I can't say enough about Gadget Pro! I dropped my iPhone on a tile floor and, well, you know what…read morehappened. Brandon was super nice and fixed me right up. The shop even carries some basic supplies, which meant I didn't have to go elsewhere to purchase a new charging cable that I also needed. The only critique I can give is that it took about 1 1/2 days for them to respond via this Yelp contact tool. That said, when I phoned to ask more questions, he was prompt, and I had no concerns or issues. Could well be the way the information is transferred to them. For best results, be sure to call them! Price was reasonable, service was great and timely! Thanks, Brandon, for a super job!!

I have no idea why this place is getting only 3.5 stars. Every time I have issues with my iPhone…read morethat even Chat GPT didn't have an answer for, these human guys know what to do and are ready to fix it in five minutes. They know what they are doing and seem very competent. They make me restore faith in humanity! Thank you!

Pleasantly reliable and phone knowledgeable staff. Fair pricing. Located in the Ithaca mall…read more Just not new glass protection replaced on the I phone. 27$ Walked in done in 5 minutes. If they had more phone and accessories inventory I'd give them a fith Star.

While the service was good, the pricing was ATROCIOUS. I contacted the shop in advance and…read moreexplained my issue: my laptop fan has had a lot of additional noise, and I was looking to have it replaced, and I already bought the replacement part ($55). They told me to drop off the laptop at their location, and when I asked for a pricing or timeline estimate, they said they would need to see the laptop in-person to figure that out. When I did go in person, I still was unable to get a pricing estimate, and was told that the laptop would be ready by the evening at the earliest, most likely ready by the next day (so at least 7 hours later). I already saw that the process of replacing the fan should have been very quick, probably under 20 minutes. Although I was pleased to receive a call 7 hours after I dropped off the laptop that it was now ready for pickup, I was shocked when I was told the replacement cost $135! Even if the laptop fan was fixed, I could have probably done the replacement myself if I had bought thermal paste from Amazon for $5. If you come to this place, you NEED to get a pricing estimate. The customer service is good, and he did a good job checking to ensure the fan wasn't making the overhead noise. But the pricing is unacceptable.

These are the best mobile device repair techs in town. Don't be fooled by the hole in the wall…read moreappearance of the shop, these people are like old school computer repair techs, not fly by night mall kiosk guys. They take the time to really understand how all the latest devices work, and they do an amazing job of fixing them. On top of all that, they care about their customers, and really give you the best deal they can, while maintaining quality. And they don't try to up sell you on unneeded repairs. I went in for an iPad Pro 12.9 screen replacement, which is no easy task. They did it perfectly and in a reasonable amount of time. 5 months later, the screen had an issue that turned out to be a manufacturer defect, and despite it being out of warranty, they would not let me pay for labor on the second repair. Stand up guys, great technical skill. I would definitely take any device I had to them again.

I didn't actually have work done here, but that speaks to what a good business this is. I came in…read morewith a defective keyboard/sticky keys on my MacBook. They easily could have taken my $300 or so for a new keyboard, instead the employee made me aware of an extended warranty I was eligible for, and recommended I send my MacBook into Apple. I ended up getting the repair done by Apple free of charge, and am very grateful that they didn't take advantage of me. Will be going here for any future repairs and recommend it to all for honest service.

Awful customer service at Spectrum. They gave me the run around for hours to do something as simple…read moreas transferring a line. I got bad information and conflicting information from multiple agents. Then when I told them my experience they basically told me I should transfer to another carrier if I was unhappy. Terrible. I'm going with Mint or someone else who is less expensive and provides better service. Steer clear of Spectrum!!!

I have tried 3 times in the last week to pay a bill. The wait time is always long even though you…read moresee 4 people there only seems to be 1 working. Its like our time is not important. So frustrating

Garrett is amazing with both tech knowledge and customer service. We are very grateful for his…read moretime, professionalism, and expertise.

My husband needed help setting up his new replacement phone. The staff was great. While there,…read morethey answered all of our questions on the new Directv streaming service, and also checked to make sure we had the best plan possible phone for our family.

they were very quite quick to satisfactorily answer my questions and ordered the needed part. I'm…read morewaiting for the part to come in now. I have dealt with them on several occasions before and have been very satisfied.

Since my first experience with 607 solutions I have went back to get the back glass back on my…read morephone replaced they were very reasonably priced and very responsive to my questions. They also will tell you of what your looking to get done is worth it instead of taking your money just because. Their fast and affordable. I'm extremely happy I have them a second chance!