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    AT&T Store

    3.0 (2 reviews)
    Closed 10:00 am - 8:00 pm

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    10 months ago

    Went to Geek Squad to fix my husbands phone, ended up coming back without his phone number and the guy at AT&T fixed it in 10 minutes!!

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    8 months ago

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    T-Mobile

    T-Mobile

    2.0(6 reviews)
    0.0 mi
    $$$$
    Virtual estimates
    Shipping

    1 star is the lowest I could give or my score would have been lower. I'm a new customer to T Mobile…read moreand have found everything they said at the store was a lie. They act nice but are there to sell you and don't care about your needs of desires. We purchased a new phone which, before we new it had a case and protective cover applied and already on the account. The salesman also included insurance after I told him I didn't want it. There was a $200 rebate included and the salesman even completed the paperwork for us "out of the kindness of his heart", yet according to corporate we didn't qualify for. Again, telling us anything to get the sale!!! I blame the store and corporate for the overall experience. I spend a lot of time on the phone with corporate trying to resolve the after sale issues, with an end result of them blaming a bad sales person that should have known better, and me as a new customer a non concern. I would recommend staying away from this store and from T Mobile. Based on this review and the others, I wonder why they are still in business. Burn me once!

    On February 25, 2024, I planned to purchase a new Samsung phone to replace my current phone that…read morewas having issues. The Assistant Manager (Kolby) talked me into adding a line for my twelve-year-old granddaughter because I could get a free phone for me with a trade in phone and she could get a free iPhone if I added a new line to my current Magenta plan, which would change from $55.00 per month to $70.00 per month with autopay. They are now charging me 100.96 per month and charging me in full for both phones. Kolby has moved from the Roy T-Mobile to the Syracuse UT location and told me he would correct the billing and the phones were free. The manager Carson switched store locations at the same time as Kolby. I have left my contact information with both the Roy and Syracuse (franchise locations) asking for a call from the district manager. I have not heard back. T-Mobile corporate is unable to assist because these are franchise stores per T-Mobile customer care. I have been a customer for over sixteen years and can't believe this is how T-Mobile and their franchise locations treat their customers. Please add a review if you have had a similar experience. I would like to continue to pursue every avenue necessary in order to get this corrected.

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    AT&T Store - mobilephones - Updated May 2026

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