The name says it all a lot of experience care and overall wonderful staff…read more I also have neighbors and friends who love and Rappe about this place

We have been served by Touching Hearts for nearly 3 years and have had wonderful caregivers and…read moregood office service over that time. It has made a huge difference in my life as the primary care giver, allowing me to take time away from my loved one knowing she is safe and secure with a caring companion.

Unfortunately -I must give them a very negative review. I…read morehave asked them numerous times to assist me in replacing a live-in caregiver who has created a very toxic environment for us. The caregiver constantly manipulates the family against each other in order to get his way. Every time I try to replace him the agency interferes and ignores my requests even though I am the one hired them and I am the one who pays the caregiver who I dislike immensely. I should not have to be a situation where I am forced to keep a caregiver that I dislike. They don't return my phone calls and they ignore my requests to get a different caregiver. Instead of working with me to replace this caregiver who has created an extremely toxic environment, the agency will go behind my back and reach out to another family member who has very little to do with the caregiving, is easily manipulated and it results in arguments about replacing the caregiver. I don't want a caregiver who is only in it for the money and who does not have patients wellbeing in mind. I constantly have to step in and make sure the patient is being cared for. I should be allowed to replace a caregiver that I have no trust in. The caregiver should not be in charge and the agency should not be in charge. Thay have made a difficult situation even more difficult by pitting family members against each other. I dislike them immensely. Be careful

Fantastic organization. They helped us find amazing live-in care for my dad within a week so he…read morecould be safe when get home from rehab. Very easy to deal with!! HIGHLY RECOMMEND.

To be honest, I highly recommend that you do NOT use Right at Home, Cliffside Park. The health care…read moreaides are not reliable, educated, prompt, trained or most likely, paid well. One had an attitude, kept telling my mother the job was beneath her, ate by herself, wouldn't keep my mother company, wOuld not clean her properly, was always on her phone. She was replaced by a woman who was very sweet, but totally unreliable. She was 30 minutes late the first time, 2-1/2 hours late the second time, and left the third time. Gave her one more chance- she had to leave! The agency sent a stranger to replace her - and worst of all - didn't tell me! Said they didn't want to wake me up. At that point, I fired them. Wrote them a long letter, was called once by owner, Ms. Ismail, who said she would follow up. That was four months ago. Never heard from her again. My sweet mother did not deserve such shoddy treatment. Do not use Right at Home.

I highly recommend this agency. They provide with the most lovely care givers... they have been…read moretaking care of my mum and i have blind faith on them. Lubna, the owner of the agency herself takes the charge of meeting the clients in person and coming up with the most suitable caregiver. She is a beautiful person. This agency will actually make our elderly members feel right at home. I have shifted my mum to several agencies but I finally found the right fit for me... This agency has everything I have been looking for.. that same sense of compassion and emotion for my mum which no other agency could provide. Great job right at home. Well done lubna.

Great service, communication, comforting and helpful staff. Very reasonable and prompt. Highly…read morerecommended

we had an immediate need for a live-in caregiver for my husband's mother who was being discharged…read morefrom a hospital for home hospice. Sharon, who is wonderful, sent us an angel! Samantha was only with my mother-in-law for 10 days before she passed. Samantha is the most caring, attentive, thorough, professional, sweet person on the planet. She gave the same care and respect she would give to her own mother. Even the Hospice nurse was extremely impressed with Samantha and her level of care. My mother-in-law was given the care, dignity, and love to pass in her own home surrounded by her family - which includes Samantha. Samantha truly is an angel!

Beth O'Connor, the Client Care Liaison at Alvita Care, is simply the best consultant you could ever…read morehave. She, as well as the entire staff at Alvita Care, are all super professional, very understanding, patient, caring, and extremely knowledgeable in all aspects of home care. Beth is super punctual, shows up on time (as promised), calls you back, texts you, and responds back immediately within seconds. In addition, she is very easy to communicate with, and is exceptionally responsible. She, as well as the entire Alvita Care staff, consistently go "above and beyond" for all their clients. In addition, Beth is extremely knowledgeable, super patient, extra kind, highly qualified, and very considerate; plus she carefully listens to every one of your concerns. She, as well as everyone at Alvita Care, are definitely top-notch and superb, and will take all your personal concerns into consideration, plus they will not stop helping you until you are completely satisfied. They are excellent, excellent, excellent! But you can't go wrong asking for Beth O'Connor as your Client Care Liaison. She is super knowledgeable, courteous, professional, patient, and always open to all your suggestions and ideas... while, at the same time, willing to share her own expertise, personal experience, and indispensable know-how. She is more than just great - she is superb, super fantastic and goes "above and beyond" for all her clients. We are extremely satisfied with the entire Alvita Care family, and will continue to use their services for all our home care needs. Do not go to anyone else. Beth, as well as the entire Alvita Care family, are simply the best! Most recently, Beth also assisted us in hiring two home care attendants that are both absolutely perfect in every regard.. and one of them is even bilingual, as we had requested. We just couldn't have done it without Beth. She has been indispensable, and has patiently helped us throughout this entire process. She is definitely the greatest asset that Alvita Care can ever have. Finally, we are very grateful and fortunate to have found both Beth O'Connor, and the entire Alvita Care family, and will not hesitate to refer them to our family, friends, co-workers, and you, the reader. With Beth O'Connor and Alvita Care you can never, ever go wrong!

Incredible!! I live in Maine and my mom is in the hospital in NYC. Stephanie has treated me like…read morefamily advocating for mom to find the proper PT facility. I will be hiring these AMAZING ladies to take care of mom when she returns home. BRAVO!!!

Top notch. Everything went smoothly. Thoughtful and thorough. Highly recommend this wonderful doctorread more

Dr Pam attended my husband in the last two years of his life at home, and simply held us all…read moretogether as he declined and needed more and more physical help. She unleashed a range of assistance to us, physical therapy, eye doctor, home xray, nursing support, and was simply the diffference between a good life together at the end and no life at all! She never forgets that she is in the patient's home, with his family, in his private life, and treats the whole family with caring and respect. Her advice and counsel was more than valuable to me, and my husband always felt better when she left than when she arrived! since she is board certified in hospice as well as geriatric care, she gave him a seamless transition into home hospice and a quiet and calm death in his home.

Finding the appropriate accommodation for a loved one's long-term care is not an easy task. It…read morerequires the caring assistance and guidance of knowledgeable professionals. Visiting Angels in Fort Lee, under the direction of Ms. Lopis, offers both essential components (focus on personal requirements and needs + professional/business acumen and knowledge) in ample quality and quantity. And just as importantly, in their interactions with the family and care-takers they don't limit the options and alternatives to their list of offerings and services. In short the individual's needs is the determining factor. Although we ended up placing our loved one in the care of an institution outside of Fort Lee's Visiting Angels domain - but arriving at that decision and preparing for the transition was done with the care and guidance of Ms. Lopis and her colleagues. During a process that included multiple interviews and detailed discussions Ms. Lopis was gathering information and consulting us on the different options and recommendations. Her knowledge of the different insurance options and alternatives complemented her intimate understanding of our family's needs and dynamics. We looked at other organizations that offer similar services, and in none of those interactions we found the same level of personal attention to the emotional and individual needs coupled with professional acumen offered by Fort Lee Visiting Angels - the professionals that personally care!

I had used visiting angels in the past, but did not realize how great their service is until now…read more Stacey, the owner is wonderful. I was in a pickle on a Friday evening, when my elderly Mom could not walk anymore due to her upcoming hip surgery. I was literally in tears. I called Stacey who got me an " angel at 8 am the next day." I cannot believe how wonderful she was to assist me all weekend and let me feel so relaxed in such a stressful time. I will be using them from now on with my Mom nursing needs.

I cannot say enough good things about Home Instead and all the staff there!! I needed care for my…read moreDad, rather last-minute, due to a recent fall & failing health, and I researched quite a few caregiver agencies in NY. Home Instead had excellent reviews (which are very important to me), and of the several companies I reached out to, they responded immediately. I was, and continued to be, incredibly impressed with their awesome response time, follow up, and excellent communication. All the way from my initial questions, to paperwork, meeting with my father, and the caretakers they sent-- their professionalism is stellar!! I was always able to get hold of someone immediately, and at all times of the day, and I live in a 6 hour difference time zone! Their staff is incredible. From their administrative staff, to the caretakers they sent (we had two), they were all so responsive & so kind. I would recommend them in a heartbeat to anyone looking for a reliable, communicative, caring elderly-care agency, with which to entrust the care of your loved one. I am so glad I found them!

The Home Instead team is absolutely top notch, very professional and responsive. The care they…read moreprovide is of the highest quality!