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    Assured Health Care

    1.0 (3 reviews)
    Closed 9:00 am - 5:00 pm

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    5 years ago

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    Home Instead - Home Instead Care Giver and their client in the bathoom, putting on a band aid

    Home Instead

    3.2(5 reviews)
    1.0 mi

    I personally don't know if this service is any good, but what I'm griping about is their customer…read moreservice. (Millie) On two separate occasions (6 months apart) I've called to see about getting assistance for my mother, and both times Millie - says she will look into it and get back to me. Never does... There is no follow up, on her end. When she didn't call back this last occasion (as she said she would). I left a message saying "if you don't have availability, just be honest and we will move on." Instead of calling, she promptly "texted" back - Saying "it sounds like your mother is in need of urgent care, and that's not something we can help with at this time" ?? No one ever mentioned "urgent care". I think she was passing the buck because I called her out for never following back up. Either way ... I looked on Yelp and saw a whole host of complaints. When you look at the google reviews the majority of reviews are coming from their caregivers or the facilities they work for. Not from the clients . Maybe they are short staffed - I don't know, but if the customer service is on this bad, how do you trust they will give the care needed for your loved one? No worries, we will go to Senior Helpers. :)

    The staff at Home Instead (Liberty, MO) helped us care for my father who has advanced dementia…read more They responded quickly and sent qualified and compassionate caregivers during the difficult time between Christmas through New Years Eve and beyond. Hope Irmer was considerate and helpful and our primary caregiver, Claire, was an absolute miracle. I will never forget their kindness. Thank you!

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    Home Instead - Home Instead Care Giver and their client

    Home Instead Care Giver and their client

    Home Instead - Care Pro Trivia Meeting

    Care Pro Trivia Meeting

    Home Instead

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    Assured Health Care - homehealthcare - Updated July 2026

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