If I could I would give this bank a negative start. They treat you like you will get loan and the…read more Poof they ghost with no idea if you did or didn't. Don't help you with anything! Don't go to the bank or try to get a loan of sort!

great customer service, always greeted with a smile, they have several employees to help you so you…read moreseldom have to wait. Don't have to make an appointment to see a banker like other banks.

I have been a member for almost ten years and have had reliable, professional, knowledgeable, and…read moreexperienced people serve me all along the way.

I have 6 account with them had my mortgage and its loan. I did like simplicity until I had to move…read moreto care for my dying father when my settlement check came. now I am in Michigan trying to settle the estate and need to deposit $41k into my account and you have no other way for a deposit that to mail an enforced check and wait for you to decide to deposit it if it doesn't get lost or stolen. you got rid of shared banking and mobile deposit is limited to 5k. you claim its because of fraud, bullshit. my family and I have worked in the banking field for over 30 years and this is wrong. you are trying to lie and give me a line of bull. I do not recommend simplicity credit union to anyone after this. no loans, accounts or anything you don't help us you just find a reason to lie and screw us over.

We have been using this bank for years. Recently, we went into the bank and Alex, teller, helped…read moreus perform some mundane tasks. He answered our questions in a polite and professional manner. My 90 year old dad was with me and also mentioned how easy and knowledgeable he was. Thank you Alex for your help. If you ever want to teach the Art of Customer Service, you wd be a great instructor!