The staff is wonderful it's a very professional setting with a family vibe I love living here and…read morethe food is great and I love the way your treated

This facility is not someplace you would ever want a loved one to be for any period of time. It…read moretook 30+ minutes for aides to respond to the call button. The nurses refused to give prescribed medications. It took the director after being harassed by family members to get the day nurse to actually do her job. If you are forced to have a loved one in this facility do not leave them alone if possible. Yes the smell and constant alarm bells are horrible.

I can't recommend the Meridian Village Reach rehab facility. My wife spent more than a week there…read morerecovering from an emergency partial hip replacement. While she was there, she showed multiple signs of a UTI, possibly from catheterization during her surgery. I mentioned this several times and was ignored until I showed staff positive results from a home UTI test. They then agreed to send out a urine sample for test, but never got back to us with the results. Subsequent testing at BJC confirmed a UTI and my wife was put on antibiotics. Conjecture by a friend is that Meridian didn't want to report an infection to the state and was simply waiting for her to be discharged rather than taking action. Home care would have been better and safer for my wife.

The REACH program at Meridian is awesome, they are so friendly to my grandma who has had to be here…read moretwice now, they offer activities, bring therapy dogs, bring her snacks sometimes, at first she wanted to go home but now she kind of likes it here, she is still wanting to go home but at the same time she is comfortable here, they are quick at bringing her medicine when she isn't feeling good, the only thing I would recommend improving on is the therapy department here, there is a BIG lack of communication and don't always do the best job they either overwork her too much or they don't do enough at times, but other than that I think if you have to stay here for a short time for physical rehab I think it's a good place to go to. I can't vouch for the other living arraignments or their wait time for placement but as far as the REACH program I say excellent! Thank you for helping my grandma during this temporary hard time

Good quality care. The facility is clean and admin/staff is usually always reachable. Therapists…read moreare trained in up to date tech and practices for multiple therapies - occupational, speech, physical etc.

Extremely disappointed and concerned after my mother in law short stay at Liberty Village of…read moreMaryville (6955 State Route 162). Admitted March 14, 2026, for skilled nursing/rehab after spinal surgery/paralysis. Within days: Untreated reported UTI symptoms (UA delayed multiple days), no wound dressing changes on surgical site despite nurses questioning it repeatedly, denied basic shower due to scheduling, hostile/dismissive staff response to my concerns (e.g., assistant DON said "didn't understand why I was calling"). By March 19, she was incoherent/hallucinating with sepsis, large abscess (12x7 inches), pus in catheter, 100°F fever--sent to hospital. Readmitted March 20. This rapid decline to life-threatening condition feels like gross neglect. Filed complaint with Illinois Dept of Public Health. Proceed with caution--check recent inspections and talk to multiple families.

my grandfather was moved here because he had fallen and broke some ribs. The nurses never…read moreremembered to do anything we asked, and were just very inattentive. Also, they didn't have rails on the beds or anything protective equipment for my grandpa who was a fall risk. We moved him out of there within a day.

SSM Physical Therapy is the absolute best! I had been to 2 other PT places before I went to SSM…read more Then I met Ellen Milton, the best PT I have ever been to! She is professional, knowledgeable and never hurts me! She knows her stuff! I won't go anywhere else for my Physical Therapy needs! The best!

A couple health issues have weighed on me this year, and, without getting into all the details,…read moreI'll label one a "pinched nerve." After two imaging visits, my doctor said the next stop was physical therapy. I ended up at this facility based on a combination of location, good reviews, and the recommendations of friends. My imaging results seemed complicated, and PT was a new experience for me, but the staff quickly set me at ease. Ellen was my primary PT (Abby covered for her a few times). An initial consultation led to a therapy plan, later modified along the way based upon my feedback. I was given exercises for home, and an app that provided videos of the exercises. So my two therapy sessions per week were supported by 20-30 minutes of home exercises 12-13x per week. For a long time, the going was slow, and I wasn't sure I really was making progress. But Ellen kept me focused on each step, with a balance of correction and kindness that worked for me. My symptoms continue to subside a little bit more each week. Thanks, SSM-PT, for your good care on the journey toward healing.

This is quite possibly the worse facility I have ever seen, the staff does not care about anything,…read moremanagement thinks your wasting there time and always has more important meetings to attend. I feel like a one star rating is too high for this place, a negative star rating would be more fitting. Definitely would not recommend

This facility lost my mother's p o a. Papers.. then told my mother's other children she didn't…read morehave one !! That wasn't good for the family dynamics in an already difficult time. I provided my copy but it was too late as for as the family was concerned i couldn't be trusted at that point. Thanks a lot to Amber McGinnis .. she had only been sitting behind the desk for a week!!! Some hospital liaison promotion gone wrong!!!

Feels like magic how she helps me manage pain and tension after injury, and begin recovery. She is…read moreeducated, careful, and caring. I had physical therapy 13 years ago when my pelvic floor was injured from childbirth. Doctors wanted surgery, and Sarah Helle helped me get 13 years without surgery. Then when I was rock climbing I injured my back, and she got me back into recovery and activity, again, no surgery. As another medical professional, I found her when she moved, because I trust her. Now she's helping with my rotator cuff and collar bone after 8 weeks of doctor putting me off, and I walked in with pain and fear and walked out without pain and with a plan. She did myofascial release work, stretching, nerve work, put on tape to support damaged area, and even put some little acupressure buttons on me to help keep muscles from tensing back up. She still wants me to follow up with doctor about x ray results and collaborate, but I am grateful for all the relief and education and caring she has provided. Thanks Sarah! Robin, PsyD

As a retired vet who struggles with PTSD, anxiety, and depression I gave float a try to see if it…read morecould calm and relax me. It did exactly that. The float room, once the bathroom light turns off, is pitch black and no sound. I was able to clear my mind and find some peace. I then showered off and got a 60 min massage. It was honestly one of the best and more professional massages I've had in a long time. I've got an injured back, messed up knees and shoulders, and all the aches went away. I was able to zen out longer than I have in years and will definitely be back. I 100% recommend this to my veteran brothers and sisters and anyone battling restlessness, anxiety, and aches and pains!

I went to Float today for the first time. I did the inferred sauna for 30 minutes and it was pretty…read moreamazing. I love to be warm and sitting at 140 degrees is a very relaxing! Yes I was sweating in places no women should sweat in but I can promise you that when you are done...you will feel like a brand new person! I will be back next week!

my experience here sucks! I have been asking to see the DON Maggie all week. I have only been here…read moreone week and I wish I could get up and walk and be done with my rehab so I can leave this place. There is not enough staff in some of the staff that they have don't want to do the work. It takes forever for a call like to be answered. My food is always cold like they just took it out of the refrigerator. I have yet to receive a CPAP machine that I am supposed to have. They were gonna get one for me to use. Why am here it is just so much wrong going here. I have yet to see anyone from administration or even the head nurses, I have ran across a few nurses and support staff workers that do care and try to pick up the slack the others leave behind. there are not enough nurses on staff for the workload and for this place to be a non-for-profit facility is awful. I can say one thing it does not smell and it seems to be clean, but if I want to eat hot food I have to DoorDash my food in which I cannot afford to keep doing this, but I am in the care of this facility and therefore to beginning three hot meals, hot meals a day my Physical Therapy is almost nonexistent. It's only maybe 15 or 20 minutes a day and nothing on weekend so I lay in the bed because I cannot walk. My only constellation is. I know that God is with me wherever I go. God said he will never leave me nor forsake me. this place needs to get better even in administration on Dow because it's their job to make sure that all the wheels are running well. They suck for letting all this happen and I know I'm not the only one to complain about this even the substitutes they have some of the meals I cannot eat are cold when they are served to me I don't understand the quality of care is Lacking in areas where it shouldn't be lacking. I am still waiting on some of my medication to come in and I have been here a week. The pictures that they have on here of the happy smile faces our false and misleading. This place is given a one star all the way around even from the state of Illinois it seems that administration and the owner of this place give the bare minimum and everything just to get a check and not make sure the residents are OK as I said I'm still waiting to see the DON and if she will show up this week.

Do NOT put your parent(s) or loved-one on this place. Horrible hell hell. Terrible ventilation,…read morepoor trained staff, high turnover among staff, nursing staff, activities and nursing administration. By April 2020, 96 residents were positive for Covid-19 and 28 died; including our Dad. Get EVERYING in writing, document all your visits and concerns, as well as any meetings with Administration, Business office and Nursing Staff. ECC should be your LAST RESORT for a loved-one.