"I am deeply disappointed with the lack of transparency and professionalism at AT&Co. Management abruptly discontinued the enrollment of only one of my children without explanation. Because of this, I was forced to unenroll my other child as well, as we could no longer support a business that treats family members differently and refuses to communicate.
This happened in the middle of costume distributions with the recital quickly approaching. When I reached out to understand the situation, management refused to provide documentation or engage in a professional dialogue. I even requested a copy of the handbook to understand their policies, and they refused to provide one. Instead of addressing our concerns, they shut down all contact, stating: 'All applicable information has been provided, and this matter has been closed. We will not be continuing further communication.' It is incredibly dismissive to disrupt a family's schedule and commitments, then explicitly refuse to share the policies they operate by. Between the lack of clarity and the struggle to get answers regarding tuition and fees, this has been an exhausting experience. I would caution any parent looking for a program that values families and professional accountability." read more