctor write a report. I give Excel 3 more days, I call and they lie to me saying they only got the MRI yesterday! Doctor still hasn't called. It's not just a single doctor, it seems they have their front staff lying to clients and very hard to work with. I emailed them asking if they would take a complaint before I posted this.... they haven't bother to respond.

Can't recommend at all…read more I made an appointment to have a back injury examined. I arrived early, yet waited an hour AFTER my scheduled appointment time had passed before my name was called. Then I'm taken back to one of the patients' rooms and have to wait another 30 minutes before the dr. comes in. After explaining my issue and history with back problems, and how I've never had any sort of scan performed to get a deeper understanding of what might be the cause, I'm told to take muscle relaxants, watch physio videos on YouTube, and wait to see what happens. Wow, I should've been a doctor... Even after confirming my name when he walked in, the dr mistakenly pulls up another patient's information on his computer and is glancing at that throughout the visit, mentioning how I've been on another medication previously for pain (which is not correct because he's not looking at my file). All this is realized as I'm walking to the pharmacy afterwards however, as I was ultimately handed a prescription with someone else's name and insurance info on it. So, I've just been told about another patient's personal medical history with pain meds and have the ability to use his name and insurance to get a prescription... By this point the dr had already began assisting another patient, so I'm told by staff to wait AGAIN until he's finished so the prescription can be corrected!! Brilliant. Decided I had enough of my time wasted and walked out. Stunned by the mismanagement and inefficiency of this clinic.

I have been under the care of Dr. Mark Swain for almost twenty years for a chronic condition that…read morehas given me very little grie.f. However, it needs to be monitored, and Dr. Swain is the specialist that I work with. I have always known that he is a very good doctor. However, I did a presentation in November, 2010 when Dr. Swain was appointed the Cal Wenzel Family Foundation Chair in Hepatology, and I really learned how incredible this man`s credentials are. My experience of him as a doctor, is someone who listens, asks questions, is compassionate, knowledgable and is always honest. Over the years, as alternative health options have been cropping up, I have asked him all kinds of questions regarding my treatment, and he has handled my requests with patience and honesty. Further, in the rare occassion where I have had trouble, he has been accessible. He truly does care about the work that he does, and his patients. He always makes time. In addition to taking on patients, Dr. Swain also holds other responsibilities in his field. I have done my best to paraphrase some of his credentials for this review, and I have also included a link to his full credentials as well. - Acting Head for the Division of Gastroenterology, University of Calgary (U of C) and Alberta Health Services (AHS) - Professor of Medicine, Hepatologist and Clinician-Scientist at the U of C. - He has won many awards for teaching and research, including the U of C Watanabe Distinguished Achievement Award for Overall Excellence. - He is currently the Cal Wenzel Family Foundation Chair in Hepatology, and the Head of the Translational Research Core for the Snyder Institute, at the U of C Source: http://www.departmentofmedicine.com/documents/announcements/swain_head_announcement.pdf When I learned in November, 2010 that he is also holds so many other titles and roles within the medical community, I am just further astounded and impressed that he actually has the time to provide the level of care that he does. I feel extremely fortunate. For any patients who are researching Dr. Swain, be advised that if you have been placed under his care, you are a dealing with the cream of the crop. Not only for his credentials, but for his bedside manner as well.

Saved my life. No doubt about it, his treatment reversed a serious health problem, and I have been…read morefine since. Great bedside manner, no BS, laid back guy. We're lucky to have this terrific specialist still in Alberta.