Beware of Discrimination from Jordan Parks; Assistant Manager…read more I've directly emailed the owner, Derrick Long, 8x times and still no response on his employee's actions. Thursday, May 7th around 10:20am, I came into Store 7506 to drop off a few Amazon business returns and needed help with other products. I was acknowledged by Jordan Parks, who was stocking a shelf, and she automatically directed me towards the Self Drop-off Kiosk, but I walked over to the front registers and set my packages down in front of me. Jordan Parks aggravatedly stated I needed to use the Self Drop-off Kiosk and I told her "I did not want to use that and I needed my packages checked in at the front registers because I wasn't just dropping off." She then came over to me at the front registers with an attitude, picked up my packages that were basically still in my hands, then took them to the Self Drop-off Kiosk and started to scan them in. I stated to her, "I want them checked in at the front and I need other products", but Jordan Parks stated "if I didn't like it, I could go to another store, there are 3 others in the area!" At this point I was confused and astonished for how she was treating me, I said to her "if a customer wants to use the front then that should not be problem, if you don't know how to treat customers then you should find a different job other than customer service." I asked her for her name and who the manager is, and she lied and said her name is SARA and is the store manager. Her real name is JORDAN PARKS and she is the assistant manager, not the store manager. I went and picked up Devonta's business card who I've always had a pleasure interacting with. At this point, words were being said back and forth, cannot really remember it all, but she kept saying that I was "entitled", not sure if it is because I am Caucasian, or because I didn't want to listen to her demands, seems like a common thread though according to different reviews other than Google. I grabbed my package out of the bin since now I didn't trust her, Jordan Parks told me I need to leave and that she was calling 911 when I said I was calling UPS Corporate for her actions. She said she could refuse service, more words were said back and forth and she said she was calling 911 to have me trespassed. I left the store with my packages and sat in my car while speaking with UPS Corporate. Two police officers arrive; I tell them the situation and they spoke with Jordan Parks, then they left. Jordan Parks literally called 911 because she didn't like what I was saying about her customer service and that I was calling UPS Corporate on her. Amazing! I did not arrive there cussing at her as she wants to claim, this all stems from Jordan Parks and how she treated me the second I walked in to the establishment. I've been doing business with this location for years without an issue until Jordan Parks. Devonta has always been professional and always a breeze to talk to when needing help. Jordan Parks should not be interacting with customers; she should not be in management. I've asked numerous times for store cameras to be viewed to prove my claims. Personally, I do not like using the Self Drop-off Kiosk, I've had packages lost before from this location, and with the number of packages I bring to this store, it's better for me sending business returns and business materials by using the front register. The Self Drop-Off only records if it was dropped off in a bin, it does not record UPS possession only if/when it's scanned at the UPS Hub, so if it comes up missing it's not UPS's responsibility. Anyone can grab a package out of that bin and be out the door with no one knowing. Jordan Parks continued to lie to UPS Corporate, of course. If she was in the right all along, and did nothing wrong, she wouldn't have had to lie about her name being Sara instead of Jordan Parks from the very beginning. Curious if Derrick Long will respond to his employee's actions, or if Jordan Parks is responding to his Google reviews, guess we'll see..

I'm not a frequent review person but I had to add a review for this UPS location because Devonta…read morewas SO helpful. So quick, kind, and friendly! Going to the post office isn't often the most fun of tasks but I was so floored by what a nice experience I had. Thanks Devonta!

I used Minuteman Press Buckhead to print my wedding invites, and they did a fantastic job! Quick…read moreprinting, high quality, and great service. They are amazing!

Just experienced great customer service. I found them online, called for a quote, gave all my info…read moreand within minutes received a quote. ****UPDATED**** I came today to get some rack cards printed. I emailed ahead of time all the files and had them print a proof before my arrival. Upon arriving, I was greeted with smiles and the proof which looked great. Bob the owner came out to say hello and thanked me for my first review. Super nice gentleman and I can see why they have so many stars. Everything I experienced here is on point, someone always answers the phone with a cheerful voice, super quick responses to emails, very professional, and able to accommodate a small helpful request of altering my image. Seriously how much better can that get.

I had a very disappointing experience at this UPS Store location. I was returning a camera valued…read moreat over $2,000 for a family member and simply wanted to ensure it was packaged securely and appropriately. I was told I could pay for the insurance and label and leave the item in the back to be packed later. Given the value and my responsibility for the item, I politely expressed that I was more comfortable having it packaged properly and sealed before leaving the store. To my surprise, this reasonable request seemed to be an issue. At no point was I being difficult--I was simply trying to ensure a high-value item was handled with care and accountability. For a business that handles shipping, I expected more understanding and professionalism, especially when it comes to valuable items. Unfortunately, the experience left me feeling uneasy and unsupported. i'm sharing my experience so that people who have valuables to ship can be forewarned regarding this location.

I frequent this location primarily for mailing, shredding, and Amazon/Rent the Runway returns. The…read morestaff is always friendly, knowledgeable, and efficient.

Sean was incredible to work with. I really appreciate all the help and fast responses when we were…read morein a bind. I highly recommend this company and cannot say enough about the support and effort that went into helping us in a time of need. Thank you all so much, especially Sean T.

From the owner: You need a printer you can trust. You shouldn't have to worry about an order delivering on time or…read moreoverpaying a quick copy print vendor. You need a partner that can get the job down quickly, without sacrificing quality - BUT at a price point that doesn't break budget. Sewell Printing Service is ready to help with any of your printing, mailing or fulfillment needs. You can trust Sewell Printing Service to deliver the job right the first time.

I've used this location for years. I've always had great…read morecustomer service and its generally a pleasant experience. I saw some comments saying the owner is rude. I have NEVER known him to be or witnessed him to be rude to anyone. I've lived in the area for 8 years and use his establishment regularly.

Dropped off a couple of return items for Amazon a few times. Visit is very straightforward since…read morethey only need to scan my QR code. Staff are usually friendly and they generally don't seem to be that busy. Would come again.

Preprint has been exceptional with all of the print projects I have worked with them on…read more Always on-time or early and great quality printing. They met tight deadlines and suggested paper options to ensure a great product. I've used them for business cards, flyers, custom die cut stickers, direct mail pieces which required mail house and collating several pieces into the mailings. I've also used them for oversized mounted posters. They are a pleasure to do business with and truly look after their clients.

From the owner: * Offset printing * Digital Printing - Print quality on…read moredemand! Digital color and black and white copy services. Ideal for short run, quick turnaround projects. (Conference materials, booklets, binders, postcards/newsletters, business cards, brochures... etc) * Large format presentation graphics with laminating and mounting, posters and banners * Creative design services, scanning * Full service bindery, mailing and fulfillment

Brian saved me!!! He was a real gem…read more I needed a basic laminate service with thick laminate and Alpha did exactly that! The service was quick and affordable. Brian was professional and understood what I needed and executed it flawlessly!

I don't usually do second reviews but this one is WELL deserved. I wish I could work with this…read moreprinter for all of my signage needs... Too bad I'm only in Atlanta once a year. I think their prices are fair, printings in most businesses is very expensive. They are responsive, have an eye for detail, and are good on their word for delivery. When I work with them, I know I can feel at ease that the graphics are going to come out looking great and I don't need to second guess the quality of what is being delivered onsite.

The only reason why I am giving this company 1 star is because there is no option to give zero. I…read morespoke with the owner of the company, Mark yesterday about pricing. We had a great conversation and I was really looking forward to working with this company. He took down my information and said that he would email me an estimate. The next day after not receiving any information from him, I called back to ask if he was still able to do so. Not only was he incredibly rude to me, but said he doesn't care to do business with construction companies (in which I work for). In my opinion, a business owner should not turn down paying customers just because of the industry in which they are related. I would highly recommend Mailing Jet for a printing company, the customer service is amazing and they are quick to get back to you with answers and estimates!

I've done 3 mailings with them and am pleased. They are very thorough and knowledgeable.read more