Welp, that was an adventure. A 3-hour tour, if you will. Came in to merge our cell phone accounts…read more Coming in with a request to build a time machine and do some light vector mathematics would have been an easier ask. Inside the store was one lonely employee sitting at a table. Playing on his phone, backpack discarded on the counter, and just absolutely having the life sucked out of him by having to be bothered to help a customer. (Dear reader, the store was completely empty.) So he does have to do some work and attempt to help us. Which means he can't watch whatever he was watching on his phone. This annoyed him. So he put whatever he was watching on some other device in the store, for all to hear. (Dear reader, this was not exactly something of an appropriate nature.) He says he's unable to help us because of an issue with one of our accounts. Says the best thing to do is call customer service. We call the customer service number while inside the store. The customer service rep we get tells us that the employee can help us and is essentially lying. Back and forth we go. The employee eventually mutters words and hangs up our phone on our call with customer service. Now, suddenly and shockingly out of absolutely nowhere, there's a number the employee can call that is just for employees who need help assisting a customer! To just cut to the chase here, the employee basically disengaged, handed the call over to us, and the rep from the employee call number took care of us and did all the work. And yes, this did indeed all take hours. End result was an unhelpful employee and we could've just done it all by phone. (And here we thought it'd be easier to go to a store in-person and have an employee help us.)

CAUTION: You WILL get scammed at this store…read more We've been with AT&T for over 15 years, so when I say this store is the one that made me switch just know there were plenty of other times I felt like it but didn't. Don't remember the girl's name (she was short and husky, blonde, and was the first to greet us with a smile). When we were upgrading one of our phones she saw our plan was old and there was a better cheaper one available. Naturally we jumped at the deal. But because of her "deal" we're now paying over $150 a month more than we were previously. I won't go into details because I don't even understand what happened but corporate won't revert any of the changes or help out because of the way she changed our plan. She said she was saving us money but instead scammed me into giving her a commission. Don't go to this store. Don't use AT&T. I'll use cricket wireless before I go back to AT&T.

Works globally, military discount for my family. Been with them for many years. Good customer…read moreservice

Bad, very bad I have. Never been it this situation when the ladie is talking to you like you're a…read morechild and said to go to another place , and when you true to get someone else , she even don't want you to explain the problem or tell you talk to other staff 0 experiences in customer services

Thor Schrock is living his concept and vision of developing the finest computers and systems for…read morepersonal and professional use. His business has been a part of my family and business needs for decades. Choose Schrock, every time. Edward Wunder BCH, CI A Hypnotic Change

3/24/26Worst customer service/customer relations I have ever experienced!…read more Agreed to a "one hour" on-line service, using Schrock Desk, intended to reconnect my email servers, which connection were lost when Cox transferred my account to Yahoo, after the Schrock tech gave me verbal assurances it would be a simple task, taking no more than one-hour, with their minimum fee of $160. When time arrived for the one hour on-line service, the assigned tech was initially unable to find my previously provided account info, so this used part of the one-hour before we even got started. Eventually, the tech said servers were connected, and the job was complete. Since the whole hour had not been used, we proceeded to make the same repair on my second computer, but the tech could not establish the on-line connection. Having failed, but not having fully used the 60 minutes, he suddenly had to leave for another customer. So, Ok., good enough, I thought, the first computer was connected. Soon after, I tried to send an email only to discover my computer was not connected to the server. The following day, I went to the Omaha Schrock physical location to request a review of the situation, only to be told I could either leave my computer at their office and they would get to it in 2 - 3 days, or we could do another Schrock Desk on-line fix, in the near future , for another $160 fee. Having lost all confidence in their service level, and feeling I should be refunded my fee for lack of performance on their part, I asked for a refund. The tech declined my request. I suggested I would then have to ask the credit card company, through which I had previously paid the $160 fee, to assist in my effort to get a refund, by filing a dispute. The tech threatened me that I would be charged with criminal theft if I filed a dispute. Or, I could escalate my complaint to their regional manager. I did escalate and the regional manager timely returned my call by leaving a voice mail message and his telephone number. Subsequent repeated efforts to contact, first, the regional manager, and, then, the owner/President of the company, have been fruitless.

We walked in, added ourselves to the waitlist, and sat down to wait out our time. We had to wait…read moreclose to 20 minutes to talk with a customer associate. Adam was very friendly and answered all of our questions. He took care of our needs for switching from our other cell provider. Everything took close to two hours, but we were pleased with all that needed to be done. The store was clean and nicely arranged to see what products they offer. Their women's bathroom was stocked and clean as well.

Two managers are literally watching 3 customers get help and are on their phones while 3 other…read morecustomers wait. One just walked out because it's blatantly obvious they do not want to work!

Went here for a simple glass replacement in an iPhone…read more They had the supplies. They fixed it well. It's still working. I recommend them for this. Parking was easy. Finding it was easy. Doubtless, we'll need it again and will be back.

Exceptionally pleased with the customer service of this location…read more Needed a IPhone battery replacement. Asked for a quote through Yelp. Quote came back in a timely manner and very reasonable ($49.00). The other quote I got was for $80.00 so quite a savings. I was then able to schedule an appointment through their online Yelp platform as well. Went in at my appointed time and 30 minutes later I had a new battery. What was even better - is that one of the earpiece wires got tweaked when the case was opened and I could not hear anyone on my phone calls. I went back in the next day and they covered the repair under their warranty. Once again - 30 minutes and I was good to go. I really appreciate the customer service at this location. If you need repairs, take it here.

Five Below is a great place to get my kids involved with Christmas without breaking the bank. They…read morehave something for everyone. I really like the T-shirt selection here. The quality is a mixed bag, but you will find great quality licenses ones that last. We found K-pop Demon Hunters and Percy Jackson one that were amazing. Worth taking a look!

Five Below is basically a higher end version of a dollar store - which is great for little items…read moreyou're not expecting to last forever. Are the items here of the highest quality? Absolutely not, but they don't try to tout their wares as that. They have everything from home decor, office supplies, clothes, toys/collectibles, makeup, electronics, and more. Our top favorite thing to pick up here are the chips, candy, and cat toys. On that note, it's a great place for pet toys since that's something that will inevitably get destroyed - and you won't be mad, since you didn't pay an arm and a leg for it. It's not anywhere you'd go for your full on shopping needs. Definitely more of a novelty type shop. So if you want a little shopping trip for some cute, fun items, give Five Below a try.

What an amazing way to do business. Your main way online is to schedule an appointment. You…read moreschedule your appointment just to go into the store to drop your device off, but wait! You have to wait in the line of people who didn't schedule an appointment. Makes complete sense.

Was there on Nov 7th..arrived a bit after 5pm. was told they usually don't do repairs this late in…read morethe day since they close at 7. The decided they would fix the screen on the phone. Great guys there with fast service. I will always go to this store.

Omaha Computing Solutions took care of my laptop issues within minutes of my arrival. They…read moreobviously have the knowledge and expertise in their field. The only place I'll go in the future!!!

From the owner: Omaha Computing Solutions is your one-stop shop for Omaha used computers, Omaha computer recycling,…read morerefurbished computers, and computer repair. Their team of experts has been helping those in Omaha to get laptops that will keep them up and running for years. If your computer is old, outdated, and slow, look no further than Omaha Computer Solutions. We offer many options, and all computers come with a warranty.

My husband upgraded phones and it was so easy! Lydia and my husband joked the entire time and it…read moreseemed like the transfer was over in no time. She was very patient and helpful, my husband is far from tech savvy. We also visited not long before this visit because our son's phone was not charging. We were in and out with a working charging port within minutes. Two thumbs up to the staff!

Dahlia was great in helping us transition from AT&T to T-Mobile. My Dad decided we should switch to…read moresave money, the initial phones we got were good for my parents but I'm heavy on the media and noticed after a day or so and realized I should have upgraded to a larger gig phone. They had one in stock and we returned the next day to get that upgraded. My bad for not noticing at first but they made the upgrade quick and easy. Their over all customer service was friendly and great.