I have been going to AtlanticProCare for quite a few years. I was going to another company but felt like they were only interested in their bottom line. AtlanticProCare has been great. JP and now Brayden have been meeting my needs with empathy and respect. It doesn't matter whether I need a liner, sleeve, a socket or an entire new prosthetic they are always there to meet my needs. I would and have recommended them because they are the best in the area. read more

we have had the pleasure of working with Atlantic procare since July. they have taken their time and with an empathetic stance have helped us manage our kiddos scoliosis. we are so grateful for their attention to detail and how friendly they are. read more

I was an established patient at Atlantic ProCare in Portland, Maine for three months. I suspected the vacuum system on my prosthesis had failed. No one was returning my emails/calls. I sent a chat message on the website for the owner to call me. J.P. Donovan did call me on 9/6/2023, and was extremely rude and unprofessional. When I told him about my suspicion that my vacuum system had failed, he told me that if I had an urgent prosthetic need, I would need to find another prosthetist. He stated that he was going on a short-term leave of absence, and Braylan [my prosthetist] would have to take on most of his clients, as a result. Their first test socket did not fit properly, even after multiple adjustments. Their custom liner literally caused my residual limb to go numb when I was driving or riding on our motorcycle. I had been fitted for diabetic shoes, but 5 weeks later, they still had not submitted any pre-authorization or claim to my insurance company. I had emails and phone calls go unanswered. When I was in the waiting room one day, another patient came in. The receptionist asked why he was there, and he said he had an appointment. The receptionist said they had called him to say the appointment had been cancelled, but the gentleman said he only had one phone, and there was NO call from Atlantic Pro Care saying the appointment was cancelled. Needless to say, I immediately contacted a new prosthetist right after J.P. Donovan called me. That prosthetist actually returned my call the next day, gave me an appointment the following day, and totally fixed the issue in less than 30 minutes. DO NOT GO TO ATLANTIC PRO CARE FOR YOUR PROSTHETIC CARE! read more