Friendly, courteous , & real help. I have a number of accounts with Waterstone and always willing…read moreto give valuable information. never too busy to service. Ryan helps making consumers accommodate to the realities of today's marketplace.

Excellent customer service, every time! I've been banking with Waterstone for several years and…read morehave multiple accounts with them. That alone tells you that I love this bank! All the employees are always very friendly and willing to help you. On today's visit, I went to the branch to fix a little problem I encountered. I have my mortgage through Waterstone Bank, and I hadn't received my escrow check, to pay my property taxes. First, I called Customer Service. They looked up my account, and told me the check was sent out two weeks ago. It must have gotten lost in the mail or something, because I never got it. The Customer Service Rep told me that I could just go into any branch, and they could issue a stop-pay on the old check and issue a replacement. So that's exactly what I did. Easy as pie! They have a small waiting area, with comfy chairs, arranged around a coffee table, a TV on the wall, that's usually got some news channel on, and a station with fresh, hot coffee. So I sat and waited a few minutes while they got everything in order and issued my new check. They brought it over to me; I had to sign one paper for the stop-pay, and I was sent on my way with a handshake and a 'Thank You'.

I was looking for a loan and was fortunate to talk to Lindsay Allen. Lindsay was very helpful,…read moreprofessional and customer oriented. She was thorough and patiently listening to what I need. Lindsay is an exemplary of what customer service should be. She deserves recognition for her service. Thank you.

They are a great group of girls that are willing to help clients! As a client and an employee, it…read moreis a great community bank that cares about all clients.

I have been using PyraMax Bank for many years and sing nothing but praise!…read more Their Service, Friendliness, and Employee Attitudes are excellent and their staff will go out of their way to handle situations that do arise from time to time. If personal service is important to you and you have become tired of the Mega banks or Wanna be Mega banks then give PryaMax a try. You will not be sorry! It is nice to be a name\person again instead of a number....

We will be loyal customers for life because of the AMAZING customer service. Everyone knows you by…read morename, they make banking a pleasure and answer questions promptly. We especially love the Jr. Savers Program and smiles we get when we do banking. Keep up the awesome service.

I stop here for my banking needs here and there. However, my review is for the amazing help I…read morereceived at the branch today. I have had a lot of paperwork lately due to a few complicated matters. I needed something notarized in a hurry and was assisted right away. Kelly was informative, helpful and friendly. She treated me like a person, not just a customer. We were able to get through the paperwork pretty quick and then I was on my way. She was the epitome of perfect customer service! I'll keep going back to this location.

In these economic times, I already know a bank isn't going to pay me any interest so I look for…read morelittle things like: Free Checking Alot of locations No Fee ATMs for their customers Nice tellers when I go inside or use the drive thru Good hours A mobile APP (which I can use for most of my banking) An uncomplicated website. The Tosa branch is right down the street from me and they get a thumbs up for all of these things.

Jocelyn at the New Berlin branch is amazing. She, as a teller, went out of her way to assist with a…read moremortgage issue that had a deadline. Jocelyn went above and beyond to help me, even though it was a situation normally outside of her purview.

The incompetency at this bank will never cease to amaze me. Their loan officer Nathan is an…read moreincompetent POS who doesnt even qualify to serve burgers at Mcdonalds. He has zero communication or interpersonal skills. He does not know how to get things done in a timely fashion and basically he knows zero about how to do his job. If u get him as your loan officer i pity you. The man should be fired. Period!!! If u have money in their bank i would pull it immediately it is not safe there and they do not give a crap about you as a customer. Personally after the run around they put me thru while closing on my house - im surprised their doors are even still open. Chase bank manager if you sre reading this well then i demand u start re-evaluating your staff because they are positively awful at what they do which as far as im concerned is nothing.

Opened up an account here today... family members also have an account here ... very nice little…read morebank in the town of Menomonee Falls... very fast and friendly service... everyone in this establishment is very friendly and professional... highly recommend doing business I this establishment

In general credit unions are better than the big three banking conglomerates that control 80% of…read moreall North American banking, the ones that tanked our economy in 2008 then rose back to profits by imposing incredible fees and interest charges on the taxpaying customers that bailed them out ....oh my gosh Rohan get a hold of yourself. Okay, in general credit unions and savings and loans are better than the big banks for fees, service, and integrity. Even among credit unions, I find Educators to be better than the others because of the number of branches in the area and the helpful friendly workers. Even among the Educators credit union branches, I find this one to be better because it's roomy, I never have to wait long, parking is easy. As with the other Educators Credit Unions branches there's complimentary coffee. Educators helped me with a bathroom remodel loan, and two car loans. I've had problem free checking and savings accounts for years and they've never crashed my nation's economy.

I had a problem with my checking account and Kelly McDonald was so nice an patient with me. Very…read morehelpful, answer all my questions and resolved my issue. Everytime I come to this location the staff has provided me with professional service. I highly recommend this bank.