Had knee replacement surgery by Dr Jennings. He used the new robotic assisted method. I had…read moreexcellent care by he and his staff for recovery and pain management. I have great confidence in his skills as a surgeon and would use him again. I am currently using their PT services and Have Erin as my therapist. She is EXCELLENT and has helped me recover from my replacement and also back pain resulting in the knee surgery.

Assembly line medicine.....long wait to get in, quick to get you out with no care. Front desk…read morepersonnel are rude and look down on you. After 6 weeks I am no better off than before I first walked in the door. Lodged a complaint with Bon Secours about them. These are bad doctors that interested only in money. IMHO.

Buyer BEWARE!! MIND YOUR COPAYS!! and don't fill out any patient satisfaction surveys prematurely!!…read more For **13** visits over about 6 weeks these people kept telling me I owed them a $30 copay, so I faithfully paid it prior to receiving treatment each and every time. It was only through chance while I was reviewing some things on my Blue Cross account that I realized I had ZERO responsibility to pay a copay. So first, they took my money when they shouldn't have. Upon realizing that back in April, I contacted their business office and spoke with someone (Taj?) who acknowledged that I shouldn't have been charged those copays and assured me they would be sending my $390 back to me. Yesterday - a month and a half later - I called and they said they still had not sent my money back to me, but acknowledged that they saw their own notes as to the above and would get the money sent to me... but they could not give me any explanation as to why the money wasn't already sent. Moreover, they're telling me it could be another 6 weeks before I receive the money. Multiple calls to Allison, the Business Office Supervisor, keep going unreturned. I keep being told that she's in a meeting and will get back to me afterwards, but that's not happening... So I've now put in a complaint with Blue Cross and will be putting in additional complaints with any state regulatory offices I can. Additionally, their main number 864-654-2001 gives an option to reach the business office, but you can't reach them that way, so you wind up wasting your time and someone else's to get the correct number. Finally, the person who keeps answering (Morgan??) once I reach the business office sounds like they're in a bathroom or some other sort of echo chamber. What a NIGHTMARE!!!!!

I thought I already wrote one of these, but somehow it doesn't show up. Well, let me say.... This…read morephysical therapy business is ABSOLUTELY AWESOME! I have been a client there twice after each surgery on my thumbs. Adam is the hand guy and what an absolute GEM! The entire office is like a breath of fresh air! EVERYBODY, from the front office to every inch of the business is top notch, Now, it's my husbands turn to go for P.T. We were told to go to a different place and it was a complete nightmare. So today, we have cancelled the initial office and are going back to Excel. THEY treat the client AND the family with respect, care, fun and dignity! So hard to find in a business, nowadays. Cannot wait to go to Excel in Easley! !

I was immediately skeptical of the physical therapy location because of billing. I expressed this…read morewith the representative and she stated that she would contact my medical insurance provider on my behalf and find out what my per-visit cost would be. She called me back and stated my cost would be $20 per visit. I took her at her word and began treatment. When leaving each appointment I went to pay and was only billed $20. Two moths later I get a bill for $1300. When confronting management, I was told that I was misinformed and I would be responsible for the full amount. There was no apology, nor was there any middle ground for resolving the bill in stuck with. This is awful business, and I see I'm not the only one with this problem. BUYER BEWARE.

If you require physical therapy this a great place. Caring, understanding, compassionate, and very…read moreprofessional. Explains how to perform and why the exercise is necessary. works with you with understanding when it is difficult to perform an exercise. Always ask if you need a rest. Hannah is wonderful and makes it fun when are learning I completed one program with her and am now living as before therapy. I have just now started a new program for a different problem and I am sure I will have same success as before. Mary Joyce Morris

I just had bunion surgery with Dr. John Womack. So far, him and his staff have been excellent !…read more I have been seeing Dr. Dylan Watson for a couple of years for knee injections. Him and his staff are also excellent ! I am recommending this place to several of my friends !

Complete nightmare. I live in more pain everyday than people can imagine. Womack hacked me up…read morereally bad. Even the doctors in Charleston that attempt to fix this kind of complete mess don't even want to attempt to fix this .If you don't want live in a nightmare stay the hell away from this place.

He is very caring and listens to your questions. He gives advise and helps you decide the best…read moretreatment for you. Even after a year he is still there to answer questions and give advice.

I have had two hand surgeries over the last 3 years. I had minimal pain after each procedure. The…read morestaff was helpful and caring. Both procedures were successful.

Cannot recommend this practice. Claudia Johnson (provider)…read moreseemed knowledgeable for the most part, when i went for a simple annual wellness check, but referred me for further tests, which proved both unnecessary and expensive. I am a healthy male by objective standards. Blood pressure and weight in the healthy range. On NO heart, weight or blood pressure medications. My real issue was being required to provide all my insurance information in advance before the appointment... sending digital images of my cards, and then receiving a $1,273 out of pocket charge bill, including more than $500 for an initial office visit charge. A ~ $75 X-ray charge seemed reasonable though for a toe that I had stubbed and seemed to be slow and healing. I declined the referral for physical therapy on the toe. SMH. I called the office to discuss the exorbitant bill. And explained that I thought medicare would cover almost everything in it. They acted like they didn't know.I said I would be following up with medicare myself and expected they would be doing the same. Called back a month later and found out they'd dropped the ball again.And nothing had been done to confirm the amounts that medicare allowed. They acted like they didn't know I had insurance, and Medicare coverage. Of course.I got the run around saying it was the claims department fault, not billing department's fault. I reminded "Casey" that this reflects negatively on the doctor. I asked who should be held accountable, and she didn't like the question or the way she was being talked to so she hung up on me.

Brio is always a wonderful experience because not only is my doctor wonderful but the nurses and…read morethe front desk staff are as well . I'm always treated with respect and listened to. I walk knowing that I have quality care.