This is the ONLY place to go when you need a device repaired, they are fair, honest and very…read morereasonably priced. Highly recommend

Device problems? We'll go ahead and push the, "Easy Button"! Mike's iFix delivers the service you…read morecan only dream of! Friendly. Fast. Reasonably priced! Phones iPads they are the best. They go above and beyond to get you up and rolling again! I cannot compliment enough their incredible knowledge, service, and caring attitudes!

If I could rate this place 0 stars I would. This is not a real Verizon Store, they're owned by…read moreVictra out of Riley, North Carolina. They really play on the actual Verizon wireless store colors though. They do want you to believe that they are a Verizon wireless store, from the outside, you would believe they are. But once inside, you see Victra on banners and the wall. They're pathetic, they don't even have enough confidence in their business to individualize themselves. The management here is pathetic. The management within the whole company is pathetic. They really shouldn't even be working behind the counter at McDonald's because of their rude and professional behavior. They treat employees like dirt. Several of the employees told me themselves they hate working at the store, It is terrible. Favoritism oh my God, it's here at this place. The manager at the store has to force a smile face and you can tell it. She's unhappy because she doesn't have someone to keep her satisfied. Her name is Savannah and she does not need to be in the role that she's currently in because her attitude towards the customer stinks. If you live around this area, I highly suggest that you go to the Paducah Kentucky store that is in front of the mall. They are an actual Verizon wireless store. Stay away from Victra.

We started our account back in October 2021 and it is now March 2022. We have not had one…read moreconsistent bill. Our bill is supposed to be around $200 each month, and our next bill is over $500. This is all due to this store having absolutely no idea what they're doing on top of tacking on all kinds of "fees". As this is technically not a real Verizon store, Verizon corporate will not back anything they say or charge. They charge for fees a regular Verizon store does not. I do not recommend going here unless you like surprise bills each month, fun surprise "fees", and zero customer service.

Doug is amazing! He diagnosed the problem, replaced some defective capacitors, and had the…read moretelevision hooked up and working in 45 minutes! Thank you!! Great work and beats recycling the television. Good guy! Knowledgeable and friendly!! Thank you - and reasonably priced!

TV was repaired a week earlier than expected and took under an hour. The tv works just as perfectly…read moreas it did when I got it. This guy rocks!

I've had T-Mobile for a few years now because their customer service has always been great. But…read morethis 3rd party vendor for T-Mobile DOES NOT CARE about T-mobile or their customers! They only care about sales! I went in there to upgrade my phone to the iPhone 16 Pro, and spent $160 that day for a screen protector and the phone. After a couple days, I got a notification on my brand new phone there was an issue with my battery! So I went back 4 days after I got the phone and they told me there was nothing they could do and it would cost me an additional $70 to return the defective phone that they just sold to me or I could send my new phone off to Apple and have them fix it. They even called their district manager and he confirmed what they told me! My best friend is a senior officer with a different 3rd party vendor for T-Mobile and so I called him and he brought up the actually policy for all T-mobile stores... 3rd party vendors included... and told me they were breaking company policy. So I went back to the store with him on the phone and he told them how to get the policy and where to look so they could process my exchange, and that's when they got rude and continued to tell me that they couldn't help. He told me to leave and call 611, which is T-Mobile's customer care line and they would take care of it. When I talked with her, she was shocked with how they treated me and assured me that all stores, 3rd party or not, can make that exchange or give me a full refund for the phone and screen protector. Thankfully she was able to attach all the policies to my account so I can go to a different store and make my exchange without any hassle and told me to call them in store if there was any hiccups and they would take care of it. I won't be returning to this store since they do not care about T-Mobile customers! They only care about sales and will not help you even if you show them their own policy says they can. If you can avoid going to this store, you definitely should!

Management is lazy and rude. Found out from a T-mobile worker from my hometown that they lied about…read morenot being able to do multiple simple tasks that every other store is able to do without question. Not sure how other stores are in the area but I'd much rather drive 45mins to Paducah than go a minute down the road back to this place.

Does not know how to repair phones. Ruined my front screen on my iPhone 7 then ruined the back…read moreglass completely on my wife's IPHONE 8 plus. He had absolutely no idea how to repair the 8 as much as he said he did. After waiting an entire day for the fix the new back glass didn't fit and it was basically GLUED to the phone. Needless to say it cracked again the next morning since it didn't fit to begin with and it is now just falling apart. We will NEVER be back.

This is the best cell phone repair around the West Ky area Lyle is the most professional and…read moreknowledgeable tech. I have found . He will always check out your device and if it can be be fixed he will tell you if it isn't worth it he will yell you. He is a straight shooter treats you like he wants to be treated. He is also the most economical or let me say fair priced. This is a fact IPhone screen at least half what other huffy in Lone oak charges no gouging he also has accessories , IE you have a 500 to 1000 dollar device , put it into a case to protect it and a screen shield.

I just realized that the owner flagged my review on google (from several years ago) so that it…read morecan't be seen by anyone else and that irritates me so I'm posting it here. As for an update, he never fixed my iPad or resolved the issue, so I had to buy a totally new iPad. I also filed a report with the BBB but they did a whole lot of nothing about it. AVOID AT ALL COSTS (unless you want your device completely broken) I wasn't going to even write a review at first because I was thankful he gave me a full refund. However, in light of recent events, I found it necessary. The short story is that he tried to fix my cracked iPad screen twice, messed it up terribly both times (like to the point where I could barely use it and the screen was falling off.. yes, literally), and he broke my relatively new $900 iPad so badly that I have to buy a new one because it is now unfixable. It can be fixed, but will cost almost as much as buying a new one. The long story: This dude has got to be paying for his reviews or something because it wasn't just me, I've heard a similar stories recently from multiple other people. If I would have known his "shop" was a small shack behind his house, I wouldn't have gone here. I feel that's something he should explain to people. This man is INCREDIBLY unprofessional. He helps customers in pajama pants and has literally raised his voice at me while arguing about how the screen protectors he sells are apparently better than the Zagg screen protector I was using (after he "fixed" it once, so the warranty didn't apply). After he "fixed" my iPad the first time, I quickly started to notice a lot of problems. Mind you, my screen before was lightly cracked and other than the cosmetics of the cracks, there was absolutely nothing wrong with it. It worked perfectly even when cracked. After I got home with it, I started writing on it with my Apple pencil and there were loads of problems. Many areas didn't work at all, others areas would write all jagged and messed up, and my touch ID no longer worked. The next day, the screen started to fall off so badly that I had to hold it on with scotch tape. Yes, I spent $225 to get my iPad fixed and had to tape it back together the next day. I took it back in and he "fixed" it again. Afterwards, the exact same problems were happening. I showed him and he even used my pencil himself and saw the problems, but somehow managed to think it was okay to say "Well, I think that's the best it's gonna get". How unprofessional can you get? Then, he proceeded to take videos of the problems to send to someone else to ask how to fix it. If you have apparently been doing this for years and you have to ask somebody else to fix what you broke, you're in the wrong business. I told him I just wanted a refund so I could take it somewhere else, which thankfully he did give me a refund. But I took it elsewhere and got it replaced, but left with the exact same problems. Come to find out, this dude broke SO many inner components of my iPad that it'll cost hundreds and HUNDREDS to fix. Multiple things on the inside were damaged or completely broken and even my home button is almost unusable and has to be replaced. It's disgusting how absolutely awful of a job this man did, and I'm sure I'm not the only one. Since he somehow managed to be accredited by the BBB, I will be filing a complaint with them. Hopefully I won't be stuck buying a brand new $1,200 iPad to replace the one this man broke from his pure and utter lack of knowledge. Also, the images I've uploaded show the "waviness" of the screen, which heavily contributed to the severe damage, the crack/chip near the home button of the brand new screen he put on (taken literally minutes after leaving) and how the screen was falling off in various places. Completely unacceptable.

Don't bring your smartphone here, I wanted to replace my screen to my Samsung note. I brought my…read morephone in working condition, just to leave the store with a broken cellphone. I wish I would have seen the reviews before I came here. Now I have to by a new smartphone

I brought my certificates in yoga, Reiki, and Ayurveda to make copies in credit card size and…read moreduplicates. Service was quick and very satisfactory. I, also, purchased Sharpie pens and markers along with printer ink. It was buy one get one 30% off for the ink. I got 20% off my copies with my Yelp coupon and check in. I, also, had $5 off coupon code with my first receipt there. Lots of savings. My Office Depot membership was accepted. I was very happy to get printing services and office supplies that I needed.

Great store and great friendly service. Employees always asking to assist and go the extra to help…read more Great prices and clean store. Bought computer accessories and Serta office chair. Works great!

*****BEWARE OF BAD BUSINESS PRACTICE*****…read more There is a 25% re-stocking fee for all returned items on time. They do not tell you this at the time of the purchase and you only find out when given the receipt. Furthermore, should you find yourself still wishing to shop here. Do not expect employees to open store on time. They do not care about being on time. October 7, 2022.

Perfect customer service. I have always received exemplary and efficient work on my cellphone here…read more Love the location and that I never have to wait in line.