Yes they do ... they fix it and take care of their customers the right way…read more Honestly, I can't really say what might have bumped them to a perfect 5, but WFI warrants a very strong 4 stars. (My bar for five might be unrealistically high) - quick, one day turnaround - affordable repair service - friendly, knowledgeable staff ... win, win, win

My first visit to We Fix It was great. They take care of their customers. Edgar at WFI was patient…read morewith all my questions and fixed the issues without wasting time. I highly recommend it if you have minor issues with your phone and would not like to spend too much money (or cannot afford) on a new phone. I am giving four stars for now as I have yet to test my phone for a few days/weeks to see if it still works. I will edit this review if the problems reappear and if I will have a different experience on my next visit to WFI.

Amazing customer service by Angel! This guy did a super professional job at taking care of my…read morebadly beaten phone! He made it like new and for a reasonable cost! This customer is happy due to Angel's insistence on doing a repair the right way! Thank you!

I have a 2012 MacBook I love. There was an issue with them charger and mainboard. Brought it here…read moreand they were so honest. They old me I'm better off looking for a compatible mainboard or same model MacBook with a bars screen. $155 with shipping for a good MacBook Pro matching my model - was in better shape than my existing MacBook. Has Cellular-Medic swap the hard drives for $60 and it works perfectly. I do not often post reviews, except for instances of amazing service I fully recommend or two experiences ( or more) with a business where I feel I need to leave a critical low star review (in hopes they can improve from it).

This is the worst place to get your phone fixed! BIG SCAMMER! They promise you satisfaction but…read morewhen someone goes wrong they are quick to treat their customers like crap! Phone protector they put on my phone was garbage and overpriced. My screen cracked again. They refused to replace it, wanted me to pay them again after their product failed. That guy screamed and yelled while I remained calm. You can't argue with dumb greedy people. Bad customer service. Go somewhere else.

From the owner: TECH GENIUS "Our Technician Alex is certified to do all sort of Electronic Repairs. We Offer a…read moreSuper variety in Cellphones, tablets, and our Prices and quality is unbeatable, when it comes to Customer service we have 5 stars. Over 6 years in business and experience. Check Us out on social Media our Customers wont let us lie about who we are..

Great shop, great responses, Jon is a cool dude, fluently bilingual, amazing atmosphere.read more

From the owner: We offer 3 different quality screens. While the competitor only offers one type of aftermarket…read morescreen at a high price. Here we offer aftermarket, premium and original screens. Most repairs are 15-20 minutes out the door. We offer a 30 day warranty with all our services. Best Prices In the CITY!

The guy here wouldn't speak directly to me or look me in the eye. He only spoke with my boyfriend,…read moreeven though it was my phone and I would be the one paying. I clarified, and he proceeded to stand up and sit next to my boyfriend instead. Sexist as hell.

If you scoured this entire globe to find a big company that truly is awful, you would undoubtedly…read morekeep finding AT&T! Overall they just are not a company you would like to do business with. I'm pretty sure they actually have board meetings and all sit at the table and come up with ways to be the pioneers of awful customer service. If you are thinking AT&T!! Let me just save you the headache.DON'T!!!

We went to kiosk earlier and had a GREAT experience! Needed…read moreto have my Apple 3 watch screensaver replaced and I have to give a shout out to Ms. Flores who is not just a pretty face with amazing brows. She did the install on my watch in no time at all minus the dreaded air bubbles. ( Shame on Best Buy Warwick location ) I inquired about having my cracked screensaver on my iPhone and she did that as well.

Unfortunately I am unable to contact them, for when I dial their phone number, it goes directly to…read morean automated response stating to leave a msg, followed by another msg stating that the voice mailbox is full. I don't even know if this location is still open...

Very accommodating. Quick service and fair pricing. I would highly recommend this business!…read more Parking was easy and there's plenty to do nearby while you wait for your phone to be repaired.

Came from New York City. My phone was having issues. And found Mr. fix and customize during my work…read moretrip. He called two people to find my super rare battery for my iPhone 13 mini & went above and beyond! I highly recommend them. I shared this business with my acquaintances during work who live in Rhode Island I look forward to putting the Mr Fix magnet on our fridge in NYC! Absolutely nice fellow. Full of knowledge.

Submitted my Dell Laptop for a new keyboard. The Manager/Technician ordered the correct…read morereplacement and fitted it within a short time of delivery at a competive cost. I am very satisfied and will use Screen Doctor again with confidence.

Got my phone screen fixed last week after I'd dropped it. They took me the same day and were done…read morein an hour. I had to bring it back today to have something looked at and he finished it in 20 minutes. One of the gentlemen ran it out to my car so I didn't have to unbuckle my daughter from her car seat. Thank you! Phone is as good as new!

Owner has a bad attitude because i couldn't understand pricing... If your "menu" says a certain…read moreprice, why charge me more? i wouldn't recommend this place.

Left a computer there in the beginning of June. They agreed to repair the screen for $325. A month…read morelater, they found a screen that was more so I would be responsible for more. No word for weeks. We are now THREE MONTHS from when my nearly brand new MacBook AIR with a broken LCD screen was dropped off with personal and financial information on it and now I'm told the price as gone up again to $411 because that's what they paid for the screen. The price has jumped over and over again and I'm still without the laptop. I will be contacting the BBB, small business board in the state of RI and leaving reviews on every website including their Facebook. TERRIBLE business who doesn't care about the customer. They couldn't even honor the price of the repair on good faith. This is a business I hope closes for good. EDIT: No idea why it says San Francisco. I am from Providence, RI and yes, I am reviewing the proper store. Chris and Jon are the owners.