1. Atlantis Custom Pool And Spas

    1. Atlantis Custom Pool And Spas

    0

    El Paso, TX

    Atlantis Custom Pool And Spas

    3.3 (3 reviews)
    Open 8:00 am - 5:00 pm

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    Hernco Swimming Pool Management - Algae in the pool if your charging us a month to clean and your coming once a week my pool should not look like this

    Hernco Swimming Pool Management

    (5 reviews)

    Hi im writing this review for Hernco Art hernandez was our pool guy while we lived in calif he was…read moresupposedly taking care of our pool in texas ,HE NEVER SHOWED US PICTURES OF HIS WORK ALWAYS HAD EXCUSES FOR NO DOING SOMETHING CHARGING US FOR REPAIRS WE NEVER EVEN neededE ..we moved back to texas today thinking we would take a nice relaxing dip in the pool this US what we came back too If your cleaning our pool once a week it shd not look like this DDONT USE HIM

    Adrian R is not lying- I texted back to you, stating I was his wife (with his screenshot so that…read moreyou would know it was the same client) and I advised we were available for that Sunday all day. I had to start trying to reach out to you because he said you had been unresponsive to his texts. I responded that we would be available all day that Sunday, which would have left it up to your availability. After 2pm, I texted you to check in to see if you were going to still be able to make it. I was open to you rescheduling if it was necessary, and gave you the benefit of the doubt. You said that you would come out the next day, Monday. I also inquired how you preferred your payment so that I could make that arrangement (downloaded Zelle App) and again you never came, nor called or texted to cancel. Yes my husband did tell you that he had just recently paid someone else and that is what lead us to find someone else. This is why we went to Yelp to find other pool cleaners, and yes that is why we both contacted you. I gave you my address and asked if you could come after 12 noon. I was willing to reschedule, even after you didn't show up on Monday. I doubt that you were going to reschedule if I hadn't texted you on Sunday. Both my husband and I never place negative reviews for local businesses, but your response to his review is abhorrent. I hope you learn to better respect your prospective clients. But I guess that's what will keep you as a "small" business and you will never grow.

    Atlantis Custom Pool And Spas - poolservice - Updated July 2026

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