The best drying team in the business! Micheal, Keane, and Stan came quick and got right to work to…read morefix our water damage in Ellisville! The team was able to help us create a plan to identify the source of the water and get it dry quickly. Unfortunately we had to pull up our flooring and do some demolition to our walls to access all the water but they did that in less than a few hours . I was grateful they disposed of all the damage materials. It took a lot of equipment to get us back to dry but the noise was not too bad with our doors closed. I am thankful to be dry, sanitized, and mold free. The 3 gentlemen were able to explain every step of the process and keep us informed on what it takes to stop water damage in our Ellisville home. The quick response and quality of the job was all for a great value! I thought the water damage was going to cost me an arm and entire leg, but this team is the real deal. I will be calling them back in case of any other emergency and referring them to everyone.

They showed up in a couple days after being called, so not too bad. Then is got bad. they would…read moreshow up for a day and get some things done and then call and say they had an emergency and then not show up a couple days, later when they showed up do some work, they would leave the wet carpet and debris in the basement. Would call and not show up for a week. finally got all the wet carpet, padding and drywall. They started in 2nd week of March and finished in later April. They would ask if they could leave some equipment behind, so they did not have to drag it around, and then charge me for it being stored at my house. Also, they never quoted a price until they found out how much insurance was covering. When they found that out they got a contract out to us at the end of the work instead of upfront. I feel that they took advantage of a situation and inflated their prices knowing how much insurance would cover. I would never recommend or even come close to using this company ever again.

They do excellent work. We use them for so many projects and are always happy. I highly recommend…read morethem.

J had 2 rooms cleaned and Scotchgarded. Immediately after my dog peed on the carpet and it soaked…read moreright through. I called the company and they said Scotchgard only last for a few minutes. I said I wish someone would've told me that before I paid $90.00 for it. I told them I was dissatisfied with their service. They said they're sorry.

Called after heavy rain that flooded my basement. Was told they are not taking new requests for…read moreservice at this time due to high demand. :(

The Webster Groves Police Department appreciates the hard work and dedication Servpro has provided…read moreus to keep all of our officers and staff as safe as possible during the COVID-19 pandemic. Thank you Servpro!

Josh and his team are courteous, respectful, service oriented and thoughtful. Sometimes restoration…read moreservices focus on upselling their services. Not Josh and company. They performed the job with skill and care. I highly recommend this service but also hope you never need it.

Zach was just here, checking for mold in our house. He was very knowledgeable about the mold we…read morefound and explained what needed to be done. We decided to follow his advice to correct the problems.

Spoke W/ Kathleen; she is a wealth of knowledge and information and is kind beyond measure. She…read moregathered information and returned my call regarding smoke damage in my granddaughters apartment. Free content evaluation was offered without us having to agree to the use of their other products or services. I would highly recommend Woodard to anyone needing any of the services that they provide. I understand why they have been in business for 80 years!

For years, I've tried every over-the-counter grout cleaner and it's never made it a single lick of…read moredifference. Today Jeremy came, and in a little over an hour my grout looked brand new. Jeremy was polite, punctual, very friendly and clearly cared deeply about doing a great job. I can't believe I didn't do this years ago.

Had my ducts cleaned. Priced very well and work was completed quickly. Couldn't even tell they were…read morethere after they left (except all my vents were clean!). Dan and his guys were fantastic to work with and my air conditioner has been running smoother ever since. Should have done this a long time ago but everyone else's pricing was horribly expensive until I found Restoration1.

From the owner: We are a family-owned company dedicated to prioritizing your family's needs. Our focus is on…read moreprotecting your valuable belongings while helping you save money.

I had just bought my first home and found out that my attic was filled with mold, old wet…read moreinsulation and material from prior work that was done on the roof. I was dishearten but Healthy Holmes; specially Caleb, Payton and Harley went well and beyond to make this house safe. Not only did they remedy the mold, but they remove the old debris so I can later install insulation. I am truly grateful for the work they've done and is confident they will continue to do amazing work for others!

I asked him to send out a plumber due to the damage to the pipes. He agreed, only two get…read moreclarification that his team actually was responsible due to what the plumber found And was strictly told to report back to him and not me, from what I have already told him happened. The plumber discovered that there was in fact, debris, loose installation, wood chips, nails, drywall, and particles of other materials that were torn out from the demolition of the mold remediation project. The plumber left telling me that the lines needed to be jetted and that he would talk to Caleb about the follow up during that time. I asked Caleb to send me the report after spending hours of flushing, the sewer line out with my water ,which height my water bill $200 more than average.. I also had to call some heating and cooling assistance to do a vent cleaning which cost me over $1,800 along with all of the miscellaneous personal property that was flooded in the basement cost over $2000 which included yard tools, lawnmower, dining room table and chairs two twin size metal beds, a line, leaf blower, electrical weed, whacker and other miscellaneous tools. Caleb never sent the information about the follow up or evidence from the plumber and did not go forward with completely clearing out the debris his team had carelessly forced down into my sewer pipes. Caleb is very deceptive and his team has absolutely bad customer service . Caleb did not want to follow through with resolving the issue. His company has created Thousands of dollars of damage-during that period of them doing that tear out. They also ran off with my ladder and I had to complain to get it back which was It was a thief. Caleb completely ghosted me after I called him back after my basement flooded again almost a year later after a heavy storm. I was requesting the report from the original plumbers inspection, which I discovered that Caleb and the plumber had discussed father jetting of the sewer pipes to get all of the debris out, but Caleb did not go forward with the work, not taking responsibility for what his workers did and cost me detrimental property damage a year later . Caleb is very untrustworthy and does not keep his word after his workers causing damage to your property. He rather you take him to court after trying to resolve the issue with him He ultimately did not resolve anything. He chose to ignore the damage they created for me . His company has forced me to endure Financial hardship and had not continue to be a professional to simply resolve the original issue his company created.

WOW! This location is THE BEST!…read more I had an issue with water damage in September. After I called, they arrived to my house within the hour! They came out around 1am to do clean up. Hank Z. and Brandon were amazing!!! They cleaned everything up so well, efficiently, and they answered all of my questions. Hank even gave me his card if I had anymore questions. They left about 8 fans for the weekend to dry the carpet completely. You couldn't even tell anything had happened after they left! The best part was their customer service. Mike was my contact for billing questions and such. He was helpful, attentive, and very personable. He was able to call me back almost immediately or even shoot a quick text if need be. HIGHLY RECOMMEND. If you want the job done right, professionally, and a quick response time to calls....look no further! I am a new homeowner, so this was very stressful for me, but Servpro eased my concerns. Totally worth it!

I had a water leak in my house and 165,000 gallons of water went through the meter I called ServPro…read moreand as was out of town when this happened. When they came in and they were like a bull in a china shop. They destroyed stuff broke stuff threw stuff away, they should've thrown away kept stuff they should've kept . They were the worst I've ever seen. If I can give them a negative star I would definitely give them a negative star. I've never seen anything this bad. Broke things in the house. Things are missing. It Took me three months to get a list which is very vague and finally some pictures of stuff that they removed and I still don't have all of the stuff that they removed so they're the worst by far the worst!!!!!!.