Lovely little boutique! So many unique pieces imported from Europe. I really loved a lot of things,…read morebut I have to limit my spending for the rest of the year, otherwise I would have dropped over a grand here easily. There are plenty of affordable items though. And if you missed out on a trip to Europe, this is a great place to shop and get a little bit of Greece and Italy right in your closet. Just know that if you take multiple photos while shopping, the owner might be watching you from the cameras, and will tell the lady working the counter to tell you that she doesn't like people taking photos. I get why some small fashion establishments might not like that, but I'm only using the photos to post on Yelp. No other intentions here on my part.

Always find something great! Love the store and the girls too! My favorite place to shop!read more

It finally opened! Given how it's still new, it was pretty organized. Am I going cray or is the…read morequality of clothing and design going downhill? Not just at NR, but all over? Sheesh!

After more than 20 years as a loyal Nordstrom customer, this was by far the worst customer service…read moreexperience I have ever had. I visited Nordstrom Rack Store #0168 in Tustin to correct a return error that originated with the store. Nordstrom Customer Service had already researched the transaction, confirmed the discrepancy, and instructed me to return to the store so it could be corrected. Instead of receiving help, I was questioned as though I had committed a crime. I was asked irrelevant questions, repeatedly insinuated to have switched merchandise, and treated with suspicion despite providing receipts, transaction details, and documentation supporting my claim. The entire interaction took place in front of other customers, leaving me feeling publicly humiliated and racially profiled while simply trying to resolve a mistake that was not mine. When I asked to speak with a manager, I was told to come back another day. I was never given a manager's name or corporate contact information and was ultimately told to leave the store without any attempt to resolve the issue. No customer should be treated this way. I sincerely hope Nordstrom Corporate investigates this location and ensures that other customers are treated with the professionalism, dignity, and respect that have always made Nordstrom stand out.

Jasper Plum... Oh my goodness…read more I have gone to 100s of boutiques for my shopping needs and when I tell you this place is AMAZING I mean it. First and foremost, the costumer service was 10/10. (Super friendly and inviting) The atmosphere was amazing. As soon as I walked in I was greeted with a "hello" and "can I help you with something" as soon as I said "yes, please" It felt as though I was given a personal stylist. I tried on about 10 dresses and I usually hate the way 50% of things look on my body type. I LOVED every single thing I tried on. (Which is crazy to me because I just had a baby a few months ago and haven't been feeling super confident) The clothes are great quality and yes you're going to pay a little more than your run-of-the-mill fashion stores, but you get what you pay for. You're also helping a SMALL FAMILY OWNED BUSINESS! The material is amazing, true to size and fits perfectly. Overall amazing. I never ever rate any business but I had to this once. The only thing thing I don't like about this place is that I'll probably spend all my money here. Lol Bye bye nectar hello Jasper Plum.

Love the new vibe of Jasper Plum! Haven't been here for years and the new owners have found a way…read moreto be on trend and affordable. Picked up several fashion outfits and home accessories! Will be back and highly recommend if you're in Tustin!

I love this store because it's a stand alone and doesn't take long to get in and out making it…read morepracticall, until their sale rack was rearranged by color instead of sizes, waste of my time!! Who shops by color??

If there's one word to sum up this location, it's chaotic…read more The only reason I gave it 2 stars instead of 1 star is because last minute, the employee honored my request of giving me my birthday discount despite the discount showing up in my email inbox (I was a LOFT member and received ALL emails except my birthday email - not sure why). I made a few pitstops for my birthday and LOFT was one of them. I have to say that this was the WORST pitstop that I made this day, as I felt a bit on edge when an Asian cashier with short hair was "helping" me out. I'm not sure if it's a cultural/background difference or upbringing (I'm also Asian), but I felt that she was extremely short and condescending with me any time I opened my mouth to say something. For example, I requested that I'd like to buy the dress I currently had in my hands in a larger size (I was going to exchange or return the dress I already bought in Size 8, but I wanted a Size 10 if available in the store or online. When I told her this, I felt "attacked" when she's like "it's not in the store, it's online" and I told her simply that I could buy it online. She then again rudely was like "it's not in the store". And there were many statements following that were similar in pattern where I'd say something and she'd talk over me. At this point, I was like "wtf" because I obviously mentioned that I was okay buying it online. It was like every time I said something ro answered her, she hit me with words that made NO sense to my past statement - like she wasn't even listening to me or she was trying to talk over what I say. I got so annoyed to the point where I tried to ask a different employee for help, and that employee seemed extremely confused. There was also a line behind me and two cashiers at the register, but only one cashier was helping customers at a time. When the customer behind me asked if there was another cashier who could help, an employee walking by looked confused and "tried" to fetch somebody, but ended up getting distracted by a different customer. It's like the employees here do NOT know how to work in customer service - they're either rude or somehow confused. I felt extremely uncomfortable and uneasy throughout my entire transaction and told myself I'd never come back. However, I am honest with my word and will add that it was nice of her in the end to manually give me my birthday discount that didn't show up in my email inbox so I will give this experience one star up. I do wish we communicated better, but I'm not sure if it was a cultural difference (the way she was talking was naturally just more "short" or "blunt") or if she is actually just a rude person because she was somewhat trying to help me but it was also coming off very rude. Regardless, I will never be coming back because I don't like to feel this level of discomfort when shopping, but I do appreciate the gesture she did for me in the end.

Very easy to make a drop off mid week. I was greeted immediately and the staff was very helpful. I…read morewill be back to visit the store soon.

I found suchhhh cute clothes here. i got a sheer pink flowered shall which im going to sew into a…read moretop and skirt and then i got the cutest pink hat and red/blue scarf. jonathan was super helpful with showing me where the scarfs were and thrn helping me check out as well!! totally recommend :))) (i included some pics of the art i found but didnt get, maybe if you go it'll still be there!)

I was fortunate enough to co-host a small event at this beautiful boutique right in the heart of…read moreold town Tustin. It has a British theme and it's full of beautiful clothing. The styles are very virsatule, classy and affordable perfect for women of all ages. The owner sources the most beautiful and current pieces. Her staff are very friendly and are great at pairing jewelery to go with your clothing. They also go the extra mile by wrapping your items in pretty tissue paper sealed with a sticker, perfect for gift giving.

Went to closing sale today...woman at cash register was rude. I still bought an item, I feel I…read moreshould have not given them my money. Who knows maybe she was having a bad day and snapped at me. Is it because I am a woman of color? Good Riddance!

I'm so happy I came here! I read the reviews. I've been in…read morestores like that. However, the owner/employees must've taken the feedback and worked on the concerns mentioned because I had a very positive experience. The owner greeted me with a smile & did her thing while I did mine. The employee was helpful with the dressing room & also held onto the clothes I wanted to purchase while I continued to shop. I walked out w/ 2 jean skirts, a black leather skirt, a pink top, a silicone lift pasty & a chain belt. I spent $120 total but honestly I'm not mad about it. The skirts are SO comfy & stretchy. Definitely will come back when needed. (:

Judgemental and rude owners/ workers. As soon as I walked in they glanced at me up and down. They…read moresnatched the items from my hand when I asked to try them on. They didn't help me move anything to dressing room when they saw I had a big pile in my hands. Lastly when I told them I was leaving what I didn't want in the dressing room, she cut me off. I even said "that was rude!" Won't be supporting this type of behavior or business!!

I loved everything about this place! Great items, and even better vibes! I walked out with items…read morei'll cherish forever :,)! I felt welcomed the moment I walked in and Jasmine was so friendly. I appreciated her help a lot and she made the experience so much better. Definitely recommend for everyone, especially avid thrifters!

The perfect size thrift shop that actually has unique finds and nice clothes for a good deal. I can…read moretell that the pieces they choose have a vintage vibe to them and are trendy, but I still do see clothes mixed in that are fast fashion when swiping through the racks. The jewelry is limited but carefully selected, as well as home and kitchen decor, vinyl recs, and stationary on the left of the store. They have a nice selection of kids and baby clothes in the back. The clothing racks were organized and color coordinated which I really appreciate as thrift shopping could be overwhelming at times. I adored Sundance Thrift shop, and the service was very welcoming!