This is my second and last review on this "business" that is ran by this dishonest person Candria…read moreBell Webb. Candria for 2 years now has been bitter and angry over my first review and that is sad. She is a very sad woman and I would NEVER recommend anyone ever doing business with this person. The reason for this review is because I received a CP2000 letter from the IRS and it said I owe them $1,786 and each day it isn't paid in full they will charge interest. I have ALWAYS filed my taxes on time and have never owed the IRS until I made the mistake of allowing Candria Webb to do my 2020 taxes. Now the mistake I made was I did not tell her about not having taxes taken out of my unemployment before she filed my first 2020 taxes. I wasn't going to file on it because I was scared of getting in trouble. I ended up telling her about the unemployment and asking if we could file it as well. She said yes and said she would submit an amendment since she had filed my regular taxes already. I take FULL responsibility for that but I was ignorant to unemployment as I have never had to file for it until 2020. I have ALL of our email correspondents from that time and I kept them so if any issues were to arise in the future I could go back to those conversations and papers. On 03/24/2021 at 11:39a Candria said "ok this was supposed to be added to your taxes that were already submitted. I will amend and add it". Clearly that was a lie because I received the letter saying I owed over $1700 and Candria told me back then if I did owe I would only owe $84 after it was reduced to $13235. When I first contacted Candria on June 2nd 2022 she acted like she knew nothing about the amendment. Red flag #1 and the first thing she said was the unemployment was left off my return, that she looked in my file and did not have the unemployment in my folder, there was nothing that needed to be done or worry about and that I need to go ahead and pay it or set up a payment plan. She also said to call them and go from there knowing dang well you can't get through to the IRS which she confirmed later in the conversation. Well that didn't sound right and I sent her the conversations of her telling me she amended it. Her story changed to "Ok and if we did an amendment then, I'm not surprised if the IRS just didn't process the amendment". She basically blamed the IRS and said they were behind. BS! If you sent the amendment it would have been processed like they did my return. I kept asking her to check and what are her policies on making this right. Got no answer on the second part, plus she claimed to be on vacation in NC and then her husband took her out of the country, and when I kept asking her to give me paper proof the she filed the amendment and that it was accepted she said she didn't have proof and that the system will just tell her it was either accepted or not. What legit business woman doesn't keep a paper trail of her work? A simple screen shot photo with her cell phone could have been used as proof but I digress. She later said she filed the amendment twice. Long story short I do not believe Ms. Webb initially amended my return as she lied and told me especially since she couldn't provide the proof. She didn't even know about the amendment when I first contacted her lol. At this point and I have let Ms. Webb know this but I will be taking her to small claims court and suing her for what the IRS says I owe and more. Especially since this person told me to go kill myself by playing in traffic. What mature business woman speaks to clients like that? I will upload proof of what she. I have NEVER encountered someone like Candria Webb and hope to never. I truly believe Candria did this on purpose because she was bitter and angry about my previous negative review on here. She has never and will never take responsibility for her actions, lack of communication, and horrible customer service. In fact she tried to blame me and say "I think it's best that you find someone else to file your taxes going forward. This is our second time having some sort of issue last time you wrote a long negative review but yet you came back after you denied writing the review under the name Mrs. Grinch and yet here we are again". Lol first off after 2020 I fired her, didn't use her, nor did I plan on it ever again. She had no problem taking my money after the negative review and doing business with me again lol. BEWARE of this "business" and Candria. Make sure you keep ALL correspondence and paperwork from her if you hire her.

Candy is the best! She definitely knows tax laws and will work to get you the most that she can.read more

The service was okay. Just really slow. I did receive the service that I went for however, I'd much…read morerather go to the drive thru.

I absolutely love Navy Federal Credit Union! Literally, everything I've ever asked them for,…read morethey've granted. The McDonough Branch has the best branch ever! The customer service is superb at this branch! Keep up the great job!

The service she and her team have provided has consistently been professional and great! They…read moreprovide insurance for my business and I would recommend her for your insurance needs.

F- She is by far the worst agent I have ever had. We…read moretransferred all of 8 policies to her and she closed ever one of them and treated us like new customers. All of our discounts we lost. We were misinformed every step of the way by her and her team. I had to relentlessly ask for back up as to why we were charged the way we were and do her job for her. Even after all the effort I spent trying to straighten out our billing they still owe us money. She stopped trying to help me with the awful nightmare mess she created and never not once took responsibility for her beyond poor non existing customer service. She needs to have her business licenses taken away permanently!!!! Do NOT ever use her.

Wanda Jackson was amazing help !! thank you so much. My experience was more than amazing I was…read morehaving a bad day and she turned that right around .

If you are unfortunate enough to be hit by someone with this insurance, CALL THE POLICE…read moreIMMEDIATELY. The insurance company claims that the policy had lapsed, but the photo of his card showed he'd only Had the insurance for 3 weeks.

My experience was great. the customer service was amazing. I appreciated the dedication you have…read morefor your customers G.

Shelby was truly phenomenal. This was my first time getting a title loan, and she helped make the…read moreexperience awesome! She listened, understood my needs, and provided the best customer service and solution. I highly recommend this location because you are treated differently than a number. It is a one-on-one experience

Very friendly staff that go out of their way to help you. One day I accidentally left my silver…read moremechanical pencil the table and when I realized it and backtracked my recent stops to try and find it, the kind teller had it behind the cage. She knew someone would be probably looking for it. She was right! This very special, kind teller exemplifies the customer focus of UCB employees.

Great experience speaking with Ziriya Lockett on the phone today. Her professionalism in answering…read moremy questions, regarding my auto policy, was much appreciated. She was knowledgeable, thorough and friendly.

Atlanta Title Loans is great you need extra money and you have a working vehicle they got you,…read moreBethany is great a wonderful customer service, and Tanze is good as well,good customer service ,Thank you Outstanding Ladies,.